The support is very good even with the occasional data center outage that happens from time to to time. Maybe 1-3 times a year. I use it to stream services outside Australia and it works a treat... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This company is always fast in their response to any problem that I have incurred in the past 5 years or more. If all companies were this efficient, the internet would be much better for all concerne... Näytä lisää
After a couple of days of my router disconnecting and losing the VPN capability in the house Getflix helped a lot and their attention to detail was exemplary. An excellent support service
No way to cancel the subscription online, that they setup to automatically renew every year without giving you the option to “opt out” of automatic renewal. You have to email support to cancel your su... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Getflix allows users from all over the world to easily access popular global streaming video and music services. Getflix uses Smart DNS and VPN technology to bypass the blocking and open up this amazing world of entertainment.
Yhteystiedot
Seychellit
- support@getflix.com
- getflix.com
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RESPONDEN A TIEMPO
las respuestas fueron, super inmediatas....
customer support follow up is awesome!
Signup was painless and customer support follow up is most professional!
The team was quick to respond
The team was quick to respond to my query with the websites not opening.
We got it resolved quickly and now all working
Fast and honest response
The very quick turnaround and straightforward and honest response.
Great support from the guys
Great support from the guys! Really taking the time to find a resolution on blocked service!
Today was great but two tickets left…
Today was great but two tickets left per the last two weeks seemed to go nowhere. But finally the service was very good.
Okay so my iphone was being hacked
Okay so my iphone was being hacked at the time and I was scared that I was going to loose my accounts, but getflix I adore, you’re all so pleasant and nice and helpful!! But ty again because I was absolutely 110% sure and scarred I was gonna loose my account.
Works better than another smart DNS I…
Works better than another smart DNS I had before. I used customer support for the first time today, got a quick reply and the suggested fix worked right away.
Quick and helpful!
Rapid response to the issue I was…
Rapid response to the issue I was experiencing
Speedy response by Getlix to my request…
Speedy response by Getlix to my request solved my issue quickly
Quick response to emails and resolution…
Quick response to emails and resolution of issue.
Super fast and helpful,
Super fast and helpful,
They set the bar for customer service.
Very bad customer service....
Very bad customer service....
I have had to write so many e-mail about been charged twice for the same subscription cause I changed my e-mail address before.
Now they refuse to reply to any of my support calls now...
its also very expensive to other competitive services...
Shame. as they used to be quite good.
Great and timely suppor.
Great and timely support.
Support was helpful, and resolved my issue of signing in within 2 days.
First time I had a problem and their…
First time I had a problem and their great customer service replied and had problem fixed within less than an hour, Brilliant
Excellent service and follow up
The Getflix team answered speedly to my initial contact (less than 15 minutes) and addressed the issue effectively. Within 24 hours, the problem was resolved. I highly appreciate the fact that they informed me (as they had promised) when the issue was resolved (and didn't leave me guessing whether the system has working or not). They also provided clear step-by-step instructions to reset the system on my end. Excellente service! Thanks
Awesome support
I have used the getflix support several times over the years. Always fast, efficient and effective. Brilliant, 5*
Fast response with excellent service
Fast response with excellent service. Have always been impressed with support supplied by Getflix.
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