Gentle Grip Arvostelua 

69
TrustScore 4/5 tähteä

4,0

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Absolutely nonsence. I purchased the extra stretch socks and they would be lucky to stretch round my wife's thin arms. Normal socks described as wide. Beware! Repy. I purchased the socks that wer... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

As a cancer patient my practice nurse advised me to wear soft grip socks, I purchased 2 packs from gentle grip, they were delivered in really fast time, quality is very good,no more tight ridges on my... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Received my first purchase of diabetic socks. Wow, they are so comfortable and feel just right around the ankle. No tightness and no red marks left like my other socks. Really pleased that I could fin... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

I have been wearing gentle grip socks happily for many years however in the last 12 months or so the socks appear to be made much thinner and less durable. I have been making holes in the heels and p... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Vaateliike

Yrityksen kirjoittama

Gentle Grip socks are designed to stay in place without compromising on comfort. Our unique Non-Binding HoneyComb Top gently holds the legs without restriction avoiding irritating and unsightly compression marks. Available in a soft touch cotton, a smooth silky bamboo and a thermal wool blend there are plenty of options to choose from in a multitude of colourways, patterns and designs. IOMI FootNurse offers a range of specialised health and wellbeing socks designed to aid feet, ankles and legs including a Diabetic Gentle Grip sock option with extra smooth toe seams. In addition the range offers cushion foot Diabetic socks, Extra Wide Oedema socks for Lymphoedema, Fluid Retention and other conditions associated with swollen feet and ankles, Flight socks, Energising Compression socks, Toe socks, Plantar Fasciitis socks and more.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

69 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(69)

28 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The most comfortable socks I've ever bought …

Was looking for socks for my feet which I have problems with my daughter found this site and ordered them for me so when she entered my email address she found out I had dealt with this company before and I remembered I bought socks for my late wife which she loved as her feet and legs were badly swollen. I have bought about five pair for myself and they are first class comfort so I through out all my other socks which i bought from amazon which were dearer and tight on my legs,but gentle grip are very comfortable and are not tight on my legs. It's often I leave a review but take it from me they will be the best socks you'll ever buy.

19. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We had a problem with one pair of my husbands new socks

We had a problem with one pair of my husbands new socks. I sent a photo to customer services and replacements were put in the post the same . Excellent customer service and we will continue to order what are great comfortable socks

20. marraskuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Peter T,
Thank you for your positive review. We are sorry there was a problem but glad we managed to put right for you quickly and to your satisfaction.
Kind regards
From the Gentle Grip team :-)

Saanut 5/5 tähteä

Excellent service

Excellent service. Very prompt, all sorted so easily.

7. marraskuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Irene Sayle,
Thank you so much for your positive review, which we really appreciate you taking the time to write.
We are glad to hear you are happy with our service :-)
Kind regards
From the Gentle Grip team.

Saanut 4/5 tähteä

Just purchased these for the 1st time…

Just purchased these for the 1st time my husband has arthritic knees and has found the gentle grip socks so much easier to get them on being softer
I will be ordering more soon

22. lokakuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Lesley Smith,
Thank you for your positive review. We are so glad you and your husband are happy with our Gentle Grip socks :-)
For arthritic knees, your husband might be further interested in our sister brand Heat Holders Joint Warmers. Here is a handy link: https://heatholders.co.uk/products/unisex-iomi-heat-holders-thermal-joint-warmers-available-in-2-sizes?variant=29960430616685
We would recommend L/XL for knees.
Kind regards
From the Gentle Grip team.

Saanut 5/5 tähteä

Excellent service

Having dealt with Gentle Grip for sometime and always been pleased with the quality and value of the product.
However i had a quality issue with one pair of socks in my last order.
I contacted customer services, a very helpful and efficient lady (Sue) took my details.
The issue was resolved and a replacement received two days later.
Can't fault this company and can't recommend them highly enough.

20. lokakuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Bez,
Thank you for your positive review. We are sorry there was an issue but glad we managed to resolve quickly for you :-)
Kind regards
From the Gentle Grip team.

Saanut 3/5 tähteä

very comfortable and just right grip at…

very comfortable and just right grip at the top but the diabetic socks are just too thin.

16. lokakuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear R Wills,
Thank you for your review. Please note we offer different thicknesses of diabetic socks. Here is a handy a link: https://gentlegrip.co.uk/search?q=cushion+foot+diabetic+socks&type=product
For all day wear we would always recommend cushion foot socks for people who suffer with diabetes. Plain knit socks are more for wear with classic shoes such as office shoes/evening wear.
Kind regards
Gentle Grip team.

