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Grisport UK Arvostelua 

820
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This is the 3rd pair of Grisport walking shoes I've bought and I'll keep coming back. Every pair I've bought have been incredibly comfortable straight out of the box, no need to walk them in. I use th... Näytä lisää

Saanut 5/5 tähteä

Prompt dispatch however DPD failed to deliver on the day they said they would but came the day after! Unfortunately got confused with the sizing & so had ordered the wrong size but when I contacted cu... Näytä lisää

Saanut 4/5 tähteä

Bought Tilbury' walking shoes, partially as they are advertised as having a 'speed-lacing system'. In fact they do NOT! Contacted customer services and they confirmed shoes didn't appear to have a 'sp... Näytä lisää

Saanut 5/5 tähteä

My recent purchase was a replacement pair of red Phoenix walking shoes. The quality of the footwear is first class and built to last. My previous pair of Phoenix walking shoes have been seriousl... Näytä lisää


Yrityksen tiedot

  1. Jalkineiden tukkuliike
  2. ja myös
  3. Kenkäkauppa

Yrityksen kirjoittama

Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

820 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 78 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(820)

557 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I put my order on Friday 04/09/26 and I…

I put my order on Friday 04/09/26 and I chose the next day delivery which suppose to be on Saturday 05/09/26,on Saturday I call one of your staff answer, I ask him what time i will receive my order he told me that I will receive my order on Tuesday 08/09/26 ,I told him that I have chosen the option next day delivery with cost me five pounds, he was not polite very bad customer service,he didn't want me to talk,and he told me to setup and he cut the phone. I will never order from you again and I will put a review on Google to let people know about you service.

7. syyskuuta 2026
Grisport UK-logo

Vastaus yritykseltä Grisport UK

We’re very sorry to hear about your experience. Our next-day delivery service normally refers to the next working day, and Saturday delivery is not guaranteed unless specifically stated at checkout. We apologise if this was not made sufficiently clear when you placed your order.

We are particularly concerned by your description of the telephone conversation. This is not the standard of service we expect from our team, and we would like to investigate what happened. Please contact us privately with your order number and the approximate time of your call so that we can look into both the delivery charge and the way your call was handled.

Saanut 2/5 tähteä

Shoes not waterproof - poor customer service

I purchased a pair of Leap Navy walking shoes. As with the other grisport footwear they were a good comfortable fit. However, my first walk in wet grass proved that this pair were not waterproof. My socks were destroyed and my feet were dyed black for a few weeks I sent a photo and returned the shoes to Grisport. They offered a refund. However, I had used AmazonPay to buy the shoes and experienced difficulties, Grisport did not respond to emails and I ended up phoning them where I spoke to Gavin who was of little help. I eventually got the money from Amazon - but the shoes and the customer service from Grisport were not good. My recommendation - do not use AmazonPay. I was offered a replacement pair by Grisport but since the first pair were not waterproof I was put off. Usually a good company,but this experience left a sour taste.

26. heinäkuuta 2026
Oma-aloitteinen arvostelu
Grisport UK-logo

Vastaus yritykseltä Grisport UK

We’re sorry the Leap shoes let in water and that the colour transferred onto your socks and feet. That must have been especially disappointing when you’ve had good experiences with our footwear before.

We’re also sorry you had to chase us by phone about your refund. We should have responded to your emails and explained the refund process clearly, regardless of how you paid. We understand why you chose a refund rather than another pair, and we’re sorry we let you down.

Saanut 5/5 tähteä

Easy to use site

Easy to use site, goods sent very quickly, efficient delivery service arriving the following day. Well packaged.

4. syyskuuta 2026
Saanut 5/5 tähteä

durable and comfortable.

great delivery, return label included.
Cannot fault these boots, the only problem is that- because they last five years or so constant wear, replacing a favourite pair is impossible, as their design team have moved on? Sizing is accurate, (European), comfortable out of the box.

3. syyskuuta 2026
Saanut 2/5 tähteä

Sizing is way out

Sizing is way out. Ordered size 6(39) but my toes were curling up so will be returning. Dissapointed because I’d previously ordered boots and they have been just right on size. I’m a size 6 and have always ordered 6. Also, just not sure of the material won’t reorder this style may try another type.

3. syyskuuta 2026
Grisport UK-logo

Vastaus yritykseltä Grisport UK

We’re sorry this particular style wasn’t the right fit for you. Although the size was the same as your previous Grisport boots, the fit can vary between different styles and lasts.

We would recommend trying one of our wide toe-box styles, which provide additional room around the toes and are clearly marked on our website. Our customer service team would also be happy to suggest a suitable alternative based on the boots that fitted you previously.

Saanut 4/5 tähteä

All very good, but...

Efficient service and response to the order. The accessories pack provided was better than I had expected too so that was a big bonus. Then though it was posted to my local Post Office as opposed to the house, so I had to go and collect it. A bit odd, or did I click something wrong?

2. syyskuuta 2026
Saanut 5/5 tähteä

Lady Horizon Walking Shoe

My friend introduced me to your company.
She bought a pair of lady horizon walking shoes size 4.
I tried them on and they were a perfect fit.
I ordered the same pair and within 2 days they were delivered to my door.
I am very pleased with them.
I was advised exactly when they would be delivered.

3. syyskuuta 2026

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