Hi! What matters to me MORE than fast shipping, is how well goods are package; Funemstudio excelled (I've had equipment from other suppliers that shipped fast, but hastily packed; damage was the o... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
J’ai reçue mon métier a tisser en un temps record mais malheureusement je n’avais pas été prévenus que je devais payer une taxe supplémentaire pour le Canada. Déception qui m’a coûté plus de 50$!... Näytä lisää
Yritys on vastannut
Thank you! The quality of loom, yarn products and supplies is excellent. The instructions is provided through a QR code that will direct you to a PDF and YouTube video. Delivery is a bit longer bec... Näytä lisää
I received the item quickly however some of the small pieces were missing. Nothing major - a washer, that's easy to replace, and the small allen wrench which is a bit more of an issue. The size of the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Fūnem (Latin) rope, cord, line. Welcome to our weaving community! We inspire and supports a community of talented fiber artists, while encouraging the less expert among us to discover and enjoy the pleasures of textures and colors. Fūnem Studio is founded in 2015 by fashion designer Jantine van Peski to share her love for textiles, craftsmanship and her passion for weaving. Many years of creating textile objects provided her with in-depth knowledge of different materials and crafting supplies which resulted in a high quality collection of tools, yarns and wool. We make weaving accessible to everyone, while providing community experts with a consistent variety of the highest quality materials and kits to allow them to continue to grow. Offering you modern compositions and designs while encouraging the practice of an ancestral technique is our daily challenge. Creative expression is a proven way to improve mental health and an escape from the quick pace of life. We ensure that our products are of the highest quality so that you enjoy them for a long time while offering the best weaving experience. Our small team handle every order with love and care from our studio in Belgium to bring joy and inspiration to weavers all over the world.
Yhteystiedot
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Hyvä
481 arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Quality of product is amazing
Quality of product is amazing. Shipping from Europe to US was faster than expected
3. maaliskuuta 2025
Vastaus yritykseltä funemstudio.com
We're delighted to hear that you’re happy with the quality of our product and that the shipping exceeded your expectations. We truly appreciate your support and hope to see you shop with us again! ✨😊
Absolutamente uma loja maravilhosa
Absolutamente uma loja maravilhosa. Tudo chegou rápido e a descrição e qualidade dos produtos é excelente! Vou comprar sempre nessa loja.
25. helmikuuta 2025
Vastaus yritykseltä funemstudio.com
Muito obrigada pelo seu feedback tão gentil! Ficamos muito felizes em saber que você teve uma ótima experiência conosco e que está satisfeita com a qualidade dos nossos produtos. Seu apoio significa muito para nós! Esperamos atendê-la novamente em breve. 💛✨
100% Trustful
100% Trustful, beautiful products and the shipment was very fast from Belgium to Spain. I will repeat to order without doubt.
24. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that our broad portfolio helped you kickstart your weaving journey and even sparked a passion. Your appreciation for our diverse fibers, vibrant color range, and quality is truly motivating. We're also glad our delivery speed and accuracy met your expectations. It’s our pleasure to support your creative endeavors, and we look forward to being a part of many more enjoyable weaving projects with you.
Happy weaving,
The Funem Studio Team
Weaving addict thanks to FunemStudio
I was a 100% beginner in weaving world when I discovered Funem products; its broad portfolio allowed me to make a nice start and to become addict! I like the diversity of fibers, their large color range and quality. Delivery speed and accuracy is also important to me.
Thanks to offer such nice opportunity to weavers to get top quality products for our enjoyable leasures
19. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
Thank you for your kind words and for sharing your experience! We’re so happy to hear that our products helped you start your weaving journey and that you’ve fallen in love with the craft. It’s wonderful to know that you appreciate the diversity, quality, and color range of our fibers, as well as our delivery service.
Your enthusiasm truly inspires us, and we’re grateful to be a part of your creative pursuits. We look forward to seeing what you create next!
Happy weaving,
The Funem Studio Team
Easy setup
Easy setup, easy to warp and use. Great for beginners or for small projects.
4. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
Thank you for your kind review! We're delighted to hear that you found our product easy to set up, warp, and use—perfect for beginners and small projects. Your feedback means a lot to us, and we're here to support your creative journey. If you have any questions or need assistance, please feel free to reach out.
