AFTER PURCHASING A 3LITRE DEEP FAT FRYER 3 MOTHS AGO FROM AMAZON THE FOLDING HANDLE FELL OFF. TRY AS I MAY EVEN FROM GEEPAS DIRECT, I CANT FIND A REPLACEMENT BASKET. I NOW HAVE TO PURCHASE A WHOLE N... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Bought 4 slice long toaster & it's the best move I made. It's beautifully classical looking. Touch screen for toast perfection! I just cannot fault this toaster. Given me perfect results every time. I... Näytä lisää
Yritys on vastannut
I recently purchased a battery light from Geepas and I’m quite happy with it. The build quality feels solid and it gives a good amount of brightness for everyday use. The battery life is decent a... Näytä lisää
Yritys on vastannut
The delivery was fast but…on using it on silk, wool and cotton the static electricity made it drag and the fabric to constantly stick to the iron. I should have checked the weight as I find it heavy... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Yhteystiedot
Yhdistynyt kuningaskunta
- geepas.co.uk
4,0
Hyvä
3 t. arvostelua
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good delivery service loooks very well…
Good delivery service loooks very well made ans smart in my kitchen.
6. toukokuuta 2026
I have had a very prompt response from…
I have had a very prompt response from customer service and had a telephone conversation with the manager who walked me through the instructions regarding the lock system. Thank you for your patience and clear instructions
The product is working well and happy with the function and customer service offered .
13. toukokuuta 2026
Oma-aloitteinen arvostelu
Product and price seems very good
Product and price seems very good . By delivery was expected next day but arrived after 4th day of purchase this is only disappointment.
3. toukokuuta 2026
Just be prepared to be disappointed
1. They did not inform me when the item was dispatched as they claim they would . 2. No delivery instruction facility available to guide the delivery guy to safe and secure place.
3. Item faulty and dead as a dodo.
4. There is no phone number yo contact them do emailed their support team and no response from them so far .
5. I will just on fee postage for the item to be sent back to them.
6. Customer service is not up to scratch.
7. toukokuuta 2026
So far I have been very happy with…
So far I have been very happy with Geepas. Great little machine which cooks really quickly. I did have a problem but they have sorted me out with a new machine, which I wasn't expecting as I have had it a while.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
I love to use geepas
I love to use geepas, I gad a bit of problem with grinder lid, it took time to get replacement. But now am happy I have received the lid. Am using normal now. Thump up thank you geepas
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
My order has not arrived and I have not…
My order has not arrived and I have not had a reply to my message 2 days ago
3. toukokuuta 2026
To be honest he struggled to find my…
To be honest he struggled to find my property, but he did and it was in the timeslot given
7. toukokuuta 2026
Delivery experience I was quite disappointed with the…
I was quite disappointed with the delivery as geepas promised next day delivery but unfortunately I received my order after four days.
3. toukokuuta 2026
Vastaus yritykseltä Geepas UK
Dear Aprajita,
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this situation must be. Please accept our sincere apologies for the inconvenience caused.
Kindly note that we do not operate our own in-house delivery service and instead rely on third-party courier partners for all shipments. While we ensure that orders are processed and dispatched promptly from our end, the final delivery timelines are managed by the courier service, and unfortunately, we have no direct control over their operational delays.
Upon reviewing the matter, we can confirm that one of our support agents has already contacted you regarding this issue and we are happy to review the matter for you.
We appreciate your patience and look forward to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
Static issues
The delivery was fast but…on using it on silk, wool and cotton the static electricity made it drag and the fabric to constantly stick to the iron.
I should have checked the weight as I find it heavy.
The cord is also a little on the short side, definitely shorter than my old Morphy Richard’s one.
6. toukokuuta 2026
Vastaus yritykseltä Geepas UK
Dear Mohammed Azim,
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our service. Providing the best possible experience for our customers is always one of our top priorities.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
Have not recived my order
1. toukokuuta 2026
I ordered fan but when I get it it was…
I ordered fan but when I get it it was broken. This is 2nd time I bought fan from them and each time broken fan come to me. Very dissipating.
