Timings for pick up are not advertised at booking and only provided just before trip. Whilst we accept routing needs to be worked out the timings provided are totally unsuitable for elderly travell... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Everything was great apart from your travel guide having a bit too much 'waffle', and too many ahhhs, umms, errs, and too much 'hesitation' in her commentary. Very off putting, and we would rather d... Näytä lisää
Good afternoon, I have just come back from The Crew Hill Spa hotel. I was really impressed with the organisation from start to finish, the holiday was great value which included all of the trips lis... Näytä lisää
Yritys on vastannut
They were very good at their service, response and accountability . I have used their service for the first time and was quite anxious , but i should mention this person Adam , who reassured me a lot... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Grand UK Holidays - Coach Tours
Yrityksen kirjoittama
Grand UK Holidays
With over 40 years’ experience in providing memorable escorted coach holidays for over a million passengers, there’s a reason why so many of our loyal customers come back year after year…
P Tour Manager escorted holidays
P Hand picked hotels and comfortable coaches
P FREE local departure points
P No supplements on single bedded rooms
P Carefully planned itineraries
P Excursions included on every holiday
P Dedicated solo traveller holidays
P Fully ABTA bonded
P Door to Door pick up on selected holidays
P Collect Coach Miles, our exclusive loyalty programme
Classic Coach Holidays
Grand UK Holidays are best known for our classic coach holidays, exploring the very best of the United Kingdom, Ireland and into continental Europe. Offering over 230 free local departure points across Central and Southern England and the Home Counties, you are never too far from your next Grand UK Holiday.
Choose from coach holidays to traditional coastal destinations, such as Devon, Cornwall or the South Coast , or head to exciting cities and quaint villages in the North of England. Perhaps the charming Cotswold’s will tempt you, or crossing to border into Wales or Scotland might take your fancy. Wherever you are looking to head on your coach holiday, Grand UK Holidays have the ideal escorted tour for you.
View Grand UK Coach Holidays 2025
Tour Managers
The unique thing about Grand UK Holidays are our wonderful Tour Managers who join every Grand UK tour. They are the besting heart of our holidays, offering guidance and expertise, as well as making your holiday run smoothly. Relax knowing someone is looking after you for a change!
Free Local Departure Points
Unlike our competitors, we never charge supplements for our local departure points. Enjoy the convenience of joining your coach from a town or city near your home at no additional cost.
View our FREE Local Departure Points
Grand UK Gold Holidays
Grand UK Gold Holidays are the height of luxury, where we really put the ‘Grand’ into Grand UK!
View our Grand UK Gold Holidays
European River Cruises
Grand UK Holidays also offer luxury, all-inclusive European River Cruises , working alongside our partner CroisiEurope. Enjoy the comfort of coach travel to your port and join your cruise. With itineraries including some majestic capital cities such as Paris along the Seine, and Budapest, Vienne and Bratislava on the Danube, you can enjoy the cultural delights of the continent from the comfort of your river cruise ship.
View our European River Cruises
Channel Islands by Air
For those looking to ‘jet off’ on holiday, Grand UK Holidays also offer holidays to the Channel Islands by air. Only 15 miles from the French coast and with seven days to enjoy in-resort, you can explore these charming islands at your own leisurely pace. Choose between Jersey, with flights from Gatwick or Luton, or Guernsey with flights from Gatwick. With the added luxury of a door-to-door service (from selected postcodes) Grand UK take care of everything.
View our Channel Islands by Air Holidays
Good Companions
Grand UK Holidays have dedicated coach holidays for solo travellers. Our popular ‘Good Companions’ tours have experienced Tour Managers that shar their expertise and provide a friendly environment for you to get to now your fellow travellers, helping to break the ice and create friendships. There are no strangers on a ‘Good Companions’ tour, just friends you haven’t met yet! Plus, even better no supplements on singled bedded rooms.
View our 'Good Companions' Holidays
Grand UK Holidays
Yrityksen kirjoittama
- Time to go travelling!
- Escorted Tours by Coach, Rail & River. Plus Ocean Cruising & Holidays by Air
Completely ABTA Bonded
Grand UK Holidays are ABTA bonded for total peace of mind
Grand UK Holidays are fully ABTA bonded and licensed by the CAA, so you can rest assured your holiday money is always in safe hands.