Saanut 1/5 tähteä

Too small sizes

I have size 12 feet and bought 6 pairs of Bigfoot cotton socks size 12 - 14.
They were tight from new so I don't know how someone with size 14 feet would have felt they looked about a size 10.
After wearing once and a 40 degree wash my big toe has gone through all 6 pairs.

25. elokuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Arthur Hales,
We are sorry to read this review. We rarely receive such complaints. Please reach out to our customer service dept: customerservices@gentlegrip.co.uk
Where we shall try our best to understand & rectify the situation.
Kind regards
From the Gentle Grip Team.

Saanut 5/5 tähteä

Thank you for your response to my inquiry.

Thank you for your complete, personable response to my inquiry. I am sad that the current political administration of the U.S. has complicated your desire to do international business in our country. I appreciate the fullness of your reply. Paul Jacobson

20. syyskuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Paul,
Thank you for your positive review, even though we could not assist on this occasion. Please note you can purchase genuine Gentle Grip socks from our North American partner: https://sockbuy.com/collections/gentle-grip-socks
We are glad to hear you enjoy wearing our socks and wish to repeat purchase :-)
Kind regards
From the UK Gentle Grip team.

Saanut 5/5 tähteä

Excellent customer service

A customer service query was dealt with very quickly and efficiently by Sophie. A very positive outcome for me is much appreciated. What more can you ask for, a company that values its customers! PS the socks are lovely too!

12. elokuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Jane Griffiths, thank you so much for your positive review. We are happy we managed to resolve your query satisfactorily and furthermore glad to hear you like our socks. Kind regards, from the Gentle Grip team :-)

Saanut 5/5 tähteä

Quality product

I had a slight issue with one of the pairs of Gentle Grip socks, however it was reported to Gentle Grip & they resolved the problem straight away. By the way the socks are of very good quality.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Thank you @Paul McCormack for your positive review. We are sorry there was an issue but glad we managed to resolve quickly and to your satisfaction. Kind regards from the Gentle Grip team :-)

Saanut 5/5 tähteä

An example of how customer service should be done.

A Customer Service lady called Gill Boulter was very quick to deal with a problem I had with some socks purchased for my husband. Her response was caring and kind, and an example of how customer service should be done.

24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Mrs Taylor, thank you so much for your lovely positive review. We are sorry about the initial problem but glad you were happy how Gill in our customer service dept resolved for you :-) Kind regards from the Gentle Grip team.

Saanut 5/5 tähteä

Ordered and received within 2 days free…

Ordered and received within 2 days free delivery!!! Lovely soft socks for an autistic child.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Mr Christopher Poole, thank you for your positive review and we are so glad to hear you are happy with the socks & delivery. We do hope the young receiver loves the socks too. Kind regards, from the Gentle Grip team :-)

Saanut 2/5 tähteä

Poor quality Bamboo socks

Bamboo socks, look good, comfortable, low ankle compression and they don’t fall down BUT the material is thin and they wear very badly. Developed holes in toe soon after purchase, then heel and sole. Can get better quality for less at Matalan, George or M&S.

29. toukokuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear John, we are sorry to read this is your experience, we rarely receive such feedback. Many positive reviews for each individual product can be seen on our website here: https://gentlegrip.co.uk/collections/mens-bamboo-socks
You are welcome to return the socks free-postage to our customer service team for replacements or a full refund. Here is link how to do: https://gentlegrip.co.uk/policies/refund-policy
Kind regards, Gentle Grip team.

Saanut 5/5 tähteä

Gill Boulterprovided me with excellent…

Gill Boulterprovided me with excellent customer service when I reported that one pair of socks in a pack of three was a smaller size then requested. After sending a photo I today received a replacement pack of socks. I am very impressed with Gills efficient, professional and prompt service. She should be commended.

15. toukokuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Thank you @Julian Masters for your positive review and we are glad to hear you are pleased with our customer service :-) Kind regards, the Gentle Grip team.

