Armstrongs Independent Funeral Service Arvostelua 123

TrustScore 5/5 tähteä

4,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Armstrongs were fantastic from the first phone call to the beautiful photos of Mum's flowers and a tree dedication after the funeral. Nothing was too much trouble and everything was dealt with profes... Näytä lisää

Saanut 5/5 tähteä

Excellent service from start to finish. The Armstrongs team were caring, compassionate, and extremely helpful throughout the entire process. They guided us with kindness and professionalism during a v... Näytä lisää

Saanut 5/5 tähteä

Armstrongs were amazing from start to finish. Louise was with us from collecting my Dad from his home, to arranging collection of his ashes. Always with a big hug and such genuine compassion and car... Näytä lisää

Saanut 5/5 tähteä

When we were at our lowest, the team at Armstrongs gently guided us through what needed to be done. They were polite and considerate and fielded all questions with patience. On the day of my mother's... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Hautausurakoitsija
  2. Hautaustoimisto
  3. Hautausvakuutus

Yrityksen kirjoittama

Providing a truly caring and personal service 24 hours a day, everyday An independent family funeral director in Bury St Edmunds Suffolk, we have learned that taking the time to listen is important. We offer an extremely personal service with care, compassion, choice and attention to detail at every step. Because we are an independent company, we don’t have quotas to fill or targets to meet. Nothing is more important than giving you good, honest advice and all the time you need to make decisions about the funeral service you would like.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

123 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Armstrong's guided us through the…

Armstrong's guided us through the end-to-end process and were a professional and compassionate partner in every step.

I would strongly recommend them, especially to provide you with structure - in what can be a busy and traumatic period.

1. marraskuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Dear Matthew, many thanks for leaving a review. It is greatly appreciated by all of us at Armstrongs. I pleased that we were able to help you through all of the arrangments. It was a personal privilege to be with you on the Funeral day. It was a lovely Service for your Mum. If we can be of any further assistance please be in touch.

Kind regards,

Oliver
Office Manager.

Saanut 5/5 tähteä

Highly recommended

I would highly recommend Armstrongs Funeral Service. They gently guided us through the whole process of arranging and carrying out mum’s funeral with care and kindness. I cannot thank them enough for their support at such a difficult time. Special thanks to Michelle and Tracy.

10. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Service

I would recommend Armstrong’s as they have provided a superb caring service from start to finish, with special thanks to Lewis and Darren.

10. lokakuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Thank you for the kind words, Rob! We are so glad that Lewis and Darren were able to provide you with an excellent service. We really appreciate your recommendation!

Saanut 5/5 tähteä

Armstrongs Funeral Directors Bury St Edmunds

Michelle and the team at Armstrongs absolutely brilliant all the way through the planning of our Mums funeral. Helpful, compassionate, thoughtful, gentle in everything. Oliver, together with his team, on the day, excellent and attentive, made everything run smoothly for us. Would highly recommend.

6. lokakuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Thank you so much for your kind words, Maria. We are so glad that we were able to provide a service that was helpful, compassionate, and attentive for you and your family during this difficult time. We appreciate your recommendation.

Saanut 5/5 tähteä

Best Funeral Services

Thanks to all the staff. I couldn't have asked for better treatment of my deceased mother, and care and consideration for myself at such a difficult time. A special thank you to two members of staff: Fiona who assisted me with planning the funeral in a helpful and professional manner, whilst making me feel very comfortable and at ease; and Darren who was extremely experienced/knowledgeable, and who went above and beyond from start to finish to arrange and carry out a very fitting farewell. I would highly recommend Armstrongs Independent Funeral Service.

11. syyskuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Thank you so much for your kind words. We are so glad you had such a positive experience with Fiona and Darren. We are so thankful that we could provide you with a fitting farewell for your mother and we are glad we could help you through this difficult time.

Saanut 5/5 tähteä

Wonderful Company

Having never had to plan a funeral before I want to say the Team at Armstrongs Funeral Services were so supporting. They helped us through every step and were so kind, caring, and compassionate.
Lewis was wonderful and nothing was too much trouble, and he would answer every question we had, seeing us in our home and sorting out all the requirements we had.
Thank you Armstrongs
Karen, Steve, and family

11. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thanks …

We would like to thank Lewis & all the staff at Armstrongs funeral service for their professionalism & kindness with 2 recent family funerals everything was perfect would highly recommend them .

24. heinäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Armstrongs Funeral Service thoroughly recommended

We were recommended Armstrongs Funeral Service by several people after our Dad died and we were so glad we went with them. They couldn't have been more caring or helpful and gave us plenty of different options for the funeral service so it felt very personal. We went with the "Simple" Cremation service but although simple it certainly didn't skimp on any of the essentials. I did wonder what the coffin would be like with a "Simple" service but it was all we could have wanted and of a very high quality. We opted to have someone playing the organ to accompany the hymns rather than pre-recorded mustic and I'm so glad we did as the organist played them so sensitively. I have no hesitation whatsoever in thoroughly recommending Armstrongs to anyone. Ann Rudland

28. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Armstrongs will look after your family as their own

Armstrongs are a local and independent funeral directors and my father had specifically requested that we use them for his funeral when the time came. He had been to funerals looked after by them and was very impressed. It was a pleasure to deal with the staff at Bury St Edmunds, despite the circumstances we found ourselves in as a family. We were made to feel very welcome and comfortable at our face to face initial meeting and communication back and forth between then and the funeral itself was always timely, useful and accommodating. The funeral day itself went very smoothly and the representatives from Armstrongs were very kind, helpful and professional. They felt like extended family members at the funeral and we knew we were in very good hands throughout the day. The follow up afterwards was also very good. All formal matters were dealt with easily and there were some nice little touches for us as a family as well. The ability to have a tribute page on the website was very useful at the time for family and friends, for ease of donations and to continue to return to in moments of need. We highly recommend Armstrongs and will be using their services again in the future.

6. tammikuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Thank you for your kind review, Alison. We are so pleased that your family felt well looked after by our team and were able to take comfort in the tribute page. We appreciate your recommendation.

Saanut 5/5 tähteä

I found Lewis & all at Armstrongs to be…

I found Lewis & all at Armstrongs to be very caring, helpful and attentive. It has been such a very sad time for us losing two sisters in the same month. Nothing was ever too much trouble, they were at end of telephone when needed.

On the funeral day, the team were caring, respectful and so incredible helpful - even sharing tissues with us.

We will all need a funeral director one day, I would highly recommend Armstrongs.

2. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Thank you so much to Armstrongs

Thank you so much to Armstrongs, and especially Michelle who guided us through the arrangements. You made a very tough time a lot easier, which is so much appreciated from us and all the family. Thanks again.

10. huhtikuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Dear Carol. Thank you for your lovey words, we're happy that we could make a difficult time a little easier for you. Please take care and if we can help with anything else please let us know. Regards,
Nick

Saanut 5/5 tähteä

Highly recommended

We live outside the area and when our mother died unexpectedly we quickly needed the services of a local funeral director. We spoke to several friends of my late mother and they all recommended Armstrongs based on previous experiences. These recommendations were well founded as the service we received was personal, supportive and gave us great peace of mind in an area we had no experience in. Highly recommended.

29. maaliskuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Dear Hamish. Thank you for your lovey words, we're happy that we could make a difficult time a little easier for you. It's also nice to know we were recommended. Please take care and if we can help with anything else please let us know. Regards,
Nick

Saanut 5/5 tähteä

First class compassionate service with…

First class compassionate service with strong attention to detail. Highly Recommended…

3. maaliskuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Dear Gary. Thank you for your lovey words, we're happy that we could make a difficult time a little easier for you. Please take care and if we can help with anything else please let us know. Regards,
Nick

Saanut 5/5 tähteä

Top class reliable service from Armstrongs

We received such a friendly, personal and helpful service from Armstrongs for my mum's funeral arrangements. I've never had to organise a funeral before, so appreciated the guidance from the office staff and the website with its links and brochures. I was given a clear understanding of the choices of services and costs, and timescales involved. All in-person, phone and emailed communications were timely and empathetic. Our carefully planned wishes were carried out with seamless precision and comforting reliability. I never felt any concerns that events wouldn't happen as promised. I wouldn't hesitate to most strongly recommend Armstrongs for your funeral management.

20. tammikuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Hi,
I am pleased that we were able to help make things easier for you and you were happy with everything. Thank you for this positive recommendation, it is greatly appreciated and I’ll pass on your comments to the whole team.