Happy weaving,
The Funem Studio Team
I am new to weaving
I am new to weaving, and this loom is a perfect start for me. I wanted to be able to take a project along with me on road trips and vacations. I don’t think this will fit into the limited space now permitted for a carry-on but otherwise I think it will do well.
It is easy to put together and sturdy but not too heavy.
I’m learning to use the heddle. It makes things go so much more quickly! I’m finding that it’s much easier to use turned one way than the other. I hope to figure that out soon.
I would like it if it came with a stand like the large and extra large looms. When I’m working with multiple different wefts at the same time I think having a stand would make it easier to keep things organized and tidy.
I would also have appreciated it if at checkout Canadian (and likely other) customers could be advised that payment of taxes and duties is required before delivery.
All in all I’m very pleased and excited to have such a lovely compact loom to start my weaving journey.
19. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
Thank you so much for sharing your experience and detailed feedback! We're thrilled that our compact loom is a perfect starting point for your weaving journey and that its portability, ease of assembly, and sturdy yet lightweight design are working well for you. It's great to hear that you're finding the heddle a helpful tool, and we hope you continue to enjoy discovering its full potential.
We truly appreciate your suggestions regarding a stand option for the compact loom and clearer communication about taxes and duties for Canadian customers. Your insights are invaluable, and we'll be sure to pass them along to our product and checkout teams as we strive to enhance our offerings.
Thank you again for your support and for choosing Funem Studio. We wish you many creative and enjoyable weaving adventures ahead!
Happy weaving,
The Funem Studio Team
High quality loom and beautiful…
High quality loom and beautiful materials! The starter fiber kit I ordered was a great way to get started with weaving--the amount of material options out there can be overwhelming, so it was really helpful to start with a curated package. I got to try a lot of different materials, and they all look great together!
I ordered the XL loom and I love that it can be adapted for smaller projects as well. I haven't stopped weaving since it arrived!
I think it's a bit strange the amount of reviews that are frustrated by the 'lack of instructions' provided. Weaving is art, and there are so many ways to do it. Funem Studio provides high-quality tools and materials--I do not think it's inconvenient to source educational materials from YouTube. There's a lot of different inspiration out there, and it's worth getting to know different creators and different methods!
Now that I've been weaving for awhile, I can recognize that Funem's materials are really well-priced for how high quality they are. I just wish was located on the same continent so I could avoid the very far shipping distance, haha. Regardless, I do plan to place another order in the future.
Thank you Funem Studio for giving me the tools to get started with my favorite new art medium!
19. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
Thank you so much for taking the time to share your detailed and thoughtful review! We’re delighted that our starter fiber kit and the XL loom have been such a great fit for your creative journey. It’s wonderful to hear that the curated materials helped ease the overwhelming variety out there and that you’re enjoying the flexibility of the XL loom for both larger and smaller projects.
We appreciate your perspective on instructional content—there’s indeed a wealth of inspiration available online, and it’s exciting to see you exploring different methods and creators. We’re always looking for ways to enhance the overall experience, including addressing shipping logistics, so your feedback on that front is very valuable.
Thank you once again for your kind words and support. We can’t wait to see what you create next, and we look forward to serving you again in the future!
Happy weaving,
The Funem Studio Team
The swift darning kit is great - but..
The swift darning kit is great, delivery was without problems. The only disadvantage: no instruction manual. Although you‘ll find a video on youtube explaining the process one item of the kit is not used in the video and so I still don‘t know what it is for.
31. tammikuuta 2025
Vastaus yritykseltä funemstudio.com
Thank you for your kind words about the Swift Darning Kit! We're delighted to hear that your order arrived smoothly and that you're enjoying the kit.
We appreciate your feedback regarding the missing instruction manual. While our YouTube tutorial provides guidance, we understand that every component should be clearly explained. We'd be happy to clarify the use of the item you're unsure about—please feel free to send us a picture or description at hello@funemstudio.com , and we'll provide the information you need.
Your feedback helps us improve, and we truly appreciate your support. Let us know if we can assist you further!
No pattern or instructions
Loom arrived fine but I was not sent the PDF instructions for the kit I purchased. It's taken over a week for a response but I have now been sent the instructions and can now start my project.
