Bought Tilbury' walking shoes, partially as they are advertised as having a 'speed-lacing system'. In fact they do NOT! Contacted customer services and they confirmed shoes didn't appear to have a 'sp... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is the 3rd pair of Grisport walking shoes I've bought and I'll keep coming back. Every pair I've bought have been incredibly comfortable straight out of the box, no need to walk them in. I use th... Näytä lisää
Prompt dispatch however DPD failed to deliver on the day they said they would but came the day after! Unfortunately got confused with the sizing & so had ordered the wrong size but when I contacted cu... Näytä lisää
My recent purchase was a replacement pair of red Phoenix walking shoes. The quality of the footwear is first class and built to last. My previous pair of Phoenix walking shoes have been seriousl... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Grisport produced its first pair of walking boots in 1977, at the foot of the Dolomites in Italy – a region known for rugged landscapes, demanding trails and a deep heritage of craftsmanship. Since then, Grisport has grown into one of Europe’s leading outdoor footwear manufacturers, producing over 20,000 pairs of boots every day and offering more than 5,000 product models across its range. Built on a commitment to comfort, durability and performance, Grisport boots are designed for people who spend time outdoors – whether you’re heading out for a weekend walk, tackling tough hill routes, or simply looking for reliable everyday footwear that can handle the British weather. Our product collections include a wide variety of styles, from lightweight walkers to hard-wearing leather boots, with many designs featuring key technologies such as waterproof membranes, supportive footbeds and high-traction outsoles. Sustainability is also important to us. Grisport’s main factory in Italy is one of the greenest in Europe, running almost entirely on solar energy, helping reduce environmental impact while maintaining the high standards our customers expect. This Trustpilot page relates to the official UK consumer website only, where customers can shop the widest selection of Grisport products and receive dedicated UK service and support. We truly value every review and use customer feedback to help us continually improve our products and shopping experience.
Yhteystiedot
Lunar House, NE23 1WQ, Cramlington, Northumberland, Yhdistynyt kuningaskunta
- 01670 713344
- cs@grisport.co.uk
- grisport.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 81 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Boots are perfect.
The delivery is great,the service is excellent and quality is superb.
Brilliant shoes and excellent customer…
Brilliant shoes and excellent customer service
Prompt
Prompt, efficient, very helpful on the ‘phone and very prompt delivery. Very impressed. Well done Grisport
I bought a pair of walking boots from this company about a year ago and I have found have found them utterly reliable
I bought a pair of walking boots from this company about a year ago. I wear them almost every day and have found them utterly reliable, comfortable from day one and totally waterproof.
So far, I have not worn the walking shoes yet.
However the package arrived swiftly the contents were extremely good value and the package contained extras that I’m going to find useful free of charge
Excellent walking boots and service!
Great delivery times and the shoes are…
Great delivery times and the shoes are of excellent quality
⭐️⭐️⭐️⭐️⭐️
First class quality service and…
First class quality service and customer service, worn these boots for years and been absolutely fantastic in every way and recently purchased a new pair but had a minor imperfection contacted customer service spoke with a real person that was so polite and helpful understanding gave me a choice of any other type of boot that I received immediately and a refund
This is first class service and other companies out there should take note of this outstanding customer service
*****
Fab service
Fab service. Quick delivery.
Love my boots, these are my 2nd pair. So comfortable.
Another pair of Hurricanes
Third pair of Hurricanes. I'm sure there will be more repeat orders.
Easy to use Grisport online shopping.
The Vibram logos attached to the side of the sole…
The Vibram logos attached to the sole of my Grisport Argon Walking shoes fell off on the first day I wore them. This leaves a rather ugly indentation in the side of the shoe where the logos should be.
I contacted Grisport immediately but they did not reply.
Personal experience of direct purchase and the wearing of the footwear.
I was introduced the Grisport footwear a number of years ago, my first purchase was a pair of 'Dartmoor' walking shoes. I found that these shoe were comfortable to wear straight from the box, my first pair lasted for quite a period of time [and mileage] walking the dog and general low level walking before they became unserviceable. Since the first pair I have purchased a number of pairs of 'Dartmoor' walking shoes, in addition to these I have purchased and worn a pair of 'Thunder' walking boots for the wet weather and wellingtons for the wetter periods, these I have found to be quite comfortable and serviceable for the purpose the were purchased for.
When contacting the suppliers for information and queries and merit of the various types of footwear I have found the individuals I have spoken with to be knowledgeable on the products and very helpful in their suggestions. Their service has been very good.
The returning or exchange of footwear has been very easy with very little delay.
Regards
Mr E Jackman
22 September 2026
As good as the last, hopefully.
This is the second pair of boots I've bought from Grisport and if they're as comfortable as the first pair I'll be very happy. I wore them almost daily for gardening and walking and they lasted for 3 years.
I ordered this pair on a Friday and they were delivered on the Monday which, considering we live in the Highlands, is impressive.
I've only been wearing the new boots around the house but they are comfortable and as well made as my last pair.
I have ordered shoes that were to go to…
I have ordered shoes that were to go to a London address.
For some reason Grisport send them to a collection point that was impossible for me to go to.
I have asked Grisport why and please send to my correct and clearly indicated address.
They tell me they can't and basically have treated my request with a cavalier attitude.
What is wrong with them..they have my money and surely they can look after a good customer?

Vastaus yritykseltä Grisport UK
To order was easy and quick very happy…
To order was easy and quick very happy with my boots a nice touch to include free gifts..however
DPD courier service terrible didn,t attempt to find my address my parcel was left 2 street away £115 boots!!with a photo showing the bottom half of some random person and unknown doorway had to use facebook to track it down
Rampage boots
Brilliant boots, (Rampage) delivered on time and took advantage of a discount code so cheaper than usual. This is the 3rd pair bought by the family, best boots I have ever had, totally comfortable from new, waterproof and resilient these were bought to replace a 5 year old pair that have finally started wearing on the heels after thousands of miles... Uppers are still good though with regular use of dubbin. Hope Grisport keep making them so I can buy more when these eventually die!!
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