I did not know where my package had gone to despite it saying it had been delivered to me. I would never have found out where it was only for Paulo looking into it for me and finding out where the d... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Your delivery person arrived at my residence and called, asking me to come downstairs immediately. I pointed out that the delivery was scheduled for Thursday; he arrived today. I explained that I a... Näytä lisää
Adding to my previous review, I'm still not impressed about the fact that I got an email that my order was delivered on the night of 16th Oct, when it wasn't. Although, the order got delivere... Näytä lisää
Yritys on vastannut
This company has improved considerably in recent times. I order from M&M and it's M&M that can be slow in getting the parcel to GLS but when GLS recieve the parcel it's delivered to me in 24 hours.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
Yhteystiedot
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, Irlanti
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
3,2
Keskitasoinen
4 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 64 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good
Good but the tracking updates were slow so I was not sure when my parcel was going to be delivered
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for your feedback. We are glad to hear that your overall experience was good, and we appreciate your note regarding the tracking updates. We will share this with our team to help improve our communication.
We look forward to serving you again soon.
Warm regards,
GLS Ireland
Was very happy with my delivery
Was very happy with my delivery, only thing I would have liked was to have a time ,so that I didn't have to sit in and wait.
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for your positive feedback. We are pleased to hear that you were happy with your delivery, and we appreciate your constructive suggestion regarding delivery time windows to help you plan your day better.
We look forward to serving you again soon.
Warm regards,
GLS Ireland
Definitely the worst delivery company…
Definitely the worst delivery company I've experienced. Package was delivered 4 days after the "latest date" advised by the item's tracking. Also, there were two consecutive days where the package was loaded onto a delivery van - the first day, nothing happened and it was returned to the depot. I can't leave packages outside, so I need to be home when the delivery occurs. GLS's approach seems to be that I'd just be home waiting for them, with nothing else to be doing with my time.
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for contacting GLS Ireland. We are very sorry to hear about your frustrating experience with the delivery delays and having to wait for your package.
Please share your tracking details with us so our support team can investigate this matter and help resolve it for you as quickly as possible.
Warm regards,
GLS Ireland
Nice service
25. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for your positive feedback. We are pleased to hear that you had a nice delivery experience with us.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for contacting GLS Ireland. We are very sorry to hear that your parcel has not arrived at your address as expected.
Please share your tracking details with us so our support team can investigate this matter and help resolve it for you as quickly as possible.
Warm regards,
GLS Ireland
Absolutely the worst experience I have…Absolutely the worst experience I have had with a transport company.
Absolutely the worst experience I have had with a transport company. I bought an item which was being returned to Spain. It was brought to the collection point in Artane in Dublin where it sat for over a week without being collected. Phone calls were made and promises of collection received. Emails and posted letters of complaint went unanswered.
As requested
Ref No. 00D090KEIH.!500Qt0onalX
Tracking No. 46625990660
Is this the same "support team" that failed to reply to email and post?.
29th Sept. I've just an email apologising profusely for what happened. Unfortunately, it appeared to be AI generated and was unsigned so useless as an apology. I suspect that a lot of people have received similar messages?
31. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for contacting GLS Ireland. We are very sorry to hear about your frustrating experience with this return shipment and the lack of response to your inquiries.
Please share your tracking details with us so our support team can investigate this matter and help resolve it for you as quickly as possible.
Warm regards,
GLS Ireland
Repeated failure
They claim to have tried to deliver the package twice, they didnt. Now im being told by the vendor to schedule a new delivery, which GLS does not allot me to do.
They responded to this review asking me to contact their support, but their support never responded.
That tells you everything, they care about their image, not their service.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for contacting GLS Ireland. We are very sorry to hear about your frustration with the delivery attempts and scheduling issues.
Please share your tracking details with us so our support team can investigate what happened and help resolve this for you as quickly as possible.
Warm regards,
GLS Ireland
Very very poor waiting for a package…
Very very poor waiting for a package for 3 days was supposed to arrive monday no show got a new emaul for delivery on tuesday again no show.got anorher updated email for delivery wed i rang gls they said it would be with me in an hour guess what no show. Tracking your parcel is useless its just lying waffle as you asked for it my parcel number is21600385484 OMG this joke of a company has said my package has been delivered and guess what still no package
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for reaching out to GLS Ireland. We take all feedback regarding delivery delays, inaccurate notifications, and unfulfilled updates very seriously, and we appreciate you bringing this matter to our attention.
