NCRSSFTY Arvostelua 

I was initially really excited to order from this company and impressed by their clean/clear website and the fact they offered furniture in non-standard sizes, which was perfect for me as i needed a specific size of drawers to fit in my bedroom. This review is based on the Gabriel Chest of 8 Drawers - Matt White - £140.

The quality of the wood itself is ok, quite fragile so just need to be careful when building as it is prone to splitting or chipping easily if you go wrong with nails or screws or knock it! The instructions are not very good either as the parts are not numbered so it's guess work to ensure you have the right pieces at the right stages. Also received extra screws/fittings that were not on the instructions so no idea what they were for!

I am experienced in building flat pack furniture and this was the first item i've ever brought something that did not fit together as per the instructions. In my opinion the parts supplied were not adequate for the item itself and it was faulty product - e.g. certain screws were not long enough to fit into pieces of the unit that were meant to be the ones to securely hold it together - they were just too short and some pieces that were meant to be 'tight' would simply just rotate around and therefore making the whole unit unstable and created gaps.

I raised my issues with Furnica and they did respond but were not very understanding, helpful or wanting to take accountability for their product. I was passed around 3 different people and they were simply repeating to me what the instructions were saying or sending me videos of how to fit it together but were not really listening or understanding that the item/parts provided were not matching the instructions - I done everything they said and sent videos/pics to show how the items were not 'working together' but still they refused to accept the issue was with their product. In the end they literally said 'well dozens of others have managed to fit it together as instructed' - indicating the issue was with me! I've built MANY items for myself and family and friends over the years and NEVER have had any issues like this.

I believe it was a faulty product (it happens!) and they could've just simply replaced it especially for the price but they didn't seem to care. When i said i wanted to return it for a refund as it is faulty they advised i would only get a partial refund and that would be dependent on their assessment of the parts that can be re-sold as I had started to assemble the unit. My point to them is how are you meant to know if a product is faulty without trying to assemble it!! Just looking at it doesn't show it is won't fit together.

On a positive note - thank God for Gorilla Glue and my perseverance to not let it be a complete waste of money!

My personal experience meant I wouldn't recommend this company to anyone and would just say purchase at your own risk and don't be fooled by the professional looking website. I usually always purchase my flat pack furniture from Ikea and will be sticking with them going forward - the wood is also much better from here. It was not worth the stress, hassle or inconvenience buying from Furnica and whilst i've got the unit standing and together, it is not stable and I will likely be replacing it next year - lesson learned the hard way!

This was the only place I could find the size and cost for what I wanted so would have been 5*. However, did not find the instructions super clear. One part was missing and an incorrect box delivered. But this was quickly resolved from excellent customer service by Philip. Fast response and the re delivery the next day without any fault.

Awful products, cheaply made, most pieces cut wrong, so I couldn't assemble, even worse customer service, they outright ignore you for weeks, biggest mistake of my life spending so much money on these, they went out with the rubbish a few weeks later, I was devastated. Your hard earned money would be much better spent elsewhere, anywhere else but with this company.

Order promptly dispatched, received within 2 days. Good quality soft close drawer runners for the price. Will definitely be using this company again. MW.

Purchased some new drawer runners which arrived remarkably quickly and are much better quality than the ones that we removed from a branded piece of furniture. Would highly recommend.

Good quality product delivered next day.
I will definitely use again for my next purchase.

Excellent service throughout item arrive extremely fast,good quality great price

Easy online ordering. Fast delivery. Excellent service and would definitely recommend this cy

If I could give 0 stars I would - possibly the worst quality set of drawers I’ve ever received - they only shipped half of my order and didn’t ship the other half. The drawers are the most poor quality you could imagine - they’re unsturdy, they don’t line up anywhere, they’re wonky, the fixings don’t hold anything together properly and don’t line up with anything. They came chipped and bashed. I’ve emailed them but looking at the reviews I’m doubting I’ll get a suitable response. I’m going to create a charge back with my bank if they are unable to resolve this. AVOID - DO NOT BUY FROM HERE !!!

I had an issue with a chest of drawers ordered and had to pay someone to fix it as needed it straight away so didn't want to return it and wait for new one.
Customer services was excellent and extremely speedy in getting back to me, resulting in a refund for work paid out for within 7 days from first message.
Thank you Kamil Siedzielnik for your very prompt service.

I used Furnica to buy a single breakfast bar leg. I hadn’t wanted to fit one during my project but ended up needing the support. I researched numerous companies and legs and wasn’t expecting any to compliment my new kitchen. The Furnica website was noticeably well laid out and easy to navigate, and the price was almost too good to be true. The leg that I needed was significantly cheaper than several other sites I had looked at.
Buying it was a no brainer - the price was excellent, and they had the colour and style that would best suit the room.
Delivery was fast, with updates on progress, and it arrived extremely well packaged. The metal breakfast bar leg was much better quality than I was expecting, and the black metal leg compliments the room rather than looking out of place. Really solid and well made, fitting was an absolute doddle, and I really couldn’t be happier with the product. Really glad Google found this website for me, and I will definitely use again - fully recommend Furnica for products and prices.

I have used Furnica in the past and more recently. The products (gas struts) purchased have been good quality, keenly priced and with a prompt delivery. I have also recommended Furnica to colleagues who have gone out of their way to let me know good the service was.

Straightforward ordering, good price and quick delivery.

What a great website! Loads of practical things to make life easier and at amazing prices. My telescopic wardrobe hangers arrived in 2 days and were installed the next day. Really good quality and they handle a heavy load. I will definitely be visiting this site again soon.

Delivered on time excellent product thanks

I bought some cam dowels, inserts and cam locks to run a project. I had purchased with a reasonable time to be able to receive before easter holidays so i could run my project during the holidays. Well, it turns out the delivery arrived in the friday from the holiday and some of the items came wrong. I trid to contact them but due to holiday they were off so this ruined my plans for the holiday and the week after i made contact via email to request a replacement, after some emails going back and forth they prepared some replacement piece to send to me. I emphasized to them to be aware of not only the length came wrong, also the type of thread and they should take this into consideration when sending the new ones. They seemed to ignored what i said or even check my original order to provide the right piece as I received the replacement pieces and while this time it came with the right length, it came AGAIN with the wrong thread type making impossible to run my project.
The lack of attention to detail of a simple thing is unbelievable, so i make contact with them again to request again for a replacement and they simply replied saying they would not fulfil my purchase therefore they would refund me the amount.
So now i will have to look for another place to buy the item and again postpone my project due to the lack of attention and commitment from this company.
I will never use the services of them again, and strongly advise to everyone to beawre when buying from them as you can expect things come wrong

Amazon Service. This company really knows how to treat their loyal customers:)

Great. Got exactly the product i needed. Couldn’t find it anywhere else

Great service, great customer support, great products- nothing to complain 👍

Ordered some hinges from Furnica. They arrived very quick, and work just as expected. Best of all they were very very Inexpensive.