Freeway Insurance Arvostelua 

5 169
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Freeway Insurance is mixed up. They have phone operators in many worldwide locations who can barely spell insurance let alone know what it is. Then, they claim they want to connect a customer to a liv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Such an Amazing person Mrs Shareka is the best she help me so well if I can give her a million stars I would,but yall need to get with freeway insurance there the best

Saanut 5/5 tähteä

Ivy from freeway insurance in Dolton IL Is great. She is constant, calling making sure I don’t need anything. Especially, if I’m late; she patient/compassionate she lets me get out why I need insura... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autovakuutusyhtiö

Tietoja yrityksestä Freeway Insurance

Yrityksen kirjoittama

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Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(5 169)

787 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Awesome

They have great customer service. Im glad someone was able to speak Spanish and be able to answer the questions my mom had.

31. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for sharing your experience with us today. Remember, our team is always there to help you with your insurance needs. Enjoy the rest of your day!

Saanut 1/5 tähteä

Poor service and customer satisfaction

I have been with the company as a customer for over a year and as I've tried to renew my insurance with them this time around I've had a horrible experience. Their staff are unprofessional, I was texted and called multiple times by a certain agent because I didn't work with her to make a policy. I then purchased a policy with a quote given to me by an agent and then as I'm signing the documents she got important personal details wrong on my policy. Those errors then affected my rate of my policy and the agent didn't reach out till later with basically no solution. I spoke to a supervisor who made false promises. He said I could get a full refund if I canceled the policy which was false. I was practically playing phone tag with everyone here. I was then directed by an agent to go in person to cancel my policy where I was told I will NOT get a full refund. All these issues caused by their agents and I'm the one that has to figure it out on my own.

25. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Saanut 5/5 tähteä

Angela Alesci

I am extremely grateful for the wonderful service I received from Angela Alesci. As a client, I truly appreciate how attentive, kind, and professional she has been throughout the entire process. Angela is always willing to listen, answer my questions, and take the time to resolve any concerns I may have.
She is diligent, responsive, and genuinely cares about providing the best possible service to her clients. I always feel that I am in good hands with her, and I highly recommend Angela to anyone looking for a trustworthy and dedicated insurance agent.

Thank you, Angela, for your excellent work and for always being there when I need you!

27. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for sharing this with us, it is good to know our agents are able to satisfy your insurance needs in one phone call, we understand it is very frustrating having to call back as well as waiting for a call back, our staff are committed to making sure everything is handled over the phone or in person without having to run around. Enjoy your day!

Saanut 5/5 tähteä

Client was very helpful when I informed…

Client was very helpful when I informed her my old insurance was constantly raising the price of my insurance she assured me she would find more suitable rate and she actually found me a great one she kept searching until she found me a very good one ! Thank you Chloe for your outstanding service !

27. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for sharing your experience with us today. Our main goal is to help you find the rates and coverage you are looking for at the right price; thanks to our agents, we have been able to accomplish this goal for many and look forward to helping future customers. Enjoy the rest of your day!

Saanut 5/5 tähteä

A Pleasant Experience

Hello, my name is Michael Palija
I live in Clearwater FL and I am so pleased and Grateful for Freeway Insurance. In writing this review today it is to the utmost
Highest in regards of our Insurance agent
Martha Garcia. From the beginning when I purchased a used Truck a few months back she was the 1rst person I spoke with and was so nice and very Professional and personable. She was able to get great rates for my wife and I who just recently purchased a newer SUV. Excellent customer Service and following up as well in communicating completing all paper work in a very timely manner. Best experience I had in dealing with an auto insurance company. Wonderful Work Ms. Garcia.
Thank You Truly, sincerely
Mike & Linda Palija

21. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for sharing your positive experience. We are happy to have agents with great people skills and great customer service working here, making our customers feel right at home. This gives us the comfort of knowing our customers are being treated well. Customer Satisfaction is our top priority here, and we could not do it without your support. Have a great day!

Saanut 5/5 tähteä

Gabriella as wonderful and helped me…

Gabriella as wonderful and helped me get Insurance for my daughter. The process was fast and much cheaper that other providers.

24. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!

Saanut 1/5 tähteä

Horrible experience nasty attitudes …

Horrible experience nasty attitudes called the office in Texas..unprofessional and acted like you are bothering them..Do not go with them they will tell you one price and when you call literally right back they quote you something else....Sound like scamming to me allegedly.

24. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Saanut 5/5 tähteä

Taylar Orndorff was so amazing to work…

Taylar Orndorff was so amazing to work with. She found me the best rates possible and made the whole experience quick and easy. Would definitely recommend to friends.

14. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for leaving us a 5-star review, we are sure you will be satisfied with us as your agency. Please feel free to call us anytime you have any questions or need assistance.