13. helmikuuta 2025
Vastaus yritykseltä funemstudio.com
Thank you for your patience and for sharing your experience with us. We’re glad to hear that your loom arrived safely and that you’ve now received the PDF instructions to start your project!
We sincerely apologize for the delay in our response—we’re always working to improve our customer service, and your feedback helps us do better. If you have any further questions or need any assistance along the way, please don’t hesitate to reach out.
We appreciate your support and hope you enjoy your project! Happy weaving! 😊
Product was exactly as was printed…
Product was exactly as was printed online! Well packed, nothing broken or missing. I will continue doing business with this company. Highly recommend.
31. tammikuuta 2025
Vastaus yritykseltä funemstudio.com
Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived just as expected, well-packed, and complete. Your satisfaction is our top priority, and it means a lot to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out.
Escroquerie et service client déplorable
J’ai eu une expérience déplorable avec Fūnem Studio. J’ai reçu une commande incomplète (Macrame Bag Kit - Rio) avec deux bobines de coton manquantes et sans les instructions. Malgré plusieurs emails et messages, mes réclamations ont été ignorées et aucune solution satisfaisante n’a été apportée. On m’avait promis l’envoi des articles manquants, mais aucun numéro de suivi ne m’a été fourni et je n’ai toujours rien reçu. Le service client est inexistant et très décevant. Je me sens trompée et ne recommande absolument pas cette entreprise.
30. joulukuuta 2024
Vastaus yritykseltä funemstudio.com
Je suis sincèrement désolé d’apprendre votre mauvaise expérience avec votre commande et notre service client. Ce n’est absolument pas le niveau de service que nous souhaitons offrir, et je comprends parfaitement votre frustration.
Je vous présente toutes nos excuses pour les articles manquants et le manque de suivi. Nous voulons rectifier cette situation immédiatement. Pouvez-vous me transmettre votre numéro de commande à hello@funemstudio.com ? Je vais personnellement m’assurer que les articles manquants vous soient envoyés rapidement avec un numéro de suivi.
Votre satisfaction est notre priorité, et nous voulons faire tout notre possible pour regagner votre confiance. Merci de votre patience, et encore désolé pour cette mauvaise expérience. J’attends votre retour afin de résoudre cela au plus vite.
Horrible experience
I made an order a month ago, paid 95 euros. A month later - no order, no response to my emails. FedEx lost my order and have been the worst delivery company I ever dealt with. They don't hire humans anymore. When you call them on the urgent matter phone number you get to talk to a robot that cannot help you. The email response they gave me - we have no information on your package and where it currently is.
I even tried contacting them via IG, they don't read their DMs, but keep posting stories and posts every other day. I would highly recommend to order similar equipment from another brand, plenty of options on Etsy.
I wasted my time and money, this has been a truly upsetting experience. You need to improve your Customer Support or you will lose your customers. And stay away from cheap and unreliable FedEx, consider more efficient delivery companies like DHL or DPD.
I want to get a refund or at least a new set dispatched to my home address.
10. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
I am truly sorry for the frustrating experience you’ve had with your order, and I completely understand how upsetting this must be. This is absolutely not the level of service we want for our customers, and I appreciate you bringing this to our attention.
I sincerely apologize for the lack of communication and for the issues with FedEx. While shipping delays and lost packages are beyond our control, our responsibility is to ensure you receive your order, and we take that seriously.
I’d like to resolve this for you as quickly as possible. We can either issue a full refund or dispatch a replacement order to your address immediately—whichever you prefer. Please let us know how you'd like to proceed, and we will take care of it right away.
Again, I am very sorry for the inconvenience, and I truly appreciate your patience. Your feedback is incredibly valuable, and we will certainly be reviewing our shipping partners and customer support process to improve future experiences.
Looking forward to your response so we can make this right for you.
Terrible experience missing items the…
Terrible experience missing items the link to the digital pattern takes you to missing page, no instructions. By the sounds of it I’m lucky I even got my loom and thread. Do not use this company
7. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
We are truly sorry to hear about your frustrating experience. This is not the level of service we aim to provide, and we completely understand your disappointment.
Missing items and a broken digital pattern link are unacceptable, and we want to fix this as quickly as possible. Please reach out to us at hello@funemstudio.com with your order details, and we will make sure you receive everything you need, including the correct instructions.
