Armstrongs Independent Funeral Service Arvostelua 123

TrustScore 5/5 tähteä

4,9

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Saanut 5/5 tähteä

Armstrongs were fantastic from the first phone call to the beautiful photos of Mum's flowers and a tree dedication after the funeral. Nothing was too much trouble and everything was dealt with profes... Näytä lisää

Saanut 5/5 tähteä

Excellent service from start to finish. The Armstrongs team were caring, compassionate, and extremely helpful throughout the entire process. They guided us with kindness and professionalism during a v... Näytä lisää

Saanut 5/5 tähteä

Armstrongs were amazing from start to finish. Louise was with us from collecting my Dad from his home, to arranging collection of his ashes. Always with a big hug and such genuine compassion and car... Näytä lisää

Saanut 5/5 tähteä

When we were at our lowest, the team at Armstrongs gently guided us through what needed to be done. They were polite and considerate and fielded all questions with patience. On the day of my mother's... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Hautausurakoitsija
  2. Hautaustoimisto
  3. Hautausvakuutus

Yrityksen kirjoittama

Providing a truly caring and personal service 24 hours a day, everyday An independent family funeral director in Bury St Edmunds Suffolk, we have learned that taking the time to listen is important. We offer an extremely personal service with care, compassion, choice and attention to detail at every step. Because we are an independent company, we don’t have quotas to fill or targets to meet. Nothing is more important than giving you good, honest advice and all the time you need to make decisions about the funeral service you would like.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

123 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Saanut 5/5 tähteä

Armstrongs were brilliant

Armstrongs handled the funeral arrangements of my brother brilliantly.
From the very start, when we first visited them on the day of his death, to the day of his funeral itself, they were kind, supportive, helpful, calm, reassuring and utterly professional.
In addition to ensuring that everything went completely smoothly, the extra little touches (finding an appropriate photo for his order of service; checking and rechecking all the documentation; providing flower seeds for all the guests at the funeral) meant a great deal to us.
I can completely understand why they have such an outstanding reputation and why they were recommended to us so warmly.
We will never forget their excellent service and their many additional acts of kindness.

4. marraskuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi Paul.

Thank you so much for your kind words. It was a real privilege to help you and your family through such a difficult time. We’re so pleased that the little touches brought some comfort, and we’ll make sure your lovely comments are shared with the whole team.

We are here if you need anything else.

Regards,

Nick Armstrong

Saanut 5/5 tähteä

A most caring and professional service

We chose Armstrongs to be funeral directors for our Dad as we had heard that they had a good reputation. We were pleased to be able to have a preliminary chat with Fiona whilst Dad was receiving palliative care at home, and this made everything easier when he passed.
Darren and James were extremely respectful and caring when they came to take Dad to their funeral home. We were pleased to be asked if we would like to be present in the room while they prepared him to leave his house.
Fiona was very caring, understanding and professional when the family met her at Armstrongs to discuss arrangements, and she guided us through the range of options available.
We were very grateful to be able to spend an hour with Dad in the chapel of rest before the day of the funeral. We said our goodbyes and remembered special times in the peaceful, unhurried and private surroundings. This greatly helped us on the day of Dad's funeral when time to say goodbye was limited.
At the Crematorium Louise and her team performed their duties with dignity and professionalism in a very caring and attentive way. We were reassured they were on hand the whole time to assist the family when needed.
Throughout our dealings with Armstrongs, Claire has been our first point of contact and she has always been kind, considerate and helpful to us.
In a changing world where everything now seems to be more difficult and organisations harder to deal with, Armstrongs provided a most caring and professional service keeping the whole process easy and without complications. We would not hesitate to recommend them.

6. elokuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi Nick,

Your lovely message has been shared with Fiona, Darren, James, Louise, Claire and the wider Armstrongs team — they’ll be so pleased to know they made a difference. We understand how important every detail is when saying goodbye to someone special, and we’re truly honoured to have been there to support you and your family through it all. We are here if you need anything at all. Regards, Nick Armstrong

Saanut 5/5 tähteä

Philip Reed

From the moment we contacted Oliver and the team we were immediately impressed with there Service. We found them to be polite professional caring and respectful. Making the arrangements we were always put at our ease and never pressured to make a snap decision. All of our requests were no problem for Oliver and the team. Everything possible was done to support our family during this difficult time.
We cannot thank the team at Armstrong enough for their respect service we appreciate that thank you.
Family and friends of the family

28. elokuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi Guy,
Thank you so much for your kind words. Oliver and the whole team will be touched to know that their care and professionalism made such a difference to you and your family. It was our privilege to support you through such a difficult time.
Regards,
Nick Armstrong

Saanut 5/5 tähteä

A highly professional and caring local Undertakers

A highly professional and caring family owned funeral service who excelled at every touch point from mum's death through to her funeral and cremation. Our funeral director, Louise Haynes ,was so caring and so hardworking, she took so much of the distress from us. Thank you and can highly recommend Armstrongs to any family suffering the same sad loss as our family did.

8. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We would like to extend our thanks to Armstrongs

We would like to extend our appreciation for the excellent Services of Oliver and all the Team at Armstrongs, at such a very difficult time they guided us through the funeral for our mum with a considerate and calm professional approach, providing all the help we needed. They were recommended to ourselves by friends which we can certainly endorse. Many thanks June's Family

17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Service

Can't thank Armstrong's enough.
We did not know where to start when Mum died and their help was invaluable.
Fiona was calm and patient and talked us through everything we needed to do and took control of all the aspects that they could do and carried them out flawlessly.
With a big family to co-ordinate for dates and arrangements needed for two churches as well as the burial it was not straightforward to arrange. However, their good relations with local clergy and extensive local knowledge, meant that all was arranged and carried out smoothly with no stress for ourselves.
On the day, Nick was calm and very supportive and it really helped to know that it was all in his hands. We felt totally confident that it would be handled smoothly, and it was.
I would thoroughly recommend them.
Thank you.

14. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Compassionate, Understanding & Caring

We recently met Oliver from Armstrong Funeral Services to organise our mums funeral service at Risby crematorium.

For most people choosing a Funeral Directors would be the first time in doing so, and for us this was the case.

We looked through the internet results as I’m sure most people will do and we also had a few people who suggested Armstrongs and so we made our decision, this was without a doubt the best decision we could have made.

From the first moment of meeting Oliver we knew we were in safe and compassionate hands.

We had no ideas of what happens, when, who or anything, Oliver took charge in the most compassionate and respectful manner and organised everything from making sure a photo display was taken to the wake to a teddy bear display in the crematorium.

Losing a loved one is an emotional difficult time for any family and having the right people around you during this time to help, guide and support in the planning and organisation of a funeral is essential, but it’s having the right people to do this that treats everyone with the greatest respect and compassion that is so important, and Oliver is this person.

If you are reading this you may have had a recent loss of a loved one, I can wholeheartedly support your decision into speaking and meeting Oliver in Armstrongs, you will know as soon as you meet him you’ve made the right decision.

I would also like to mention the Pallbearers we met who were lovely, again it’s a credit to Armstrongs.

Thank you Oliver for everything. Craig, Ian, Amanda & Frank

30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing Service

Armstrongs were absolutely amazing. Nothing was too much trouble and the team are so professional. I have used their services before so knew exactly what to expect and I wasn't disappointed. Nick and his team made everything so easy. Fiona was so patient with me during the arrangements and on the day Oliver and his team were brilliant. I would definitely recommend Armstrongs and if you want something different ask them about Penelope their VW Hearse.

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi Jan,Thank you so much for your kind words and for placing your trust in us once again. We're so pleased we could support you and help make everything run smoothly. Fiona, Oliver and the whole team – including Penelope! – will be thrilled to read your lovely comments. You did David proud, it was a lovely send off.