Saanut 5/5 tähteä

Lioce freeway insurance because they…

Lioce freeway insurance because they are very nice and helpful Miguel Esquivel is awesome when I need help he is there

22. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for your review, our customer service department is an expert at what we do, help our clients get the peace of mind they need for their insurance needs. Have a great day!

Saanut 5/5 tähteä

My insurance rate was over $750 a month…

My insurance rate was over $750 a month w/ Nat. General, several other brokerages were quoting me around the same. Jerod B. was able to get me name brand coverage w/ Progressive at just $500/month. He was very patient specifically when I wanted credentials to assure me I was making the right choice since it seemed to good to be true. Very much appreciate yours and your team's help it means a lot to me. Thanks Rod!!!

18. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for sharing your positive experience. We are happy to have agents with great people skills and great customer service working here, making our customers feel right at home. This gives us the comfort of knowing our customers are being treated well. Customer Satisfaction is our top priority here, and we could not do it without your support. Have a great day!

Saanut 5/5 tähteä

Naahaly

Naahaly , súper profesional y muy amable,
Ayudándome , en todo momento y buscando , lo mejor para mí y mi hija , por favor al Manager, pongan atención en ella pues tienen en Naahaly
Un potencial enorme, bendiciones.

20. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Nos encanta ver que se está tomando el tiempo para comentar sobre la interacción reciente que tuvo con nosotros. Nos esforzamos por mejorar la experiencia de nuestros clientes, esperamos continuar haciendo negocios con usted durante muchos años, sus comentarios nos ayudan a encontrar mejores soluciones para su comodidad. ¡Qué tengas un lindo día!

Saanut 5/5 tähteä

Freeway insurance in Claremont was more…

Freeway insurance in Claremont was more than helpful for me. Steve was was very helpful and knowledgeable, even once things got complicated on my end! He was able to find the best and lowest insurance policy for me. 100/10 great customer service. Thank you for all your help Steve!

20. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for recommending our agency. We are proud of the team we have, who are more than capable of helping our customers find the right policy to fit their everyday life needs. Your recommendation shows the excellent service our agents provide to all our customers. Enjoy the rest of your day!

Saanut 5/5 tähteä

Great customer service

Great customer service, they make sure you have the best experience , they also have some great prices.

20. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!

Saanut 1/5 tähteä

I experienced discrimination and…

I experienced discrimination and homophobia and transphobia from their customer service representatives. I was asked flat out” are you a women or a man “ and when I asked why does that matter they said insurance rates are different based on gender , I’ll get my coverage else where.

20. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.

Saanut 5/5 tähteä

This was the best experience I have had…

This was the best experience I have had getting insurance. Eryel Hawkins was fast efficient and called me back when my phone died patient and answered all my questions and did not waste a second of my time. I had calls incoming and interrupting and he was the absolute best at keeping me exactly where I needed to be I am very happy with the outcome and I got the cheapest quote with this and I called lots of places. Thank you so much.

19. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for sharing your personal experience with our agent today. Our goal is to offer a warm and welcoming environment for all customers, making them feel right at home when you need assistance with your insurance, we know insurance can be stressful and overwhelming for customers. That is why we have great agents who can connect with customers and put themselves in the customers’ shoes, so we know exactly how to help. Customer satisfaction is our top priority. Do not hesitate to call us any time you need assistance. Have a great day!

Saanut 5/5 tähteä

Edward and Jenifer are very great at…

Edward and Jenifer are very great at their jobs!! Would recommend talking to them about your insurance!!

19. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Our agency is grateful to see another satisfied customer; your review gives us peace of mind knowing our agents continue to outperform our competitors. Enjoy the rest of your day!

Saanut 5/5 tähteä

I highly recommend Mareya

I had a great experience working with Mareya Pendleton at Freeway Insurance! She was extremely helpful, professional, patient, and made the whole process so easy. She took the time to answer all of my questions and made sure I understood everything about my policy. I really appreciate her excellent customer service and how friendly and knowledgeable she was.

I highly recommend Mareya to anyone looking for someone who genuinely cares about helping their customers. Thank you so much for all your help, Mareya! ❤️
-Sandra

18. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for recommending our agency. We are proud of the team we have, who are more than capable of helping our customers find the right policy to fit their everyday life needs. Your recommendation shows the excellent service our agents provide to all our customers. Enjoy the rest of your day!

Saanut 5/5 tähteä

Fue bonita experiencia muy amable

Fue bonita experiencia muy amable luis muchísimas gracias

17. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Gracias por compartir sus comentarios sobre su experiencia personal que tuvo con nuestros agentes hoy, ¡que tenga un excelente día!

Saanut 5/5 tähteä

Zaheen at Freeway insurance helped me…

Zaheen at Freeway insurance helped me today get the best quote possible.
Very Happy Today !!!

18. elokuuta 2026
Oma-aloitteinen arvostelu
Freeway Insurance-logo

Vastaus yritykseltä Freeway Insurance

Thank you for having faith in us to get the job done, we are glad to have been able to help. Enjoy your day!

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