We appreciate your patience and the opportunity to make this right. Looking forward to resolving this for you as soon as possible.
Désastreux !
27. joulukuuta 2024
Vastaus yritykseltä funemstudio.com
Nous sommes vraiment désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Ce n’est certainement pas le service que nous souhaitons offrir à nos clients.
Pouvez-vous nous en dire plus sur votre souci ? Nous aimerions comprendre ce qui s’est passé et faire tout notre possible pour y remédier. Votre satisfaction est notre priorité, et nous aimerions avoir l’opportunité de vous offrir une meilleure expérience.
N’hésitez pas à nous contacter à hello@funemstudio.com nous sommes là pour vous aider.
Vastaus yritykseltä funemstudio.com
Un grand merci pour votre message ! Nous sommes ravis d'apprendre que votre métier à tisser vous plaît. Votre satisfaction est notre plus belle récompense !
Bonne création et à très bientôt ! ✨
Bad Customer Service/No response to e-mails
the customer service for returns is a joke. two weeks and still no answer. You are required to write an e-mail before you return your package within a week. it's been two weeks without an answer.
3. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
We are truly sorry for the delay in responding to your return request. That’s not the experience we want for our customers, and we completely understand your frustration.
Our team has been handling a high volume of inquiries, but that’s no excuse for the delay. We want to make things right for you. Please send us your order details at hello@funemstudio.com, and I will personally ensure your return is processed immediately.
We truly appreciate your patience and the opportunity to make this right. Please let us know how we can assist you further.
I finally received my loom
I finally received my loom. I am so use to dealing with other shippers that are faster. My fault or being so impatient it arrived in great condition. Small problem it did not have the needle in the small envelope.
11. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä funemstudio.com
Thank you for your patience and for sharing your feedback with us! We're glad to hear that your loom arrived in great condition. We understand that shipping times can sometimes feel long, and we truly appreciate your patience.
Regarding the missing needle, we sincerely apologize for the oversight. We'd be happy to send you a replacement right away!
Please reach out to us at hello@funemstudio.com with your order details, and we’ll make sure you receive it as soon as possible.
We truly appreciate your support and hope you enjoy your loom. If there’s anything else we can do for you, don’t hesitate to let us know!
Vastaus yritykseltä funemstudio.com
Merci beaucoup pour votre retour ! 😊 Nous sommes ravis que vous soyez satisfaite de la rapidité de livraison et de la qualité de nos produits. Votre satisfaction est notre priorité !
Not clear enough with requirements
The quality of the wood itself is good, but this was not beginner friendly, despite what the description says. First, there was no clear indication of the fact that I would need a 75 inch table to make the scarf when I ordered the loom. What average person has a table that big just lying around? I live in an apartment and do not have some kind of craft workshop at the ready. Second, as an absolute beginner, it would be really nice to include descriptions for what all of the stuff is for. It just says that it includes two shuttles. Great, but what are they and how do I use them? I had to go find extra instructions on YouTube to find out. Third, the clamps are not even remotely worth $26. Buy some simple ones at a hardware store. I feel a little ripped off for what this is actually capable of doing or making in my setup.
25. marraskuuta 2024
Vastaus yritykseltä funemstudio.com
Thank you for your honest feedback. We’re sorry to hear that your experience didn’t fully meet your expectations, and we truly appreciate you sharing your perspective.
We strive to make our products as beginner-friendly as possible, and we understand that clearer setup requirements would have been helpful. We’ll take your comments into consideration to improve our product descriptions so customers can better anticipate the space and tools needed.
Regarding the shuttles and other accessories, we appreciate your suggestion for more detailed guidance. We are always looking for ways to improve our instructions, and we’ll explore adding more beginner-focused explanations to make the process smoother. In the meantime, we’d be happy to provide additional resources or support to help you get the most out of your loom.
As for the clamps, we understand your concern and appreciate your feedback on pricing. We aim to provide high-quality materials, but we will certainly review this aspect to ensure our products deliver the best
value.
Thank you again for your input—it helps us improve and better serve our creative community!
Vastaus yritykseltä funemstudio.com
Thank you so much for your feedback Ruth!! We are very pleased that we have met your expectations.
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