I’ve been chatting with Lucas who has bent over backwards to help with data issues. I lost my wallet and phone meaning I couldn’t receive verification codes to purchase more data for our G4 Pro! Lucas... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Our family bought SIMboX devices for hundreds of dollars and not use it for last two years. Now when we need to use it, this company ask for service [100 mins of use] 10€ per month. It is cheating cus... Näytä lisää
We've had one of their portable wi-fi devices for over 2 years & it's been 100% reliable. Recently it stopped receiving a mobile signal and the technical team have been brilliant, via the live ch... Näytä lisää
Since retiring, my wife and I are doing more traveling than ever...and GlocalMe goes with us wherever we go. Reliable service and it is much cheaper than paying for an extended cellphone plan. We have... Näytä lisää
Yrityksen tiedot
- Internetpalvelujen tarjoaja
- Internet-palveluntarjoaja
- Tietoliikennelaitetoimittaja
- Televiestintä
- Julkinen Wi-Fi-verkko
Tietoja yrityksestä GlocalMe
Yrityksen kirjoittama
GlocalMe is a mobile data connection solution brand under Nasdaq listed technology company uCloudlink (NASDAQ: UCL) , helping users across the world to access mobile internet data more efficiently with a range of our own hard ware and software products.
We strive for enabling best user experience on various increased intensity online services requiring stable and high speed data connection.
Our innovative technology will allow domestic users and international visitors free from shopping for local SIM cards or high expenses of roaming data in over 140 countries in the world.
Always better connected is what we strive to help our users, as we firmly believe when everyone is seamlessly connected, we will benefit from the better understanding and connection with each other.
GlocalMe® Numen Air 5G Mobile WiFi Hotspot
GlocalMe® Numen Air 5G Mobile WiFi Hotspot
Yhteystiedot
1309 W 15th St, 75075-7244, Plano, Yhdysvallat
- (877) 402-7626
- usa@ucloudlink.com
- glocalme.com
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great help from Diana !!!
Great help from Diana !!!
Problem solved instantly !!!
Thank you Diana 💋
Just got my device and activated it
Just got my device and activated it, requesting the 8 Gb free data package was super easy and Diana the agent was very helpful and efficient!
Diana gave me clear and concise…
Diana gave me clear and concise direction.
I started the device and was ready to travel in a short time.
No frustration in set-up, excited to use my device.
Thank you, Diana
Excellent Customer Support
Excellent Customer Support! Diana helped me with corrections on my account to my data plan and did everything quickly and without any hesitation! It's great to have this Numen Air device for travel, but the great support that comes with it is also an unexpected plus!
Glocal online customer service is excellent
I think that Glocal online customer service could be one of the easiest
and best customer service I have had in recent years. I had a few questions about one of my coupons and wanted a little clarification on having multiple packages for a single country and the terms in which they would trigger/expire so I reached out to the support team via the android app and was connected with Lucas. Lucas was was extremely helpful and was able to provide me with a clear and concise yet detailed explanation my packages would work, and when each would kick in. On top of all of that he was able to provide me with a replacement coupon code since the one I had intended to use has recently expired! Over it was a very help and
pain free experience!
Lucus is helping me with my questions
Lucus is helping me with my questions. Finally, he even gave me coupon code for data plan.
Diana
Diana, did an amazing job and was very polite and helpful! thank you 😊
Diana was great and got me the free 8gb…
Diana was great and got me the free 8gb plan that came with my device purchase quickly!
The support is very eficient
The support is very eficient. Thank you Lucas !
I accidentally locked my self out of…
I accidentally locked my self out of the device and Diana was able to resolve my issue within minutes, saving valuable time on my trip! This was fantastic support. Thank you!
Diana was super fast and efficient in…
Diana was super fast and efficient in getting my issue fixed. Wonderful customer service. Thank you for having such a great customer service.
Password lost
Password lost. Password gave! In 0ne minut. Perfect!
I accidentally converted my data into…
I accidentally converted my data into points. Jenny was able to help me she'd figured out the issue and had me up and running in no time. She was very patient while assisting me. All your employees should be like that. Thank you once again, Jenny.
Every time I have needed Support from…
Every time I have needed Support from Glocalme, it has been quick, efficient and friendly. Max fixed my issue just now in minutes. I wish I had contacted Support earlier instead of just getting frustrated!
Fast and Great customer serivice
Jason replied to my email in a short time. He answered mv questions quickly and assisted me right away.
The consultant
The consultant, Mr. Max was very helpful and provided proper advise and guidance and support
Mike has amazing customer service
Best customer service i have ever received, asked multiple questions and got help with all of them no issues.
Lucas was super helpful in switching my…
Lucas was super helpful in switching my networks to optimize speed, great support team, thanks!
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