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Service needs improving
Catherine our tour guide was great so was the driver and the hotel was excellent but the pick up points were awful changing the pick up point without telling the customer if they had picked the right pick up point the journey would not have taken so long
27. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Dear Martin,
Thank you for your valued feedback. None of our pick up points have changed in recent times, however, we are sorry to read that your experience of our transport network overshadowed your opinion of your holiday. We have relayed your comments to our Operations team, who are continuing tweaking routes to try and make them more convenient for our customers. Thank you also for your kind feedback about your tour manager, driver and hotel.
Kind regards,
The Grand UK Team
The Yorkshire dales
Our guide Emma was excellent, with a detailed local knowledge and good humour. Our driver Pete was also brilliant, with humour and great skill. The landscape was stunning and we were lucky with the weather.
8. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Dr Corbertt,
Thank you for your lovely review! We're so pleased to hear that Emma’s local knowledge Pete's humour made your experience all the more enjoyable. We're glad to hear that you appreciated the stunning landscape, especially with such lovely weather. We hope to welcome you on another adventure soon!
The Tour was great
The Tour was great, wonderful train journeys and scenery. Hotel very good and food also great. The thing that spoiled it was the Itinerary which left no time for lunch each day.The stops were either too early or too late. Dinner at 7 15 I felt was very late. The Courier was incompetent telling us nothing on the excursions.
2. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello,
Thank you for taking the time to leave us a review and for providing us with your valuable feedback. We're delighted to hear that you enjoyed the stay at your hotel as well as all of your excursions. We're disappointed to hear your comment about your Tour Manager and will certainly look into this.
Thank you for travelling with us, we hope to see you again soon!
Captivating Liverpool
Very good Tour Manager. She gave us lots of information and was very pleasant to deal with and very helpful. The hotel was good as well and the tours.
9. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Katherine,
Thank you for your kind review! We're so glad to hear that you had a positive experience with our Tour Manager and found her both informative and helpful. It's also great to know you enjoyed the hotel and excursions. We appreciate your feedback and look forward to welcoming you on another trip soon!
Very diverse National Trust gardens
Very diverse National Trust gardens - lovely. Great hotel and good food and staff. Lovely, safe drive and guide.
9. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Lyn,
Thank you for your wonderful review! We're delighted to hear that you enjoyed the diverse National Trust gardens and had a great experience at the hotel with good food and friendly staff. It’s also lovely to hear that you felt safe and well-guided throughout your journey. We hope to welcome you on another trip soon!
Excellent very knowledgeable guide and…
Excellent very knowledgeable guide and driver, they had a good working relationship. Very comfortable hotel, food choice good and plentiful. Bar had limited choice. One of our bedrooms was cold
Most trips worked well but personally would have preferred to have more time in some cities rather than visit a place for an hour for say only lunch, e.g. only time in Durham for lunch and visit the cathedral no time to see rest of the city.
9. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello,
Thank you for your review and for your feedback. We're so pleased to hear that your driver and tour guide really added to your experience and that you enjoyed your excursions - we take your comments on board and will consider this when planning future itineraries.
Thank you for travelling with us and we hope to see you again in the future!
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Mr Canty,
Thank you for your review! We're so glad to hear you had a great experience with our driver, Gordon, and tour guide, Dorothy. We'll be sure to pass along your kind words to them. We hope to welcome you on another trip soon!
The feeder coach and Gold coach was…
The feeder coach and Gold coach was very comfortable and on time. The hotel was spacious and comfortable. The food was excellent. The holiday was good. I enjoyed the break away. The day's I enjoyed the best were Lake Windermere and half day at Lancaster City which I thought should have been a little longer to have a look around. The Lancaster Castle was a great place to visit.
9. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Teresa,
Thank you so much for your review! We're delighted to hear that you found both the feeder and Gold coach comfortable and timely, and that the hotel and food were excellent.
We're pleased to hear that you enjoyed your visits to Lake Windermere and Lancaster City. We appreciate your feedback on the length of the Lancaster visit—we’ll certainly keep that in mind for future trips. We're glad you had a lovely holiday and hope to see you again soon in the future.
