I went to Freesat spares following a recommendation from trusted friend. Which I would like to add to. The knowledgeable assistance, particularly from Kieren; was very good & considerate. Most app... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Last month, I wanted to order a Manhattan Aero 4K TV Streamer for my parents, but couldn't find anywhere that had any in stock except for Freesat Spares. I decided to take a chance and order one from... Näytä lisää
Oh my goodness what do you do if suddenly your Freesat television viewing without any warning suddenly goes kaput? Your window on the world goes completely dark and you are left aghast and seemingly... Näytä lisää
Excellent company. Clear website, decent description for the parts, detailed guides and even videos on YouTube. Great communication via email following the order I placed. The package very quickly dis... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.
Yhteystiedot
The Potteries, Langford Road, BS23 3PD, Weston-super-mare, Yhdistynyt kuningaskunta
- 01934 660480
- store@freesatspares.co.uk
- freesatspares.co.uk
4,6
Erinomainen
231 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good service and fast turnaround.
When my FreeSat device stopped working, I looked at the FreeSat Spares website. They gave precise instructions on how to package my device, including a printable address label. My device was repaired and returned to me within a week and it works perfect.
I am impressed by the good service I received.
6. kesäkuuta 2025
Hard drive Issue solved easily
My neighbour had an issue with their hard drive, so I found freesat spares/ordered and paid, the delivery was on time and I installed the hard drive easily following the inscructions, It worked first time, so easy to order and delivered, easy to install and worked first time, what more do you want, Very Happy Customer
12. kesäkuuta 2025
FREESAT hard drive
The item was easy to install and came with tools,price was competitive very pleased.
4. kesäkuuta 2025
Excellent Service
Excellent efficient service and quick turnaround, reasonably priced and recommended.
20. toukokuuta 2025
Very instuctive
Very instuctive on how my Freesat box could be repaired. Good service.
20. toukokuuta 2025
PISS OFF
Nothing but pissed off receiving such requests almost 3 months later.
Why do you keep harrassing people. You give a service. Nothing great Just an ordinary transaction. Then you keep pestering me. PISS OFF
19. toukokuuta 2025
Vastaus yritykseltä Freesat Spares
hi, when buying on our website there is a click box to receive feedback and promotion emails. I have found your order and removed you from our list, I'm sorry it has upset you.
Vastaus yritykseltä Freesat Spares
great feedback thank you
New hard drive.
Our Arris freesat box failed. Googling suggested it needed a new hard drive. I ordered one from Freesat. It arrived quickly, was easily fitted thanks to clear instructions, and everything works perfectly again. A good price as well.
11. toukokuuta 2025
Vastaus yritykseltä Freesat Spares
great feedback thank you
Excellent and very professional service…
Excellent and very professional service !
12. toukokuuta 2025
Vastaus yritykseltä Freesat Spares
great feedback thank you
Freesat spares fixed my humax box in a…
Freesat spares fixed my humax box in a very short time & also at a great price. Contact was there all through the process, they also gave me free remote control. My box now works better than ever...5* with thanks...
7. toukokuuta 2025
Vastaus yritykseltä Freesat Spares
great feedback thank you
The website was difficult
The website was difficult. I could not speak to anybody. It cost money to get the box to you which you immediately returned because I presume it was too old. Something which I could have asked had I been able to speak to uou
4. toukokuuta 2025
Vastaus yritykseltä Freesat Spares
Im sorry you didn't have a great experience with us.
But let's just break a few things down, first you sent us a box to repair that we do not list as one of our services
Once we got the box we sent it back free of charge and emailed you with details why we couldn't carry out a repair
Our email from, chat box and phone number are all on the website, under the contact us link from every page.
We also have 100s of pages of information on our site along with videos on YouTube explaining our services
While I know our site is not perfect we have carried out over 1000 repairs to many happy customers that have all had a easy experience with our services.
Just the thing.
The USB Dongle arrived quickly and setting it up to the Wi-Fi was super easy. All in all a very nifty upgrade for my utterly basic freeset tuner.
9. huhtikuuta 2025
Fantastic
Wasn’t sure if I would be able to install the replacement hard drive myself, but with the help of videos provided on YouTube it was a breeze. Box up and running again and saved me a lot of money vs buying a new box. Thanks very much!
27. kesäkuuta 2025
Oma-aloitteinen arvostelu
Good customer service with my purchase.
I needed a new wifi dongle for my aging Humax HDR Fox and Freesat Spares were the only website claiming to have one that would work. Watching their You Tube videos they came across as real enthusiasts which gave me confidence to trust to them so I put an order in. After a week or so it hadn't arrived so I sent them a message using their online chat. Without hesitation they offered to send another which duly arrived a few days later and it worked with the Humax just fine. With customer service like that I would not hesitate to use them again.
11. maaliskuuta 2025
Replacement hard drive
Ordered and received refurbished hard drive, once fitted we could record again.
Job done no issues on delivery time or item.
6. maaliskuuta 2025
Bought Freesat dongle
Bought Freesat dongle, then inadvertently bought it again.
Asked to return it, via their messages, got thumbs up within a couple of hours.
Couldn’t be better.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
Delivered promptly exactly as promised
Delivered promptly exactly as promised. Thank goodness… now I can watch my television. Thoroughly recommend.
3. helmikuuta 2025
Panasonic freesat box
Very helpful, resolved an issue with my freesat controller.
25. huhtikuuta 2025
Oma-aloitteinen arvostelu
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