To help us look into what happened with your parcel and assist you further, please reply with your tracking details.
Warm regards,
GLS Ireland
Great delivery service
Great delivery service — my parcel arrived safely. Thank you!
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for your positive feedback. We are pleased to hear that your parcel arrived safely and that you had a great delivery experience with us.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Just rang about a nondelivered parcel…
Just rang about a nondelivered parcel and looking for an explanation as to why you send out messages about delivery dates and no follow up communication when its not delivered. Person on phone hung up on me midsentence .Very poor customer service.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for reaching out to GLS Ireland. We take all feedback regarding delivery updates and customer service interactions very seriously, and we are concerned to hear about your experience on the phone.
To help us look into what happened with your parcel and address your call with our team, please reply with your tracking details.
Warm regards,
GLS Ireland
I would give these 0 stars if I could
I would give these 0 stars if I could! AVOID at all costs brutal customer service no updates drivers just abandon parcels wherever they want Don't expect next day delivery you would be lucky to have it the next week after it's handed over.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for reaching out to GLS Ireland. We take all feedback regarding delivery updates, courier handling, and service timeframes very seriously, and we appreciate you bringing this matter to our attention.
To help us look into your experience and assist you further, please reply with your tracking details.
Warm regards,
GLS Ireland
Terrible service
Terrible service. The courier lied for two days in a row, claiming no one was home, so he didn't deliver, even though I was home and waiting. But it's not that important; all companies always leave packages at the front door near the mailboxes; there's no need to waste time waiting. Behind every mistake and problem there is a specific person, there is a first and last name! YZZERL4M ( 21600171446 )
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for reaching out to GLS Ireland. We take all feedback regarding delivery attempts and courier service very seriously, and we appreciate you bringing this matter to our attention.
To help us look into what happened and assist you further, please reply with your tracking details.
Warm regards,
GLS Ireland
And again I’m here to write another bad…
And again I’m here to write another bad review. This company is horrible. I’ve had a package with them and for 2 days now it has said out for delivery and I’ve waited around for nothing to come. Rang them today to be told that the post person finished his shift early yesterday and did not deliver but said it was out again today. It’s not 7pm and it’s still not here.
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for bringing this to our attention. We understand your frustration regarding the delayed deliveries.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
Great service
Great service - received notifications throughout and delivered on time
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for your positive feedback. We are pleased to hear that you received regular updates throughout the process and that your package was delivered on time.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Absolutely dreadful service
Absolutely dreadful service. Parcel has been sitting in delivery centre for four days. "Customer service" representative on phone completely not interested in the fact that they are unable to do their ONE JOB of delivering parcels. "You're not the only one that uses our service" well you don't seem to be providing a service at all.
EDIT: Another day, still no sign of my parcel
EDIT: now Saturday. Parcel still held by GLS since Monday. No updates
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good afternoon,
Thank you for bringing this to our attention. We understand your frustration regarding the delay of your parcel at the delivery centre and your disappointing experience.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for your positive feedback. We are pleased to hear that you experienced a fantastic and fast delivery.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
All good delivered on day when it said…
All good delivered on day when it said it would,
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for your positive feedback. We are pleased to hear that your delivery arrived on the scheduled day.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for your positive feedback. We are pleased to hear that your delivery experience was straightforward and hassle-free.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
Delivery on time with communication…
Delivery on time with communication throughout
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for your positive feedback. We are pleased to hear that your delivery arrived on time and that you were kept informed throughout the process.
We appreciate your support and look forward to your next delivery.
Warm regards,
GLS Ireland
This is a worst Courier…
This is a worst Courier Shippin/Delivery company i ever had, they services are shit too, they telling a lies mark your parcel delievered ended up the parcel still in the depot which is stupid and when u call them only one answer is given and no help to customer? Why you still doing this job to people if you can't manage and properly delievery on time, on right place/house?! Just close your company maybe? Much better. 0 stars for this!
15. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä GLS Ireland
Good morning,
Thank you for bringing this to our attention. We understand your frustration regarding the incorrect delivery status, the parcel remaining at the depot, and your experience with our customer service.
If you could reply with your tracking details, our customer service management team will look into this matter directly and assist you further.
Warm regards,
GLS Ireland
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