Geartrade.com Arvostelua 

My first order with Geartrade was back in 2020, but they have now lost my business. As a discounted gear retailer (which is what they really are), their prices and selection are marginally ok, but marketing themselves as a sustainable alternative is dishonest and disgraceful. Take your business elsewhere unless you really don't care about being lied to.

Be aware. They are scammers camouflaged in "rules and regulations. You can never return merchandise you buy from them. They require strongly compelling explanation as to why you wish to return their merchandise. Then they would answer that your explanation for returning their merchandise is not good enough. They are outright scammers!

I recently purchased a pair of Skora Joggers on Geartrade.com and I couldn't be happier with my purchase. I’ve read some pretty bad reviews, but my experience as a buyer was EXCELLENT! The joggers arrived quickly and in excellent NEW condition, just as described by the seller. The Skora Joggers are incredibly comfortable and are excellent for running or walking. The minimalist design is stylish and versatile, making them perfect for both athletic activities and everyday wear. I am extremely satisfied with my purchase and would highly recommend Geartrade.com to anyone looking for quality outdoor gear at a great price. Thank you for a wonderful shopping experience!

I've placed 4 orders with GearTrade over past few months. Ordering was easy and affordable way to gear up as I get back into hiking, backpacking and camping My orders arrived quickly and everything was as described. Plus I like lowering my carbon footprint by being part of the circular economy.

I had a great experience with them, Quick shipping great customer service. I had a issue that was resold reasonably and quick.

I got a great deal on MTB lights. However, when selling my MTB helmet and pads, the high commission structure basically nets you practically nothing. I was better off donating my items instead.

This company used to be a fair option for selling used gear to interested parties at a price determined by the seller, and the seller was responsible for shipping the items directly to the buyer. They have removed this option, and now require you to ship your items to GearTrade and they will decide how much to list them for (which you can edit later, if you want) but they now take a 55% commission.

If you can get past all of that and opt to ship your items to them, they provide you a FedEx label for shipping. So, I packed up nearly $800 worth of items and sent it off. After not hearing anything for 10 days, I emailed to ask if they had received the package. I was informed that while the package "shows as being delivered to our address, ...the person who signed for it does not work here. All of our PO shipping labels are insured for $100, so that is the amount we can offer as reimbursement if this package was incorrectly delivered. I will initiate a search with FedEx and let you know the resolution."

This is a complete ripoff. There is no way of knowing if they are lying, and actually received my items (which FedEx says they did receive) and are now going to sell them for profit or if someone in their warehouse is stealing customer shipments or what happened. All I know is they have ripped me off and now I'm completely screwed and have no way to recoup my loss.

DO NOT DO BUSINESS WITH THIS COMPANY. It's a scam and they will rip you off.

This business needs to be shut down. Please do not do business with them. They will be under investigation soon

Purchased an Airzound bike horn. I can get a new one for 45 dollars from Amazon with no additional shipping. This was on for $20 and change. When I put it in the cart it was 21 and change; they had automatically added shipping insurance. By the time it was all said and done it was 32 and change. It arrived without the clamp to attach the horn to the bike making it unusable. I of course am returning the unusable bike horn. They are charging me 9 dollars for return shipping for the defective item so I am getting a refund of $11 and change, they aren't even refunding the tax I paid. After looking up the actual cost of shipping, it is also clear they are making a couple bucks each way on shipping. So I'm learning a $20 lesson. I should have checked the reviews. Some people get what they pay for apparently, but my experience is clearly not an anomaly.

I listed a backpack with Geartrade. Their website said that they take a 15% commission on the sale. However, they took 55% of the sale price! When contacted, they said that the 15% commission is for another "peer to peer" transaction and web site, that they had discontinued.

Their business practices and terms and conditions are deceiving. It's too bad since I thought I had a good source for buying/selling my gear.

There are better options with more honesty and transparency.

Its a rip off. I sent in over $4000 worth of clothing and gear and I got $76 for everything. They took months to list the stuff and then they donated the rest of the stuff that didnt sell. They need to be shut down, its a total scam.

