These curtains are exceptional. My husband and his brother were able to watch the videos to install them and then I was able to hook them up to our Google home. We purchased them for our bedroom 3 y... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
At first I thought these people dont communicate. But soon enough I asked questions, and all information started coming. Time of production to delivery time. I also noticed box being damaged and cont... Näytä lisää
Yritys on vastannut
Overall I love the blinds and excellent customer service - replies promptly. However, the ordering of a replacement motor proved to be quite cumbersome. It took me several days to order a new mot... Näytä lisää
Yritys on vastannut
Shades were delivered with no damage. Shades were wrapped in the center with paper that said “do not remove until installed”; however, the installation instructions said to remove the foam and activat... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Graywind refines window treatments where innovation meets aesthetics. Beyond decoration and function. Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels.
Yhteystiedot
SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, Yhdysvallat
- (888) 458-0772
- service@graywind.com
- graywind.com
4,7
Erinomainen
70 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quality Product. Great Customer Service/Support
I've ordered about 5 blinds from Graywind thusfar and every order has been perfect. I love the quality of their blinds and their customer service has been responsive and helpful.
7. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Michelle，
Thank you so much for your continued trust and support! We’re truly delighted to hear that every one of your orders has been perfect and that you love the quality of your blinds.
It also means a lot to know our customer service team has been responsive and helpful throughout your experience. We’ll keep working hard to maintain this level of quality and service for you.
We look forward to serving you again on your next order!
Best regards
Graywind team
Had issues with 2 solar panels and…
Had issues with 2 solar panels and customer service was prompt and replaced the solar panels quickly and even followed up if they were working. Great company would shop there again.
13. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Michelle,
Thank you so much for your kind feedback. We are glad to hear that you are satisfied with us. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
Graywind first order shipped out and…
Graywind first order shipped out and arrived promptly but the panel fabric could be seen through so I sent an email to see what could be done. They replied back with some fabric and colors I like. Up picked a dark gray color , they sent. An email with a very reasonable fee to order the new panels and received the order in 4days. The panel kit is easy to install, everything is well packed and when installed looks amazing and so easy to open and close!
My new home came with vinyl blinds , I will replace with the panel blinds and these panel binds can be installed over the existing blinds which gives me more options for Arizona sun and heat. This order is for a sliding glass door and I didn’t like typical vertical blinds because you have to pull a cord to open and close and a stick to turn to angle them. The panels are opened and closed with ease. Also have a remote controlled option but really don’t need it. I really like the look of the panels, they look modern and clean!
4. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Michael，
Thank you so much for your thoughtful and detailed review! We’re really glad to hear that you’re happy with both the product and our service.
We appreciate your patience regarding the initial fabric issue, and we’re pleased we could quickly provide alternative options that better suited your preference. It’s great to know the new panels arrived promptly and met your expectations.
We’re especially happy to hear that you found the panel kit easy to install and that it works well for your sliding glass door. Your feedback about the modern look and ease of use compared to traditional vertical blinds means a lot to us.
Thank you again for choosing Graywind. We look forward to helping you with the rest of your window treatments in your new home!
Best regards
Graywind team
I bought the battery operated blinds…
I bought the battery operated blinds for my arched window, high above my reach. My blinds are GREAT! Pretty easy for my handyman to install and they work great. And the company answered all my questions right away!
10. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Betty，
Thank you for your nice feedback. Have a nice day!
Best regards
Graywind team
Always great customer service
Always great customer service, very responsive! Thank you!
10. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Sue，
Thank you for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
Fabulous experience
Fabulous experience, the folks we worked with were highly responsive and helpful, the zebra and panel blinds we ordered were a perfect fit.
31. tammikuuta 2026
Vastaus yritykseltä Graywind
Dear KP,
Thank you so much for your kind feedback. Real happy to hear that. Please contact us freely if you need any more assistance in future.
Best regards
Graywind team
The instructions were easy to follow…
The instructions were easy to follow and the blinds are exactly what I was looking for, I love my new blinds!!
4. maaliskuuta 2026
Vastaus yritykseltä Graywind
Dear Ali,
Thank you for your feedback, we are glad to gear that you love it.
Have a nice day!
Best regards
Graywind team
Great product
Efficient communication, high quality product. Highly recommended & beautiful 😊
2. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Lisa,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
Great customer service, they doubled checked with me on my measurements when there was a question. The sliding shades are high quality with a contemporary look. We love them! Shades arrived within promised time, and we got several updates.
12. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Eric,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Quality products backed up great customer service
Good quality products, easy set-up and awesome customer service. The roller and shangri-la blinds I ordered came in perfect and set-up was a breeze. Customer service was very responsive with any questions or help I needed.
23. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Tanu,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Very responsive to questions and good…
Very responsive to questions and good quality control. They caught a number of problems that I had created and fixed them before we went forward with a product. The product worked great and still works great in the house. Very happy at the reasonable cost and great product.
2. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Julie,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Highly recommend Graywind!
We’ve purchased a total of seven motorized shades from Graywind in the last two or three years and they’ve been great!! I especially like the option of charging them with a charging cable, but for some we had to get a solar panel for charging. Those are newer so I hope they will work effectively. We’ve needed customer support and technical support from Graywind and they are fantastic about responding and resolving issues!! The shades are great quality and look very nice in our home. Also so functional.
10. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Darcey,
Thank you so much for your sincere feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Vastaus yritykseltä Graywind
Dear,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades and our service.
If you ever need assistance, feel free to reach out anytime.
Best regards
Graywind Team
Great experience
Great experience. Nice quality and fit .
I will be purchasing more in the future.
2. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Gary,
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer service
I decided to order a large quantity of blinds. The people at Graywind were available night/day to answer questions and help expedite the order. Great customer service service.
15. tammikuuta 2026
Vastaus yritykseltä Graywind
Dear Robin,
Thanks you for your sincere feedback, we are glad to hear that and commit to provide better service.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind team
Quality blinds, good experience
Outdoor remote control blinds came promptly, were easy to install, and work well. I was able to talk with them to confirm measurements. Would buy again
15. tammikuuta 2026
Vastaus yritykseltä Graywind
Dear Thesse，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Graywind Does It All
Accurate descriptions, timely actions, excellent website, fast response times.
4. maaliskuuta 2026
Vastaus yritykseltä Graywind
Dear RM，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
The blinds were of excellent quality
6. maaliskuuta 2026
Vastaus yritykseltä Graywind
Dear Frances，
Thank you so much for your kind feedback!
We're thrilled to hear that you're happy with your Graywind shades.
If you ever need assistance or plan to add more smart shades to your home, feel free to reach out anytime.
Best regards
Graywind Team
Great customer support and able to help…
Great customer support and able to help me out with issues promptly and re-ship the products
31. maaliskuuta 2026
Vastaus yritykseltä Graywind
Dear Dileep,
Thank you for your kind feedback. We commit to serve our customers better.
Any more question, please contact us freely.
Best regards
Graywind team
Great experience with the team
Great experience with the team! Blinds are very nice and they arrived very quickly. One recommendation is to be sure to let the customer know that the blinds are already programmed. I did not know this and had to reprogram them myself.
27. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Fred，
Thanks a lot for your suggestion. We have upgraded the labeling to make it more clear for customers, and this issue will be completely resolved in the future. Thank you again and have a nice day!
Best regards
Graywind team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.