Very efficient
Very efficient. Comfortable coach with friendly/well presented driver and tour manager. Interesting excursions. Not keen on the hotel or its location.
9. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Janet,
Thank you for your feedback! We're glad to hear you enjoyed the comfortable coach, as well as the friendly service from both our driver and tour manager. It’s great to know you found the excursions interesting too. We're sorry to hear the hotel and its location didn’t meet your expectations and appreciate your comments and will pass this over to our product team.
Thank you for travelling with us and we hope to see you again soon!
ROBIN the tour manager was…PERFECT
ROBIN the tour manager was very very nice for our trip to the ISLE OF MAN also the driver of the couch it was TONY HE WAS VERY GOOD
EVERY THING WENT WELL WITH THE GRAND UK COACH JOURNEY
1. syyskuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Marilyn,
Thank you for your kind review! We're so pleased to hear that Robin, your tour manager, and Tony, your coach driver, made your trip to the Isle of Man so enjoyable. We're pleased to hear that everything went smoothly for you and we hope to see you again soon!
Burlington Hotel Torquay
The food and staff at the Burlington Hotel in Torquay was very good but the bedrooms were in need of a bit of tlc. The bed was clean and comfortable but decor was shabby, carpets grubby, and inside and outside in need of a paint.
Entertainment was good.
Dave our driver and Angie our courier were both excellent and outside the hotel our holiday was first class.
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello,
Thank you so much for taking the time to leave us a review and for your feedback regarding the stay at your hotel - we will pass your comments onto them. We're pleased to hear that the rest of your holiday was an enjoyable experience and we hope that you will join us again in the future.
Ilfracombe holiday
Alex (driver) and (Wendy) tour manager where superb couldn't wish for better and hotel staff very polite and friendly food good,but the dilkhusa grand hotel certainly isn't grand it is the worst hotel I have stayed in far to many stair's windows filthy and unable to open for Ventilation.
2. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Stephen,
Thank you for taking the time to leave us a review about your recent holiday with us, and for your feedback regarding the hotel - We are disappointed to hear about your experience and have passed your comments over to them. On another note, we're so pleased to hear that Alex & Wendy exceeded your expectations and did a fantastic job (as they always do!). Thank you for choosing Grand UK Holidays, we hope to see you again in the future.
NORTHUMBRIA
The Holiday was good,,the hotel was exellent,ie. food and bedroom....the excursions were well planned and very interesting, the tour guide and driver were very good.....the one issue my wife and myself had was , the interchange arrangements,we left North Walsham at6.30pm and arrived at Northhampton interchange six hours later?? and then on to our hotel with frequent stops,??.much too long. We feel you have a need to look at interchange arrangements and consider having two drivers , one to be able change with other and vise versa..this would ensure a much more smooth and quicker journey time.I trust you take our comments as productive and not complaints with reference to the tour in general
12. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Richard,
Thank you so much for taking the time to review your recent holiday with us and for your constructive feedback regarding the interchange arrangements - I will pass your comments over to our operations team. We're pleased to hear that you enjoyed all of your excursions and had an excellent stay at your hotel as well. Thank you for travelling with Grand UK Holidays, we hope to see you again soon.
Coach holiday to wye and cardiff.
The holiday was good the hotel good and the tours were good. The downside was the stops to the interchange that took 5 hours for an 2 hour journey. We waited at a stop for 30 mins with no explanation as to what was going on.
9. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Roy,
Thank you for taking the time to leave us a review and for your feedback regarding your journey time - we apologise for any inconvenience that this may have caused and we will pass this over to our operations team who coordinate this. On another note, we're pleased to hear that you enjoyed your holiday with us and had a good stay at your hotel. Thank you for choosing Grand UK Holidays, we hope to see you again soon.
I won’t pick a holiday with a courier…
I won’t pick a holiday with a courier in future. I found it frustrating that when told to look at something of interest I couldn’t see it because of the tall headrests on the newer coaches ( I’m 5ft 5ins) unless it was something I could see from my window or the one opposite.
5. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Dear Mrs Siggins,
Thank you for your feedback and sorry for your frustration. We will ensure your comments are relayed to our Operations team.
