I’ve been chatting with Lucas who has bent over backwards to help with data issues. I lost my wallet and phone meaning I couldn’t receive verification codes to purchase more data for our G4 Pro! Lucas... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Our family bought SIMboX devices for hundreds of dollars and not use it for last two years. Now when we need to use it, this company ask for service [100 mins of use] 10€ per month. It is cheating cus... Näytä lisää
We've had one of their portable wi-fi devices for over 2 years & it's been 100% reliable. Recently it stopped receiving a mobile signal and the technical team have been brilliant, via the live ch... Näytä lisää
Since retiring, my wife and I are doing more traveling than ever...and GlocalMe goes with us wherever we go. Reliable service and it is much cheaper than paying for an extended cellphone plan. We have... Näytä lisää
Yrityksen tiedot
- Internetpalvelujen tarjoaja
- Internet-palveluntarjoaja
- Tietoliikennelaitetoimittaja
- Televiestintä
- Julkinen Wi-Fi-verkko
Tietoja yrityksestä GlocalMe
Yrityksen kirjoittama
GlocalMe is a mobile data connection solution brand under Nasdaq listed technology company uCloudlink (NASDAQ: UCL) , helping users across the world to access mobile internet data more efficiently with a range of our own hard ware and software products.
We strive for enabling best user experience on various increased intensity online services requiring stable and high speed data connection.
Our innovative technology will allow domestic users and international visitors free from shopping for local SIM cards or high expenses of roaming data in over 140 countries in the world.
Always better connected is what we strive to help our users, as we firmly believe when everyone is seamlessly connected, we will benefit from the better understanding and connection with each other.
GlocalMe® Numen Air 5G Mobile WiFi Hotspot
GlocalMe® Numen Air 5G Mobile WiFi Hotspot
Yhteystiedot
1309 W 15th St, 75075-7244, Plano, Yhdysvallat
- (877) 402-7626
- usa@ucloudlink.com
- glocalme.com
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The text service agent was nothing…
The text service agent was nothing short of amazing. Was able tobknownthe issue ibwasbhav8ng and solved immediately!! Without them I would have wasted more hours trying to figure this out. Thanks again!!!
Thank you Lucas for your help tonight
Thank you Lucas for your help tonight, great expert service!
Ive been a GlocalMe customer for many…
Ive been a GlocalMe customer for many years. Their services are a life saviour for people who travel. Today Chloe with the customer service helped me with a difficult situation and she was great at her job and patient with me. Many thanks!
Chloe has been very helpful
Chloe has been very helpful, thanks again.
Quick and helpful
Quick and helpful, super service from Cloe
The best support is from GlocalMe!
We have 3 GlocalMe devices (2x NumenAir / 1x G3) in use for a couple of years now and I've had many talks (email) with their support. Amazing devices and almost immediate respons from support, can't be better than that. Today Jenny helped me out to get the (somewhat older) G3 device to work again, fantastic!
Lucas made it BETTER
Found I had 15 minutes to finish using about 29 gb which is mostly impossible. Lucas resolved this concern over and above my expectation of the typical internet customer service response of, "There is nothing that can be done!" He actually resolved my concern with an option I could NOT refuse. Thank you, "Lucas"
This was an exceptional experience with…
This was an exceptional experience with customer service. Highly recommend the virtual assistance for taking care of any issues or problems with your device.
Great e-sim in your pocket…
I have it now 10 days. It is so great to have good internet with you. The only thing: you can actually buy it the day before, so you use it right away. This e-sim works great for me
One of the better CS experiences I have had
Had some user error and Lucas quickly helped me with the issue with no hassles. Thank you Lucas.
You have Outstanding customer service
You have Outstanding customer service. They always try to find a solution to your issues.
The data finished very quickly and it…
The data finished very quickly and it was barely used. Before a few days the plan we had purchased for 30 days had ran out
I purchased the wrong data package for…
I purchased the wrong data package for the wrong country. I found this out when I arrived. I reached out to customer service and Lucas was able to credit my account and I also received complimentary data for my troubles.
Excellent customer support!
Very prompt response. Very helpful and practical advices.
GlocalMe has been very helpful
GlocalMe has been very helpful. To be able to put on your hotspot and use the internet when needed is a good thing. I however do not like the fact that you lose the data that is left at the end of the expiration period.
DREADFUL
DREADFUL. THIS NUMBER 3 and will get sent back as soon as I am at home. Cost of data is ridiculous. This “company” do not refund PAID FOR DATA when the gadget does not work. To be honest THIS one has worked VERY intermittently today- perhaps twenty minutes ALL DAY.
This is a scam. Are the reviews a con? It would not surprise me.
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