Freddy Arvostelua 

1 353
•
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Ho preso una felpa con cappuccio davvero bellissima; i pantaloni a zampa invece erano stretti nella vestibilità, poco elartici. Tessuti di qualità, spedizione e reso ben organizzato e veloci. Sono m... Näytä lisää

Saanut 3/5 tähteä

I absolutely loved my jeans until I had an issue 6 months down the line, a hole appeared on the seam and when I contacted customer services I was told as they were 6 months old it is normal for the we... Näytä lisää

Saanut 5/5 tähteä

Sono cliente abituale,stavolta mia madre necessitava abbigliamento sportivo e la scelta più ovvia per me era Freddy per l appunto.. materiali di qualità e durata eccellente, ben rifiniti e nei saldi... Näytä lisää

Saanut 3/5 tähteä

Ho ordinato online 2 paia di pantaloni, con un po’ di difficoltà nel capire la vestibilità dei capi, perché non tutti sono mostrati indossati. La qualità dei capi è alta, ma i tempi per la restituzion... Näytä lisää

3,9

Hyvä

TrustScore 4/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(1 353)

203 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I would rate your whole FREDDY’S…

I would rate your whole FREDDY’S Company a BIG 0!!! I give 0 about your company and product!!! I or anyone in my surrounding family and friends can’t even wear the product ( 2 pair of jeans or fake jeans ) that was ordered with my bank card!!! Thank you so much for your help with all that by the way, now I can sit and worry about losing $201.00!!! It been such a great help with my recovery from my stroke!! I hope you Have a great day knowing that you got $201.00 for nothing.
Sincerely,
Candi Bushgens

6. toukokuuta 2026
Oma-aloitteinen arvostelu
Freddy-logo

Vastaus yritykseltä Freddy

Dear Customer,

Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience.

Having looked into the matter, it appears that the purchases were not made directly on freddy.com but through a third-party retailer. As such, the return, exchange, and store credit policies that apply to your orders are those of the retailer in question, and unfortunately fall outside of our direct control.

We would encourage you to reach out to the retailer's customer service team for further assistance.

We remain at your disposal should you need any clarification.

Best regards,
FREDDY TEAM

Saanut 1/5 tähteä

Promised online sales not available. Poor management of online sales

Sono scontenta perche ho ordinato un pezzo esposto disponibile per taglia. Ho effettuato la mia scelta ho perfezionato con il pagamento Ho ricevuto conferma ordine #309782 - 15 Maggio. La scelta era possibile Si e' conclusa Non ci devono essere sorprese come se entri in un negozio scegli paghi prendi esci.
Invece, l'acquisto concluso e' stato stornato per mancanza della taglia al momento della spedizione. Questo e' scorretto e non e' un problema mio se non sapete gestire le vendite online.. Non e' corretto io ho scelto in tempo reale e' mio diritto avere quello che prendo come in un negozio reale. Non potete esporre e poi e' solo virtuale.. Desidero avere il pezzo che ho scelto e pagato liberamente perche offerto da voi in vetrina quindi disponibile.
Oggi non siete in grado di gestire il catalogo online e le vendite online. O vi aggiornate o smettete e vendete solo in negozio

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Freddy-logo

Vastaus yritykseltä Freddy

Gentile Cliente,

La ringraziamo per aver condiviso la sua esperienza e ci scusiamo sinceramente per l’inconveniente occorso con l’ordine #309782.

Comprendiamo pienamente il suo disappunto: la conferma di un ordine e l’accettazione del pagamento rappresentano un impegno nei confronti del cliente, e ci aspettiamo di onorarli. In questo caso, un errore nella gestione delle giacenze ha generato una discrepanza tra la disponibilità indicata sul sito e quella effettiva al momento dell’evasione dell’ordine. Siamo consapevoli che ciò non avrebbe dovuto verificarsi.

A seguito di una verifica presso tutti i nostri magazzini, non è stato possibile reperire la taglia richiesta. Abbiamo pertanto proceduto al rimborso integrale dell’importo pagato. Ci rendiamo conto che questa non è la soluzione auspicata e ce ne scusiamo.