Regards,

Nick

Saanut 5/5 tähteä

Thank you Armstrongs

The Armstrongs team were friendly, helpful, caring and professional. Every little detail was attended to to ensure sure everything went smoothly for the service at the crematorium and made sure a sad day was a beautiful one.

17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi,
Thank you for taking the time to leave such a kind review. It means so much to know that our team’s care and attention helped create a smooth and meaningful service.

Warmest wishes,
Nick and all the team at Armstrongs

Saanut 5/5 tähteä

The best funeral directors in Bury!

I used Armstrongs to organise a recent service for a relative and would highly recommend them as nothing was too much trouble.

At the first appointment we met with Fiona who went through everything that we needed to think about and do. She was friendly and professional and gave us all the time we needed to make the necessary decisions.

She took care of everything - from the coffin & transport to liasing with the church & crematorium, ordering flowers, printing the order of service, booking the church organist etc.

At the service, there were more Armstrong staff on hand to make sure everything went smoothly.

30. toukokuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi there,
Thank you so much for such a kind and thoughtful review. We’re truly honoured by your words – to be called the best funeral directors in Bury means a great deal to all of us.

We’re so pleased Fiona was able to guide you with compassion and care, and that everything came together just as you hoped. It’s always our aim to ease the burden during such a difficult time, and we’re glad the whole team could help support you throughout.

Thank you again for your heartfelt recommendation – it really does mean the world to us.

Warm regards,
Nick & all of us at Armstrongs

Saanut 5/5 tähteä

From start to finish EVERY member of…

From start to finish EVERY member of the Armstrongs team were incredible. In what is a very sad, stressful and difficult time they provided sincere and heartfelt support. My Uncle's funeral became something positive and a celebration of life and for that I cannot stress enough the power of empathy and kindness. Armstrongs are wonderful and I cannot recommend these kind people enough. Thank you x

27. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Perfect, thank you ❤️

After having used Armstrongs funeral directors for my father‘s funeral three years ago we were very impressed.
Sadly, my husband passed away last month and I decided to use them again.

After the phone call to Armstrongs to inform them of my loss, I had 2 very lovely Gentleman come to collect my husband from our home.
They were absolutely lovely, very caring and respectful to my late husband and me.

Once I arranged an appointment to sort the funeral arrangements I had a lovely gentleman named Lewis. He was fantastic very patient, informative, friendly and it was a relief to have the help from Lewis.

The whole experience with Armstrongs was very very positive and nothing was to much trouble.

Thank you for helping make my husbands funeral perfect, just as he would have wanted.
I feel very grateful that he would have been proud of his last day.
Thank you ❤️

2. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional care and consideration to every detail.

Armstrong’s have been absolutely wonderful throughout the processes of organising my late parents funerals who passed just two years apart. They were considerate to every detail and ensured I had nothing to worry about at this difficult time. I felt that my parents had the most professional care and knew they well looked after. It was a seamless experience with no stresses at all. I’m very grateful to all of the team.

8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Comprehensive, competent and sensitive service

Dear Lewis,

Mum and I just wanted to drop you a line or two to say a very big thank you to you and your team for everything you did at Dad's funeral yesterday. The whole thing was completely seamless from start to finish. We really appreciated your helpful insights, kind words and thoughtfulness. It was never going to be an easy day for us but, between you and Rob, you certainly made it the best it could have been.

19. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First class family firm


Nick Armstrong & his team provide an absolutely first class service & I would recommend them unreservedly. From the moment my husband Ian was collected from the hospice I felt that he was in safe hands. Every member of staff was extremely kind, helpful, sensitive & compassionate from the word go, nothing was too much trouble.

Michelle went above & beyond in making sure that he had the send off he deserved,from finding the right plane for the front cover of the service sheet to knowing that Penelope was exactly the right transport for him. She made the whole process as stress free as possible by taking the time to really get to know both him & us.