4. toukokuuta 2026
Vastaus yritykseltä Geepas UK
Dear Humayra,
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this situation must be. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already contacted you regarding this issue and is currently awaiting your response. We kindly request you to reply to our email so that we can investigate this further and resolve the matter for you without any further delay.
We appreciate your patience and look forward to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
I ordered an Air fryer on the 5th May…
I ordered an Air fryer on the 5th May for next day delivery it's now the 10th and no sign of the item 😡😡😡
5. toukokuuta 2026
Vastaus yritykseltä Geepas UK
Dear Kevin,
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this situation must be. Please accept our sincere apologies for the inconvenience caused.
Upon reviewing the matter, we can confirm that one of our support agents has already contacted you regarding this issue and is currently awaiting your response. We kindly request you to reply to our email so that we can investigate this further and resolve the matter for you without any further delay.
We appreciate your patience and look forward to assisting you towards a suitable resolution.
Kind regards,
Customer Services
Western International Group (UK)
GOOD QUALITY AND FAIR PRICES
we now have two Geepass items a coffee maker and a air fryer and I have to say how impressed we our with both items and are now thinking of buying a spot cleaner the quality of both items is very good and they both do an excellent job. hence we are looking to buy again from Geepass. GOOD QUALITY AND FAIR PRICES>
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Geepas UK
Dear N Churchill,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you are pleased with both your Geepas coffee maker and air fryer, and that you are satisfied with the quality, performance, and value of our products. It is especially encouraging to know that your experience has given you the confidence to consider purchasing another Geepas product.
Your kind comments regarding our product quality and fair pricing are greatly appreciated and will be shared with our team.
Thank you once again for your continued support. We look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
AFTER PURCHASING A 3LITRE DEEP FAT …
AFTER PURCHASING A 3LITRE DEEP FAT FRYER 3 MOTHS AGO FROM AMAZON THE FOLDING HANDLE FELL OFF.
TRY AS I MAY EVEN FROM GEEPAS DIRECT, I CANT FIND A REPLACEMENT BASKET. I NOW HAVE TO PURCHASE A WHOLE NEW FRYER. GEEPAS SHOULD HAV SPARES FOR ALL OF THEIR. THE FRIER ITSELF WAS GOOD ITS A SHAME THAT I EVEN HAVE TO WRITE THIS REVIEW. IN FUTURE I WILL NOT PURCHASE FROM ANY ITEM THAT DOES NOT SUPPLY REPLACEMENTS.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Worst customer experience
I bought a Geepas mixer grinder and within just a few uses the jar developed a crack. I raised a complaint immediately and was initially assured that the jar would be replaced under warranty. Then suddenly I was told it “may not” be covered. After pushing back, they again confirmed it would be replaced.
Three months later, I’m still being told the same excuse: “the jar is not available.” Meanwhile, the appliance is completely useless without it.
This back-and-forth, broken promises, and total lack of accountability is honestly shocking. I’ve never experienced such poor, inconsistent, and unprofessional customer service with any other brand. This was my first time buying a Geepas product, and thanks to this experience, it will absolutely be my last.
If this is how they treat customers over a simple warranty replacement, I dread to think how they handle anything more serious. Avoid this brand they’ve made it very clear they don’t stand behind their products.
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Bought two water boiling urns and sadly…
Bought two water boiling urns and sadly both have malfunctioned within 3 months. Company haven’t bothered to respond to my email and no phone number is listed.
8. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Geepas UK
Dear Solomon Da Costa,
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating this must be. Please accept our sincere apologies for the inconvenience caused.
Unfortunately, we were unable to locate any order details based on the information available. To assist you promptly and resolve this matter without delay, we kindly request you to contact our Customer Service team directly with your purchase details.
Once we receive the necessary information, we will investigate this on priority and work towards a suitable resolution for you.
Kind regards,
Customer Services
Western International Group (UK)
An excellent product you don’t realise…
An excellent product you don’t realise until you start using the food processor how efficient and sturdy it is.
9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Geepas UK
Dear Satwant Singh,
Thank you for your wonderful feedback.
We’re delighted to hear that you are so pleased with your purchase and that the quality, efficiency, and sturdiness of the product exceeded your expectations once you started using it. Providing reliable and practical products for our customers is always our goal.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Customer Services
Western International Group (UK)
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