Stiamo adottando misure per migliorare la gestione del catalogo online e prevenire il ripetersi di simili inconvenienti.

Cordiali saluti,
Freddy Team

Saanut 5/5 tähteä

I love Freddy jeans

I love Freddy jeans! Since discovering this brand, I wear only Freddy jeans. So comfy and so cute. And great designs and fabrics! Truly one of my favorite brands.

19. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Let me start by saying that the…

Let me start by saying that the customer service is amazing and very responsive. I am a business owner myself, and I truly appreciate this level of service.

As for the quality of their leggings and everything else, it is outstanding! I know the brand is a little more expensive than others, but you truly get what you pay for. If you want quality that will last for years, then this brand is for you. Cheaper brands may last less than a year, but these are made to last.

I strongly believe in quality over quantity. I am a huge fan, and my whole family wears their leggings. I am definitely a customer for life!

Thank you, Freddy :)

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful the jeans smelled like mold two…

Awful the jeans smelled like mold two pairs, I wrote and they told me it was a promotion however it was not. Regardless I had been instructed to bring these mold ridden jeans to my local post office and this was not the first time.NEVER AGAIN

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Freddy-logo

Vastaus yritykseltä Freddy

Dear Customer,

We sincerely apologize for your experience — receiving items with an unpleasant smell is absolutely not our standard, and we completely understand your frustration, especially as this is not the first time this has happened.

Based on the information available, it appears your purchase may not have been made directly through freddy.com. We would kindly ask you to contact our customer service via freddy.com with your order details so that we can open a formal investigation into the matter.

We take this kind of issue very seriously and want to make sure it is properly looked into.

Warm regards,
Freddy Customer Care

Saanut 5/5 tähteä

Ottimi prodotti

I prodotti freddy continuano a non deludere al contrario di altre Marche sportive che negli anni hanno peggiorato la qualità

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

My wife was a huge Freddy fan and…

My wife was a huge Freddy fan and recently we ordered two pairs of trousers. They did arrive quickly but one pair was not what was ordered and the other pair smelled horribly of damp. They had to be washed twice to make them wearable. So very very let down. We will not order again.

12. toukokuuta 2026
Oma-aloitteinen arvostelu
Freddy-logo

Vastaus yritykseltä Freddy

Dear Customer,

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the experience you and your wife had with your recent order.

Receiving the wrong item and a product that did not meet our quality standards is absolutely not the experience we want for our customers, and we completely understand your disappointment.

Based on the information we have on file, it appears that this purchase may not have been made directly through our official website freddy.com, but rather through one of our retail partners. If that is the case, we would kindly recommend contacting the retailer directly, as they would be best placed to resolve the issue.

That said, we have flagged your report internally so that the matter can be looked into. If you would like us to investigate further, please don't hesitate to reach out to us directly at freddy.com and we will do our best to assist you.

We truly hope to have the opportunity to restore your confidence in the Freddy brand.

Warm regards,
Freddy Customer Care

Saanut 2/5 tähteä

2 stars for my memories of what the…

2 stars for my memories of what the products and company used to be.
3 pairs ordered, all using the online fit calculator. One is too small. The other is uncomfortable but will be fine. The third is the right fit exactly, but tore a hole when I pulled them on, despite me having very short and well maintained nails. The fabric is too thin and poor quality now.
Oh and returns or refunds are a nightmare.

This will be my last attempt at buying this brand. It's just not worth it anymore.

7. toukokuuta 2026
Oma-aloitteinen arvostelu
Freddy-logo

Vastaus yritykseltä Freddy

Dear Customer,

Thank you for your detailed feedback, and we are sorry to hear about your experience.

We understand how frustrating it must be to have a pair tear on first wear. While Freddy fabrics use a special bi-elastic technology designed for comfort and flexibility, we acknowledge that this can make them more delicate than standard trousers — and a tear on first use is certainly not acceptable.

Regarding the return process, we are sorry if this felt difficult. Please don't hesitate to contact our customer service via freddy.com and we will do our best to assist you as quickly as possible.

We value your loyalty and hope to have the chance to restore your trust in the brand.

Warm regards,
Freddy Customer Care

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