Kind regards,
The Grand UK Holidays Team
Had a fantastic week break good hotel…
Had a fantastic week break good hotel good driver and very good excursions
5. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Mick,
Thank you for your review, we're delighted to hear that you had a fantastic break and enjoyed the stay at your hotel as well as all of your excursions. We hope to see you again soon.
Porterage is a big plus
Porterage is a big plus. The choice of hotels is excellent plus the driver and tour manager is top dollar
12. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Maureen,
Thank you for your review, we're so pleased to hear that you enjoyed the stay at your hotel and we appreciate your kind words about your driver and Tour Manager. We hope to see you again soon.
1 One of my worst coach holidays
1. Being sent to Waltham Abbey instead of the usual South Mimms Services, added an enormous amount of time to my journey.
2. Attrocious traffic congestion thanks to having to go to Beaconsfield for the Interchange; the journey would have been so much quicker via the old interchange at Northampton Services.
3. Excessive time waiting at Beaconsfield Services for completion of the Interchange with a total lack of information.
4. Awful "new" hotel with badly designed shower cubicle and lack of stowage facilities. Appalling service on most evenings at dinner, with the meal lasting up to 2.5 hours; not the most enjoyable food. We also had to put up with almost uncontrollable air-conditioning in our bedrooms; I suspect this was the cause of a bad cough I had in the following week!
5. Not greatly impressed with the gardens visited; have seen much better on holidays elsewhere, e.g. North Wales.
6. The only good thing about the hotel was it's convenient location for Manchester Piccadilly station. After the appalling outward journey, I went home by train and got to my front door in North London in an incredible 3hrs 5mins from departing Manchester Picc station. If I'd gone back by coach, I dread to think what time I would have got home!
PS: How the Heckmondwyke am I supposed to add a photo?
12. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Dear Mr Kohn,
Thank you for taking the time and trouble to leave your feedback following your recent holiday. We are very sorry this did meet your expectations.
We introduced a new feeder system for 2024 in the hope of reducing journey time for passengers and this is constantly being reviewed. Therefore it is disappointing to learn about the delays you experienced and we will ensure your comments are passed to our Operations team.
As you mention, the hotel you stayed in is a new build property and we regret you didn't find the design of this to be user friendly. We will pass your comments back to the hotel and also speak to them regarding your feedback on the restaurant. While tastes in food can be subjective, we agree that 2.5 hours is a lengthy time for a 3-course meal and we will work with the hotel to improve this going forward.
It is a shame the weather was quite rainy during your stay in Manchester, and we are sorry you did not enjoy the gardens you visited.
Once again, we very much appreciate your feedback, as this helps us to improve the levels of service we offer.
Kind regards,
The Grand UK Holidays Team
Overall a good holiday
Overall a good holiday. The itinerary was excellent. The visits to Bridgewater, Ness Botanical Gardens, and Lyme Park were particularly enjoyable, The Chester visit was great but not long enough for us. The coach was very comfortable and our driver did a great job but hold ups due to late arrivals of coaches at the hub were tiresome. The hotel was well situated for access to visit venues but away from shops, bars restaurants etc. Dinner on days 1 and 2 was good overall but less so on day 3 and awful on day 4 ( the restaurant manager apologised profusely and gave complimentary drinks and did his best to compensate).
12. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Denise,
Thank you so much for taking the time to review your recent holiday with us and for providing us with your valuable feedback. We're delighted to hear that overall you had a great holiday with us and enjoyed all of your excursions. Whilst we're disappointed to hear about your experience with the food at your hotel, we're pleased to hear that the restaurant manager did his best to compensate. We will pass your feedback over. Thank you for choosing Grand UK Holidays and we hope to see you again soon.
Leodardo
The trips were good but the hotel food was awful. The food was cold and as for the scampi you could not even cut it. They need to look at another hotel . This was our first trip and not sure we would book another one soon.
12. elokuuta 2024
Vastaus yritykseltä Grand UK Holidays - Coach Tours
Hello Mrs Harvey,
Thank you for taking the time to review your recent holiday with us and for your feedback regarding the food at your hotel - we were disappointed to read this and will pass it on to the hotel. We are otherwise pleased to hear that you enjoyed all of your excursions and we hope that you will consider travelling with us again in the future.
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