These curtains are exceptional. My husband and his brother were able to watch the videos to install them and then I was able to hook them up to our Google home. We purchased them for our bedroom 3 y... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
At first I thought these people dont communicate. But soon enough I asked questions, and all information started coming. Time of production to delivery time. I also noticed box being damaged and cont... Näytä lisää
Yritys on vastannut
Overall I love the blinds and excellent customer service - replies promptly. However, the ordering of a replacement motor proved to be quite cumbersome. It took me several days to order a new mot... Näytä lisää
Yritys on vastannut
Shades were delivered with no damage. Shades were wrapped in the center with paper that said “do not remove until installed”; however, the installation instructions said to remove the foam and activat... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Graywind refines window treatments where innovation meets aesthetics. Beyond decoration and function. Founded in 2016, Graywind was born from a vision to give windows more than function. By blending smart innovation with refined design, our shades shape how light flows and how homes breathe, while harmonizing with furniture and interiors to create a timeless aesthetic. Every piece carries a sensibility that turns living spaces into expressions of intimacy and beauty—because when Light Flows, Life Feels.
Yhteystiedot
SUITE 290, 4699 OLD LRONSIDES DRIVE, 95054, SANTA CLARA, Yhdysvallat
- (888) 458-0772
- service@graywind.com
- graywind.com
4,7
Erinomainen
70 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
In my humble opinion Zoe and Ray are…
In my humble opinion Zoe and Ray are top when it comes to customer service and ensuring customer satisfaction. Communication is fast and precise. They were able to quickly identify my problem and provide a solution in a very short time period. I sent sincerely appreciate them making me feel I’m valued as a customer. This not only enforces my wise decision to go with Graywind for my entire home but also allows me to strongly recommend Graywind to others who visit my home. Thank you!
8. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Gregory，
Thank you so much for your incredibly thoughtful words!We’re truly honored by your trust and support. Providing every customer with responsive service and real solutions is exactly what we strive for.
It means even more to know that this experience reinforced your decision to choose Graywind for your entire home and gave you the confidence to recommend us to others. That kind of trust is the highest compliment we could receive.
Thank you again for choosing Graywind—we sincerely appreciate you and look forward to continuing to serve you!
Best regards
Graywind team
Vastaus yritykseltä Graywind
Dear Tom，
Thank you so much for your kind words! We’re thrilled to hear you’re happy with both the product and the service. Providing great quality along with excellent customer care is always our goal. We truly appreciate your support and look forward to serving you again in the future!
Best regards
Graywind team
High quality blinds that fit my custom sized arch window perfectly
I needed a custom sized blind to fit an arched window in my attic, and I ended up getting exactly what I needed here. It was simple to measure when I created the order, and not only is the blind itself high quality, but it was very easy to install. The built in motor and remote control also work perfectly. Couldn't be happier!
25. maaliskuuta 2026
Vastaus yritykseltä Graywind
Dear Michael，
Thank you so much for your wonderful review!
We’re thrilled to hear you found the perfect custom blind for your arched attic window and that the measuring and ordering process was simple from start to finish.
Creating custom solutions for unique windows is something we take pride in, so your feedback truly means a lot to us. We’re so happy you couldn’t be happier with your purchase! Thank you for choosing us.
Best regards
Graywind team
Easy to install very solid product
13. maaliskuuta 2026
Vastaus yritykseltä Graywind
Dear Mike，
Thank you so much for your kind feedback. Real glad to hear that. If you need any further assistance, please contact us freely. Have a nice day!
Best regards
Graywind team
Amazing good quality products.
Amazing good quality products.. Good customer service.
23. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Henry,
Thank you so much for your kind feedback. Any further question, please contact us freely. Have a nice day!
Best regards
Graywind team
Support for new remote to shades
Have had our motorized shades for 3 years but broke the remote. Bought another one but needed help pairing and programming remote to 5 shades. Called the support number on the website and the agent was awesome!!. I texted pics of the new remote so she could confirm I had one that was compatible and texted me the instructions to set the up/down limit on the shades. She was great. Didn't get her name though. :(
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Graywind
Dear Karen，
Thank you so much for sharing your experience!
We’re glad to hear that our support team could help you get your new remote paired and programmed smoothly.
We’ll be sure to share your kind words with our team.If you ever need anything else, we’re always here to help. Enjoy your shades!
Best regards
Graywind team
Excellent product but instructions could be better
The curtains are well made and the motor works well. The app works and does everything I need. Only complaint is that the instructions for setting the remote up could be clearer.
21. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear BDM，
Thank you for your feedback！
We’re glad to hear you’re happy with the quality of the curtains, the motor performance, and that the app meets your needs—that means a lot to us.
We also appreciate your comment about the remote setup instructions. That’s very helpful, and we’ll work on making them clearer and easier to follow. If you ever need assistance, our team is always here to guide you step by step.
Thanks again for your support, and we hope to provide you with an even better experience next time!
Best regards
Graywind
I needed something to cover a 8ft x 8ft…Door
I needed something to cover a 8ft x 8ft sliding door. Possibilities were not plentiful or cheap. But I found Graywind online and the process was easy and far less pricey than my other options. I got smart vertical blinds 108" wide and 99" tall. They are controlled with a remote control or your voice. They are perfect. All light, some light or blackout. All by pushing a button. Quality is excellent and setup was a breeze... Will Definitely be back to Graywind!
21. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Snead，
Thank you for such a detailed and thoughtful review!
We’re so glad you found us and that we could provide a more affordable solution for your. It’s great to hear the smart vertical blinds fit perfectly and that you’re enjoying the flexibility of remote and voice control—convenience really makes a difference!
We especially appreciate your kind words about the quality and easy setup. That’s exactly the experience we aim to deliver.
Thanks again for choosing Graywind!
Best regards
Graywind
LOVED IT!!
LOVED IT!!
They checked and re-checked my custom order, which is great because they caught my multiple mistakes. And we loved the finished product.
Reasonably easy to self-install.
9. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Reg，
Thank you so much for your wonderful feedback! We’re really glad our team help catch those details—getting everything just right is always our goal.
It’s great to hear you love the finished product and found the installation reasonably easy as well. If you ever need any assistance, we’re always here to help.
Best regards
Graywind team
Warranty honored
My original blind failed within the warranty time period and I did get a replacement within 3 weeks.
20. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Sally，
Thank you for your feedback and for giving us the opportunity to make things right.
We’re sorry to hear that your original blind experienced an issue, but we’re glad we were able to provide a replacement within the warranty period and get it to you as quickly as possible.
Your patience and understanding are greatly appreciated. If there’s anything more we can do to improve your experience, please don’t hesitate to let us know—we’re always here to help!
Best regards
Graywind team
Pleased with quality and performance
Product received in a timely manner. My installer was impressed with the quality of the product, starting with the packaging. We are very pleased with the fit and operation of our power up/power down shade. In fact we are considering a secoind purchase for another room.
9. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Dennis，
Thank you so much for your kind feedback! It’s great to know the fit and operation of your power up/power down shade met your expectations. We truly appreciate your support and would be happy to assist you with your next purchase for another room!
Best regards
Graywind team
Excellent customer service, quality, and pricing
This is my go-to source for window dressings, thanks to outstanding customer service, quality craftsmanship, and competitive pricing.
20. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear my customer,
Thank you so much for your continued trust and support! It’s wonderful to hear that our customer service, craftsmanship, and pricing have met your expectations. Your feedback truly means a lot to us, and we look forward to serving you again.
Best regards
Graywind team
The measurements were precise and it…
The measurements were precise and it works great. This is a completely custom window, it's a half crescent plus another foot or so. They ask for all the right measurements and it fit perfectly.
2. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Pierce,
Thank you so much for your wonderful feedback! We’re delighted to hear that the measurements were precise and that everything fits perfectly.
It’s great to know our measurement guidance helped ensure a perfect result. We truly appreciate your support and look forward to assisting you again in the future!
Best regards
Graywind team
Excellent customer service
Excellent customer service! I ordered roller shades that rolled the wrong way. They were super supportive of helping understand how to reverse the roll to fix my delimma. When I place a second order, they were able to pull my previous order to be certain that my new order matched the previous one.
8. joulukuuta 2025
Vastaus yritykseltä Graywind
Dear Barbie，
Thank you so much for your thoughtful review! We’re really glad we could help you resolve the rolling direction issue and get everything working just right.
It’s also great to hear that your second order matched perfectly with your previous one—that’s exactly the experience we aim to provide. Your support means a lot to us.
Any more question, please contact us freely. Thanks.
Best regards
Graywind team
Good quality blinds (HomeKit…
Good quality blinds (HomeKit compatible) and good service
19. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear Joe,
Thank you for your kind feedback! We’re glad to hear that you’re happy with the quality of the blinds.
It’s also great to know that our service met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Best regards
Graywind team
On time and as per the spec
10. syyskuuta 2025
Vastaus yritykseltä Graywind
Dear Priya,
Thank you for your kind feedback. Any further question, please contact us freely. Have a nice day!
Best regards
Graywind team
The brackets that were given don’t…
The brackets that were given don’t accommodate the solar panels sold to us. Everything else was pretty good so far
15. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Carolina,
Thank you for your feedback, we sincerely apologize for the inconvenience, our support team will contact you by email to assist you with a suitable solution.
Best regards
Graywind team
The Blinds are Excellent Quality
The order was easy to enter and complete. I had a few questions that were answered quickly. Everything arrived and worked great. The shades are excellent quality.
15. huhtikuuta 2026
Vastaus yritykseltä Graywind
Dear Lou,
Thank you for your kind feedback! We’re glad to hear that the ordering process was smooth and that your questions were answered promptly.
It’s great to know everything arrived in good condition and worked perfectly. We’re especially pleased that you’re happy with the quality of the shades.
We truly appreciate your support and look forward to serving you again!
Best regards
Graywind team
Vastaus yritykseltä Graywind
Dear Michael，
Thank you so much for your recommendation and kind feedback! We’re thrilled to hear that the product exceeded your expectations.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
Best regards
Graywind team
Excellent Product and Customer Service
Excellent customer service and quality product. Specifically, Iris, Customer Service, was most understanding and accommodating.
10. helmikuuta 2026
Vastaus yritykseltä Graywind
Dear John,
Thank you very much for your kind review and support! We’re delighted to hear that you are satisfied with the product quality and our customer service. We’re especially happy to know that Iris was able to assist you in a helpful and accommodating way.
We will be sure to pass your compliments to Iris and the team. Your feedback means a lot to us, and we look forward to serving you again in the future!
Best regards
Graywind team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.