I purchased an expensive tent from gear trade, advertised as a top-end model from Big Agnes. However, soon after I made the purchase, I noticed that some of the pictures didn't line up with listed tent. Sure enough, once the tent arrived it was a much older and lower-end model which I never would have bought. To their credit, Geartrade immediately offered to take the tent back for a full refund. Normally I would assume this is an honest mistake, but this tent has the exact model name written in large letters on the side. Of course, this portion of the tent wasn’t shown in any of the pictures they provided. It’s hard for me to think this wasn’t somewhat intentional, and at the very least Geartrade is not inspecting its items as thoroughly as they claim.

So, I sent the product back. It has now been a week since it arrived back at Geartrade, and I have not received a refund or any communication. They may have a return backlog, but a full week is a bit much! At least they should tell their customers when to expect a refund, leaving me in the dark like this makes me think I’ve been scammed. If a refund is not issued within two weeks of them recieving my return, I will take the matter up with my bank.

So in summary: I ordered an egregiously misrepresented item on Geartrade for a premium price, and when I realized what had happened gear trade agreed to take it back for a full refund. I sent it back and it arrived at their warehouse a full week ago, and I haven’t received a refund. I’m beginning to wonder if I’ve been scammed.

What I wish Geartrade would do: Properly inspect their items, communicate with their customers about returns, and make at attempt to organize their business.

UPDATED: I just received a refund and they listed the item again, with the exact same incorrect listing. It is now clear to me that this company is attempting to scam customers who don't know that the tent is misrepresented. I highly caution against dealing with geartrade.

The service is amazing, and you get gear that is only available at limited quantity in the United States at times! The quality of service is just as good as Amazon, and Amazon is A-plus! I have told all my friends about Geartrade, more fun that REI!

I've never sold anything here but Geartrade is great for buying from. But oh my god they just ****ed up the site so bad. There wasn't even anything wrong with it. Now it's borderline unusable.

Terrible experience. Took them 6 weeks to receive and load my items on their site, then they take over 50% of whatever you're trying to sell your items for. Would not recommend. -5 out of 5 Stars.

Parasites.

Come on guys, you know what you are doing is wrong.

I think buying gear is pretty safe but you are better off donating your old gear to a good cause then let these guys make a fortune off of it.

Gear trade is a big rip off. They take forever to list your gear. I mean weeks possibly months after you've sent it. Their communication is poor. They sell brand-new unused gear at full price to other people and then they give you 50% or less! Honestly you have a better shot at selling it yourself online on some other platform that doesn't take half of the proceeds. I don't think I'd buy from here knowing that they rip people off this much.

I was mostly satisfied with the clothes I got. I just don't understand why they let people resell clothes with HOLES in it.

I'm only giving one star because there isn't an option for negative stars. This company is a parasite and I will never use there service, buy from them, or support there business in anyway. Any company that would take over 50% of your sell is pathetic. Along with other reviews the way they mislead you with pricing is horrific and a disgrace. Basically all I can say is please never use this company and I can only hope anyone involved rots in hell and has a slow and torturing demise. Again with all due respect F&C$ these scumbags!

Geartrade has a very vague Pricing Policy that allows them to change your agreed-upon price whenever they want, without notice.
I initially agreed to sell a pair of $250 bike shoes on their site for $125. After just over 6 months, they sold the shoes for $37 which netted me just $9.79. At no time did they notify me of any price change.
When I reached out to them they said that, "After the initial 30 days of a Consignment item being listed, the price is reduced on a weekly basis to maintain pace with the depreciation of the item."
Nowhere is their Pricing Policy does it state such practice. What it does say is, "Geartrade may decrease the price based on market conditions, demand, and seasonality."
Although this broad statement questionably covers the aforementioned practice, this is completely misleading. No way would I have agreed to terms that depreciated my shoes by ~14% a month after listing for just 30 days. If this is standard practice for all gear consigned to their site, they should state so clearly.
I am very unsatisfied with my experience and although I love recycling gear back into the stream, I assure you that I definitely will never do so with Geartrade again.