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LoadUp Junk Removal Arvostelua 1 508

TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Näytä lisää

Saanut 1/5 tähteä

This business merely exists to scam naive folks looking to have their junk removes. Charging a 20% cancellation fee when all of their scheduling is done through their automated system is a scam. Charg... Näytä lisää

Saanut 4/5 tähteä

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the coupl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication b... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Jätehuolto

Yrityksen kirjoittama

LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Quick and professional

Quick and professional. I will definitely use loadup again.

6. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the kind review, Trish! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Saanut 5/5 tähteä

A-OK

Friendly staff

6. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the awesome review, Muir! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Saanut 5/5 tähteä

Fast, reasonable, and incredibly friendly

Had a great experience they were super fast very friendly. It was excellent.

13. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the awesome review, Jeff! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Saanut 1/5 tähteä

Scam company !! DO NOT USE THEM, THEY'LL CHEAT YOU

Scam company !!! I was told a crew of 3 people and only 1 shows up. The guy cant back a 12ft trailer up without damaging surroundings either. He was more interested in going through things I said to throw out than cleaning a hoarders house out. Sebastian was his name, damaged a brand new garage door motor installed only 30 minutes prior bad enough I had to replace it. He's a liar to, when he showed up, with nobody I asked about his crew and he tells me and hrs till they/he shows up. After hr and half I ask about helper and he tells me he's not showing up, yet he wasn't on phone or even received a text message.I call loadup and ask about crew, they tell me he's supposed to have 3 people and I tell them its only him. As soon as I hung up they call him and ask about crew and Sebastian lies to them and says a crew is here. 100% not true he then tells me to call them back up and tell them he has a crew, I refuse to be part of the lie !! I must get job done in 1 day and they said they could do it, that's why I hired them. Turns OUT IT WAS A TOTAL LIE! I ended up calling a dumpster company in PHOENIX AZ to drop a 40 yd dumpster which cost me $ 700 and hire 3 more people for $ 1700 to do a job Sebastian didn't do and lied about !! To the company, he's a contract worker for them.
Sebastian did 2 loads with a 6x12 trailer which included metal he took for recycling and he keeps the money for, and a load to salvation army and I get no donation receipt.
This is a whole house clean out and he doesn't even finish the garage and it's about 80% done, NOT THE WHOLE HOUSE. This is Saturday April 4 2026. Because we aren't finished and its Saturday he tells me and agrees to calling or sending me a text to confirm start time this coming Monday at 5 am or 7 am, I get no messages or texts on Sunday at all. So Monday morning I start hiring different crew and a 40 yd dumpster. I'm looking for a % 100 refund and am disputing charge with visa card.
Before Sebastian leaves, he tells me another lie...... sign this to show I was here but it was ACTUALLY stating job completed and it wasn't even close to completion, ANOTHER LIE !!
This company has ZERO INTEGRITY PERIOD. THEY charged me $2884 to not finish the job and walk away.
I was physically helping 100 % of the time to.
Do not hire them incredibly DISHONEST COMPANY

4. huhtikuuta 2026
Oma-aloitteinen arvostelu
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Hi Robert,

Thank you for bringing this matter to our attention. We sincerely apologize for the experience you had with the provider, and we completely understand how frustrating this situation must have been for you. The loaders are always required to bring a helper to all jobs, and they sign a code of ethics that clearly states this agreement. We will make sure to address this issue with the provider involved to reset expectations and prevent this from occurring in the future.

Additionally, we expect the loaders to handle items with the utmost care, and we are truly sorry to hear that the team fell short of those expectations. Please reach out to us directly at support@goloadup.com regarding your service, so we can discuss this in more detail and see how we can make this right. Your satisfaction is very important to us, and we truly appreciate you for contacting LoadUp.

Saanut 1/5 tähteä

Do Not Use

0 Stars if available. Submitted a quote for a local move, zero communication day of. Team rescheduled on me three times in a row. Finally on the day of service they showed up 2 hours late.

Stayed home and waited three days of my week to get nothing done.

Then they tried assessing me a 50% cancellation fee after they failed to meet THREE agreed upon days.

Will never do business with this company again.

11. huhtikuuta 2026
Oma-aloitteinen arvostelu
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Hi Stephen,

Thank you for bringing this matter to our attention. We sincerely apologize for the delays you experienced during your recent interaction with us. While we strive to provide timely and reliable service, there are rare instances where delays may occur that are beyond our control despite our best efforts. We understand that your time is valuable, and we are truly sorry that this situation negatively impacted your experience with LoadUp.

We will be reaching out to you directly to discuss this in more detail and to see how we can improve your experience moving forward. Your feedback is important to us, and we appreciate you for contacting LoadUp.

Saanut 5/5 tähteä

Excellent service!

The couple arrived at my home right on time and began to clean out my garage. It took them less than a half hour to get everything taken care of. I was very pleased with their work and would highly recommend this service.

10. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Saanut 5/5 tähteä

Fast Response

After another company declined this job of hauling a piano, I was able to get Miguel and Alejandro the very next day who worked swiftly and efficiently.

10. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the awesome review, Carmen! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Saanut 5/5 tähteä

on time and showed up.

10. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the awesome review, Ted! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!

Saanut 5/5 tähteä

Super quick and easy quote and pick up

Super quick and easy quote and pick up. Will be using them again.

10. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the kind review, Mica! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Saanut 5/5 tähteä

Great service!

Great service and the pick up crew was fast to gather the items.

30. maaliskuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for choosing LoadUp, Mandi!

Saanut 5/5 tähteä

Prompt

Prompt, friendly

2. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for choosing LoadUp, Katherine!

Saanut 5/5 tähteä

Top notch service.

I had a recliner chair to be picked up and it was picked up the very next day. The job was done quickly and the service was top notch. Very friendly. I highly recommend!

2. huhtikuuta 2026
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Thank you for the kind review, Ronald! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

Saanut 1/5 tähteä

Go somewhere you can do it by the truckload. Cheaper and more professional

I asked for a custom quote explained what I had and they asked no further questions to give me an accurate quote. I signed up for the service and the people came to pick it up, they knocked on my door and the first words out of their mouth were we have to charge you more. Turns out a non broken down cardboard box with stuff in it is different than one without. Loaduo made NO clarification when I requested the quote. The people picking it up could have cared less. Will never use this service again. Nickel and diming is insane when I can do it by the truckload and it's one cost. Awful service that is worse over time.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
LoadUp Junk Removal-logo

Vastaus yritykseltä LoadUp Junk Removal

Hi Matthew,
Thank you for bringing this matter to our attention. We aim to provide accurate, upfront pricing for all our services. If there was a pricing discrepancy regarding your order, please reach out to us directly at support@goloadup.com and include your order number so we can locate your order details and see how we can make this a better experience for you. We appreciate you for choosing LoadUp.

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