Saanut 1/5 tähteä

These socks are junk holes on some of…

These socks are junk holes on some of them when removing tag. Horrible grip on them aswell loose. They are made of rubbish material. Bought for autistic child not suitable at all, making money from rubbish from people with medical conditions ... they were purchased from gentlegrip.co.uk which shows David James on my PayPal so they are genuine...I don't want a refund thanks

25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Ian Mellor, we are sorry to read this review. All packaging states remove barb with scissors which will prevent ripping a hole in the socks. Please contact our customer service team: customerservices@gentlegrip.co.uk so we can check these are genuine SOCKSHOP Gentle Grip socks, investigate and offer you replacements or a refund. Our team can also make suggestions for which socks might suit an autistic child better, for example our sensitive feet socks: https://gentlegrip.co.uk/collections/the-upside-down-inside-out-sock-for-sensitive-feet Kind regards, Gentle Grip team.

Saanut 2/5 tähteä

Just tried socks so far had to throw 2…

Just tried socks so far had to throw 2 pairs out because they developed holes on first day of wearing obviously poor quality

11. toukokuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Dr Gerry Bellman, we are sorry to hear this. Please contact our customer service team: customerservices@gentlegrip.co.uk so we can check these are genuine SOCKSHOP Gentle Grip socks, investigate and offer you replacements or a refund. Kind regards, Gentle Grip team.

Saanut 5/5 tähteä

My order was dispatched very quickly &…

My order was dispatched very quickly & a small problem was rectified very swiftly & professionally.
The socks themselves are very comfortable. I wouldn’t wear anything else. Thankyou for your service.

12. toukokuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Thank you @Melanie Manning for your positive review. We are glad you felt happy with our customer service response and even further glad to hear you wouldn't wear anything else :-) Kind regards Gentle Grip team.

Saanut 1/5 tähteä

QUALITY DECLINE

So.. the same socks I purchased a couple years ago are now 50% thinner like wearing tights and very uncomfortable. I'm sure this shop will not last long anymore the pennies they're saving on the materials won't add up to the customer loss I'm sure of it they've lost me as a customer unless they rectify this issue and make them as they were previously

I'm not after a refund as the order was ages ago I've only just tried these pairs on that I purchased ages ago as I was still using my old pairs. I'm disgusted by this company i believe we all would rather pay extra for a quality sock than have tbe quality decline so bad it's un wearable. Plenty of cheap socks online with a soft top this company used to be the Go to but now its trash.

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Simon AI, we only have one record of a purchase from you dated August 2024. Our customer service dept have offered you a full refund on this order, once you have returned the socks which is free of charge using our online returns process, here is a convenient link: https://gentlegrip.co.uk/pages/returns-form Kind regards, Gentle Grip team.

Saanut 5/5 tähteä

Excellent customer service!

I have just purchased compression socks from this company and unfortunately they were too tight! However really, really impressed by customer service! Was able to return
immediately and they enabled a Post Office label for that purpose. Hopefully my refund will be handled as efficiently. Will return to Trust Pilot to comment?

24. huhtikuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Kathleen, thank you so much for your positive review. We are sorry our compression socks felt a bit tight for you on this occasion, though please be assured all our compression socks conform to British Standard. But we are happy at least you were satisfied with our customer service :-) Our team are waiting for your parcel to process. Kind regards, Gentle Grip team.

Saanut 4/5 tähteä

Oedema extra-wide socks

Purchased two pairs oedema extra-wide socks (UK size 12-14). Although I thought I was expecting knee-high socks (which they don't make), they arrived as half-crew. Nevertheless, they stayed up which was what I needed!

The socks are beautifully comfortable to the touch and to wear. However, although my feet are now size 12, the toes are extremely sensitive and I like to have some sock in front of them, instead of stretching across the toes. Sadly, these socks do just that which I find most uncomfortable. I found, for my feet, the socks could have been longer in the foot. The socks purchased were 12-14, so had I size 13 or 14 feet, I would have needed to shorten my toes! Sadly, I had to return them.
Excellent customer service, free returns (although socks not cheap), and order arrived quickly. Given the socks' very comfortable feel (apart from over my toes), I would rate them as being 4½ stars out of 5.

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Gentle Grip-logo

Vastaus yritykseltä Gentle Grip

Dear Christopher, thank you for your positive review even though our IOMI FootNurse Oedema socks were not quite right for you. We are glad to hear you were happy with our customer services team and response :-) For sensitive feet we could recommend our "Upside Down, Inside Out" socks, these have good stretch and a unique toe function which puts the fine seam underneath the toes, unlike almost all socks which put the seam at the top. Here is a link: https://gentlegrip.co.uk/collections/the-upside-down-inside-out-sock-for-sensitive-feet Kind regards, Gentle Grip team.

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