Visits to see Ian in the chapel of rest were peaceful, dignified & respectful. I especially appreciated that he was able to keep his Christmas throw & cushion with him whilst he rested; the wooden hearts to write on are a lovely touch! A heartfelt thank you too to Claire, who always made us feel so welcome.

Nicks reassurance & support over dealing with a potentially disruptive family situation,together with Michelle’s guidance & understanding through the hardest thing I’ve ever had to deal with, resulted in a beautiful service & a real celebration of the man I love.

The seeds provided on the day & the tree planted locally in his memory (which I’d forgotten about until the certificate arrived!) are lovely touches!

A truly first class family service which looks after both you & your loved one as if you were one of their own. Thank you from the bottom of my heart.

27. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional Compassion and Support from Armstrong Independent Funeral Service

We cannot thank Armstrongs Independent Funeral Service enough for the compassionate and professional care they provided for the funeral arrangements for our father. Armstrong’s dealt with our mother’s funeral arrangements just seven months prior, so we knew they would handle everything with kindness and sensitivity, making an incredibly difficult time a little easier to bear. What we found impressive was their anticipation of our needs and going that extra mile for us. Their attention to detail and thoughtful support gave us peace of mind, and we are truly grateful for everything they did. We highly recommend their services to anyone in need of a caring and reliable funeral director.

10. helmikuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Thank you so much for your kind and heartfelt words. We are truly honoured to have supported your family through such a difficult time, both for your father’s service and your mother’s before that. Knowing that our care and attention to detail brought you even a little comfort means everything to us. Take care,

Nick Armstrong

Saanut 5/5 tähteä

5* service from start to finish.

We as a family have used Armstrongs numerous times before and cannot recommend them enough. So when we sadly needed to plan another funeral we knew who we would use.

The whole team have been helpful and respectful at every stage of the journey. From that first contact, right to the returning of Nanny’s Ashes.

The professionalism from each and every member of staff was above and beyond. Oliver was there to support us through the planning of the funeral and made the whole process as stress-free as possible. We had regular updates and were informed of each step as it happened.

The funeral itself was directed by Darren who made the service a memorable and seamless process. Pure professionalism from start to finish.
Oliver & Darren are an absolute credit to your company and we cannot thank them enough for the care and compassion they showed the whole family.
We will always recommend Armstrongs for taking such good care of our loved ones and giving them the send off they would have wished for. Thankyou.

5. helmikuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi Kelly,

Thank you so much for your kind words and for trusting us once again during such a difficult time. It truly means the world to us to know that Oliver, Darren, and the entire team were able to provide the care and support your family needed. We are honoured to have helped give your Nanny the send-off she deserved. Take Care,

Nick Armstrong

Saanut 5/5 tähteä

Excellent Service

We cannot thanks Armstrongs enough for guiding us through the arrangements for our dads funeral recently. From the initial meeting with Oliver through to the day itself was flourless. Oliver made us feel very relaxed and just talked us through all the information that was required. Armstrongs have a way in making it feel a very personal experience and not just a number. This is the second time we have used them and would not hesitate to recommend them to anyone,

3. tammikuuta 2025
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Thank you for your kind words, Mrs. Peverett. We are glad to hear that you had a good experience with Armstrongs during your dad's funeral arrangements. Both Oliver and the whole team strive to make each experience personal and meaningful. Thank you for choosing us for the second time and for recommending us to others. We appreciate your trust and support.

Saanut 5/5 tähteä

Compassionate and caring


We found Armstrong’s to be kind, compassionate and caring. From the moment we met them we knew that we were in safe hands. The arrangements for an out of county funeral for our dear Uncle were extremely well thought out and planned. The route was driven the day before to ensure that the day went smoothly. Lewis was wonderful with his planning and advice, nothing was too much trouble and no question too silly to be answered. On the day of the funeral Nick and the team were very professional and really were there every step of the way for us. Thank you Armstrongs for guiding and supporting us through one of the darkest times.

6. joulukuuta 2024
Oma-aloitteinen arvostelu

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