Gentle Grip Arvostelua 

The overall service of next day delivery and the care and attention to my contact needs>

I have worn and enjoyed the comfort of gentle grip socks for some time, and was surprised to find a fault in a brand new pair.
I emailed customer service, and received an immediate reply with information on the replacement that is being sent.
Very impressive service!

Great customer service. Dealt promptly with my problem.

Worn these socks twice and my toes are poking out already.
I’ve never had this issue before with any other socks

Have had these socks before and always loved them. I needed some more in different colours and they came quickly. Mine do not leave a groove in my leg and are very comfortable. I love them. I learnt this time not to tumble dry them. My fault entirely, so will not do that in future.

I ordered Gentle Grip socks as recommended by my late mother, as I hate uncomfortable socks and restriction marks around my ankles. Such socks seem quite difficult to find in the "major retail stores". I found that these were just what I was looking for and my feet and legs are really happy in them, stylish designs too. Unfortunately I found a fault with one pair that obviously slipped through Quality Control and contacted the Company. Thank you so much for the prompt and helpful response to my "complaint".

I received a "no hassle" replacement straight away.

The customer service department is to be highly commended, especially in these times where good Customer Service is so rare.

I made a purchase from Gentle Grip based on the description - Gentle Grip. I seem to suffer from socks being too tight and leaving a deep groove in my lower leg. I made contact with the company as I could not see the colours I wanted on the website and had a sort of reply by return and I eventually did find some socks that seemed to be what I wanted. Six pairs (Two packs of three) for £13.99 I thought was a good deal so I placed my order. They arrived in good time and I tried a pair on only to find they were still what I would describe as tight. I wore them for a couple of hours and found that unless I rolled them down to my ankles they left a groove on my leg. I put the rest of the socks aside and left them. A week or so later I received an email asking me for a review and I thought before I said what I thought I would give Gentle Grip a chance to offer a different product that might be better for me or as I requested take back one of the packs of three as they were no good to me. That was two weeks ago on the 19th October 2021. I have not even had a sorry but we cant help. So Product potentially Not Fit For Purpose and Customer service Zero. I hope other customers have a better experience. Does anyone want to try for £5 + postage? ( 3 pairs Size 9 colour Charcoal)