GetAGame Arvostelua 

258
•
TrustScore 2.5/5 tähteä

2,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

Their website says they are selling digital licence/key for games but they require you to setup a new account, nowhere is this specified. They advertise delivery in minutes but it took nearly a week... Näytä lisää

Saanut 1/5 tähteä

They did not sell me a digital key, instructions included after purchase involved the creation of a new account, once I realised I have been refused a refund even though I have not seen or activated a... Näytä lisää

Saanut 3/5 tähteä

This site is definitely shady, but I will admit their customer service is great. They respond almost always in no more than 15 minutes. I also got a refund without trouble. However, the website intent... Näytä lisää

Saanut 5/5 tähteä

I am very satisfied with the service provided. Everything works smoothly. Support is friendly and available 24/7. If complications arise, help is provided quickly and, where possible, solutions are fo... Näytä lisää

Yrityksen tiedot

  1. Videopelikauppa

Yrityksen kirjoittama

Digital store selling cheap downloadable console games with focus on Nintendo and PlayStation


Yhteystiedot

2,3

Välttävä

TrustScore 2.5/5 tähteä

258 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,3

Kaikki arvostelut

(258)

31 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Big Scam

I would never buy a game from this company. The game's shop page doesn't say anywhere that it's not a Nintendo key. It even says that the code can be used worldwide. After you have bought the game, you have to enter an e-mail address and a password. The company then creates a new Nintendo account with the purchased game. However, you are not allowed to change the password according to their instructions (so they have access to the account at all times). When I complained to support and asked for a refund, they turned me down. In the end, the chat was cancelled by the company.

23. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Sold Switch digital but sent an Account instead

They advertised a product as a switch game digital code that could be redeemed globally. What they sent after checkout was directions for adding another Nintendo account to by switch and then I would have to share the game from the new account to my existing. That is against the Nintendo Terms of Service, and gets people banned. You cannot advertise one thing and then fulfill the order with something different. You must start disclosing that you are selling ACCOUNTS and not game codes if that is what you are going to keep doing. Thank goodness I screenshotted everything. While their customer service agreed to refund me , I am now out the money for days to weeks (up to 28 days according to CSR) and they have wasted my time with this entire process.

14. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

10/10 service

There was excellent shipment the agents were nice and I got it really fast +some other games

14. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ti bannano la console evitare!!

Non ti danno una chiave ma un profilo con cui collegarti e scaricare il gioco, tutto sembrerebbe funzionare, peccato che una settimana dopo la console mi è stata bannata da Nintendo, menomale ho quasi tutto scaricato sulla console e siamo a fine ciclo vitale ed è una switch lite usata, altrimenti sarebbero da denuncia

2. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

My Nintendo switch was console banned…

My Nintendo switch was console banned after purchasing a code for Assassins Creed Black Flag. First ever experience with this service as I originally thought I was buying a download code NOT an account.

Anyway that thought aside, I continue with the service and as soon as I synced the account to my switch, after 25 minutes I was booted off the account. Password changed and 3 days later I was console banned.

‘Error Code: 2181-4008’

‘The Use of online services on this console is currently restricted by Nintendo’

Avoid this company at all costs.

Now im down £300 on a nintendo switch I can never connect to the e-store and redownload games ive paid for on my actual account.

After reading Nintendo’s terms and conditions it states buying accounts violates their terms so I can’t even get unbanned.

Fvck this company!

[For reference. Order number: 1070199]

4. marraskuuta 2024
Oma-aloitteinen arvostelu
GetAGame-logo

Vastaus yritykseltä GetAGame

Hi William,

Thank you for reaching out and sharing your experience with us. We’re very sorry to hear about the difficulties you’ve encountered.

After a thorough investigation, our findings indicate that the console ban does not appear to be connected to our services in any way. Additionally, we’d like to clarify that your order was refunded some time ago, so the game was no longer intended to be accessible on your console following the refund.

We understand how frustrating this situation must be, and we’re here to provide further assistance if you have any additional questions. Please feel free to reach out, and we’ll do our best to support you.

Best regards,
GetaGame Team

Saanut 1/5 tähteä

Not worth the discount, find any other seller.

Tried to use the site to quickly get a game and use it while stores were closed. The delivery is not „instant“ as their site claims, it takes about two days.
You do not receive the game, you receive access to an apparently shared/hacked account with the game purchased. That way you never know when you‘ll lose access to the game.