Saanut 5/5 tähteä

A big thank you to Lewis for dealing…

A big thank you to Lewis for dealing with mum's funeral. Good communication by phone/email. Very helpful, kind and compassionate.

9. tammikuuta 2023
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Dear Karen, Please accept our sincere thanks for taking the time to leave this review. We're happy to hear that you were happy with the service at Armstrongs. Ill make sure that Lewis and the whole team receives your kind words. Please contact us if we can be of any further help. Kind regards, Davina Armstrong

Saanut 5/5 tähteä

Simply superb service - Zero disappointment!

Allow me to share the e mail which I sent to the boss of this family firm yesterday:

Hi Nick

Today was the funeral of my dad.

I could write a huge e mail, but I would like to say this - your team are totally excellent, I really don't know how things could have been bettered.

The morning my dad died, Oliver came and collected him and pitched the tone spot on - he told us what we needed to know on that day, and reassured us that we could get more information over the next few days (or sooner if we had questions). The practicalities around actually moving my dad was done with dignity from the outset and we felt the guys were welcome in our home from the start.

The planning of the funeral 60 miles away did not phase your team at all and the planning that was put in pre funeral meant that an unfamiliar location to your team looked familiar and seamless.

They really are to your credit Nick, and are a tight knit team operating as one, delivering a superb service which is by its very nature extremely personal.

Thank you to the team as a whole on behalf of our family.

Best wishes
Dave

5. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

After losing our Mum it was a case of…

After losing our Mum it was a case of who do you use for the funeral. We picked Armstrongs I am so glad we did they were so respectful and helpful from the moment we contacted them. The funeral was just beautiful and such a comfort knowing that all the details we wanted were taken care off.

21. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Armstrongs Funeral Service deserve the 5*

Armstrongs Funeral Service could not be more helpful, considerate, and kind in dealing with a recent funeral for me, full of compassion and help in putting the funeral together, without being pushy and removed from the situation, on the contrary I felt that they cared and were genuine in their feelings and concern, explained everything, and nothing was too much trouble. So thank you to all at Armstrongs.

14. lokakuuta 2022
Oma-aloitteinen arvostelu
Armstrongs Independent Funeral Service-logo

Vastaus yritykseltä Armstrongs Independent Funeral Service

Thomas, Please accept our sincere thanks for taking the time to leave this review. We're happy to hear that you were happy with the service at Armstrongs. Ill make sure that the whole team receives your kind words. Please contact us if we can be of any further help. Kind regards, Nick

Saanut 5/5 tähteä

Great local family firm

We chose Armstrong's not only because we wanted to support a local business, but also from speaking to Nick beforehand to discuss our requirements, they came across as very friendly and helpful. Indeed, being an independent family business, Armstrong's were able to offer us a more personalised choice of options, allowing us to choose exactly what we wanted from the services they offer. They also gave the right level of advice and support whilst we were going through this very traumatic period, and were immensely patient and understanding. What's more, the team showed great attention to detail, going the extra mile, adding little touches here and there, and were so professional throughout. Many thanks to Nick and Fiona and the team of pall bearers, for giving my husband exactly the funeral we wanted for him. We would highly recommend

27. syyskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Exceptional service

I contacted Armstrongs when my father passed away, out of hours on a bank holiday. After being advised the hospice he was at couldn’t hold him until the morning after. From that first call on 19th September to after his funeral on 13th October I found myself completely reassured by their service. Oliver liaised with me regularly about my fathers care and arrangements and my living 140 miles away from Bury St Edmunds was no problem. He was professional, kind and offered suggestions which I hadn’t thought about that helped immensely in the planning of the service.
I opted for a woodland burial, and Culford (that Oliver suggested as a potential location) is a beautiful location which I selected. The online brochures for coffins/caskets and flower arrangements don’t do the physical objects justice (they were lovely) and the funeral team were compassionate and very respectful on the day. The funeral attendees were given a packet of wildflower seeds when the service concluded and all told me that it was a really lovely gesture.
To conclude, the team at Armstrongs professionalism, suggestions and kindness made a bad time more bearable, stress free, and I’m extremely grateful. Thank you.

13. lokakuuta 2022
Oma-aloitteinen arvostelu

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