5. marraskuuta 2024
Oma-aloitteinen arvostelu
GetAGame-logo

Vastaus yritykseltä GetAGame

Hello,

Thank you for your feedback. We're sorry to hear about your experience, and we want to address your concerns directly.

First, please rest assured that we do not sell any hacked or unauthorized accounts. All of our services are 100% legal, and we provide secure, legitimate access to games. When you purchase through us, you're accessing content through fully authorized means.

Regarding delivery time, we apologize for any delay. We aim for instant delivery, but sometimes processing can take a bit longer due to high demand or technical checks. Our team is actively working to improve response times, and we're committed to providing the best service possible.

If you have any other questions or need assistance, please reach out to our support team. We're here to help and ensure you’re fully satisfied with your experience.

Best regards,
GetaGame Team

Saanut 1/5 tähteä

THIS IS A SCAM!!!!

THIS IS A SCAM!!!!! DO NOT GIVE THEM YOUR CREDIT CARD INFO!!! I tried to chat with them and they ended the conversation.

4. marraskuuta 2024
Oma-aloitteinen arvostelu
GetAGame-logo

Vastaus yritykseltä GetAGame

Hello Morgan,

We’re very sorry to hear about your experience, and we want to address your concerns.

First, we’d like to assure you that we never handle or store your credit card information. All transactions are securely processed by a trusted, third-party payment provider, which ensures your payment information is kept safe and private.

If your chat ended unexpectedly, it may have been due to a technical glitch, and we apologize for any inconvenience this caused. Our support team is here to help, so please feel free to reach out again—we’d be more than happy to address any questions or assist with your concerns.

Thank you,
GetaGame Team

Saanut 1/5 tähteä

SCAM!!! fake Company im China

Scam, code never recieved. No refound, no contact....

30. lokakuuta 2024
Oma-aloitteinen arvostelu
GetAGame-logo

Vastaus yritykseltä GetAGame

Hello Dan,

We’re very sorry to hear about your experience and appreciate the opportunity to address your concerns.

If you didn’t receive your goods, please know this is not typical, and we are committed to making it right. Sometimes, delivery issues can occur due to technical problems, but we’re here to help resolve them. Our support team is always available to assist, and we apologize if there was any delay in responding to your message.

Please contact us via livechat on our website so we can ensure you receive your goods or process a refund if needed. Your satisfaction is very important to us, and we’re here to help resolve this as quickly as possible.

Thank you,
GetaGame Team

Saanut 1/5 tähteä

Arnaque !!!

Arnaque comme les autres commentaires le décrivent très bien !

27. lokakuuta 2024
Oma-aloitteinen arvostelu
GetAGame-logo

Vastaus yritykseltä GetAGame

Hello Allan,

We’re sorry to hear that you feel this way and appreciate the chance to clarify any concerns.

Our business is fully legitimate, and we’re committed to delivering a reliable and secure service for every customer. We understand that some experiences may vary, and we take all feedback seriously as part of our effort to continually improve.

If you’ve encountered any issues, please reach out to our support team directly via livechat on our website. We’re here to help address any concerns and make sure you’re fully satisfied with your experience.

Thank you,
GetaGame Team

Saanut 5/5 tähteä

over all great service!!

over all great service!!! explains how to access the order in great detail,and the fact I have access to all the other games. and only purchased one is a great bonus feature.. especially if you have kids like I do. thank so much getagame.

19. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

its an okay system but i wish they…

its an okay system but i wish they would be more clear about the way they work. if i knew i wouldn't have bought it. costumer service was good tho, well one of them was, the other one did not respond.

17. lokakuuta 2024
Oma-aloitteinen arvostelu
GetAGame-logo

Vastaus yritykseltä GetAGame

Hello Nova,

Thank you for sharing your feedback with us. We're glad to hear you were satisfied with our customer service, and we apologize if parts of our process were unclear.

We aim to be fully transparent about how our system works, and we're sorry if any details were unclear prior to your purchase. We’ll review our communications to make sure everything is as straightforward as possible, so customers have a complete understanding before making a purchase.

We also apologize for any delay or lack of response from one of our support representatives. We’re continuously working to improve our response times and ensure consistent service across the board.

If there’s anything specific you’d like clarified or if you have further questions, please don’t hesitate to reach out. We’re here to help!

Thank you,
GetaGame Team

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