Bought the Electric FMX4-PRO-TW log splitter. It works well but dropping a star because one of the trolley wheels buckled under weight and I had to purchase the all terrain trolley, which added £90 to... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Rang Forest master about a problem with my log splitter . They were so incredibly helpful and asked for photos to identify the type of log splitter and the problem. They advice was repairable a... Näytä lisää
What the company is doing well ( indeed exceeding my expectations!) is looking after its customers . Long past any reasonable expiry of any normal proffered after care .
My experience was a roller coaster, lots of bumps, though wasn’t by fault of forest master. If it was not for their extraordinarily immaculate customer service, Megan Allsopp in particular, I would h... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Forest Master Ltd is a UK based company that expertly design, manufacture and sell award-winning forestry machinery equipment and tools, such as log splitters, wood chippers, sawhorses, workbenches and an extensive range of spare parts and accessories. We make it possible to turn the laborious splitting of the pile of logs that would normally take you hours upon hours, into a fun stress relieving past-time. for you to heat your home with natural resources. That’s not all, we also provide next day delivery* on all of our products, at no extra cost. We’re committed to providing exceptional customer service to all of our customers, all of the time. Our experts are always on hand to help you with any problems or questions you may have.
Yhteystiedot
Forest Master Ltd, Industry Road, Heaton, NE6 5XB, Newcastle upon Tyne, Yhdistynyt kuningaskunta
- 0191 265 5000
- info@forest-master.com
- forest-master.com
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Forest master are brilliant
Forest master are brilliant, fast secure delivery, very helpful customer service who will do there best to help you,
Saw Horse Is The Best ♥️👌🏻♥️👌🏻
The saw horse is amazing, it holds the log nice and steady whilst being cut. I have had 3 other brands of sawhorses and this is the best by far, I wish I had bought one a long time ago 👌🏻👌🏻.
The company give a true description of the item and post out faster than lightening, cannot fault them. Would definitely recommend them and would give 10 stars if I could **********. 👍🏻👍🏻👍🏻
Excellent service
Excellent service, prompt attention to all correspondence and orders.
Exceptional service and support
I borrowed a Forest Master wood splitter and it stopped working whilst I was using it. Subsequently, I contacted the company who were extremely helpful, I couldn’t have wished for better support, emails were answered promptly and they were very informative, talking me through possible causes and solutions to the problem.
I can highly recommend this company and would not hesitate to buy from them in the future.
Reliable and a top quality well built 6hp electric start chipper
I purchsed my 6hp petrol - electric start Forest Master Chipper two years ago so this is a long term review. I use the chipper in the summer and autumn months only and a lot as I have a 2/3 acre plot. The chippings are great for the flower beds.
The pruduct has been very reliable in use and still works as good as the day it was purchased and that alone endorses the quality of the machine. It punches well above it's weight and chips everything ( within reason ) with ease. The chipper blades are very good in service and are double sided. I have not needed to change them yet. The electric start battery still performs as when new and has needed no charging despite two long winter periods of none use. The motor is very powerful for a chipper of this size and does not struggle if used the way it should be. It will chip branches well over the stated sise. This has to be one of the best purchase I have made and has made light of work of everything thrown at it. A little tip and nothing to do with the machine however, but my forgetfullness. After you have finished using the machine and are storing it, make sure the fuel tank has no fuel in it. Petrol goes stale if left in situ for a while so use a fuel stabilzer if you do leave petrol in the tank. Also if the fuel goes stale in the carburetor it will not start because there are no octanes in it and it's just like dity brown water that stinks. As a matter of good pratice I drain any fuel from the carb before storing the machine over winter. This is easy and can save you a headache and a flooded wet spark plug and so the engine will not start. On the carburetor bowl there are two nuts one underneath it's bowl and one about half inch above that on the side. Shut off the fuel valve. Open the one on the side and let the fuel drain out of the carb thus emptying the fuel bowl. When filled with fresh petrol when next you put the chipper in service the machine has no problems it will fire up first time. All good practice but it's a simple thing that's easy to forget to do.
Adam was brilliant no squabbles sorted…
Adam was brilliant no squabbles sorted the replacement part and sent an update.
Cannot fault the customer service excellent.
Great customer services
Great customer services. Fast delivery and excellent product.
Well made product and clear assembly…
Well made product and clear assembly instructions
Easy way to split logs
We are pleased to find that this simple device provides a different way to split logs. The blade is so sharp it only takes a few taps to set the log on top and then a heavy stroke or two with a lump hammer does the job.
Screwing it onto a stump proved a bit difficult at first, because the drill was too bulky to fit straight above the screw holes. Luckily, found some drill extensions that allowed screwing it in tight.
Delivery when you said
just what i needed and quick
great machine ,great service
I had researched this company and…
I had researched this company and chipper on line and was expecting good things - i have not been disappointed - a really excellent product and company with super fast delivery!
This review is not about a product but the service
This review is not about a product, but the service they provide.
If you are outside of the UK dont touch this company. They have absolutely no idea about shipping procedures to other countries and do not care to inform themselves before they ship anything. In our case after we got told they ship world wide and take care of everything,we ordered and paid. They shipped the product (a shredder in our case) to Hungary. Soon we found out that this is not possible unless you have an official importer's ID number which we naturally did not have. We even filled out the Customs forms, but without the ID number the goods could not be cleared and got returned to Forest Master UK. After even accusing us that this was all our fault and we did not cooperate, although we did even more than one would need to and filled out Customs forms and send them forward and backwards they told us that the cost for shipping will be deducted from our refund. This is simply outrageous and proofs that this company (we dealt with Adam Bowey) provides absolutely terrible customer service. If we were told about the import procedures before we ordered we would have never ordered. All they needed to do was asking FedEx about the rules or mades themselves knowledgeable before blindly shipping something to another country. Now we are some 80 Euros lighter and they don't even admit that they stuffed up. They even went as far as telling us that the refund can take up to 10 Days due to being international.... I am speechless. They received my money within minutes (credit card) so does it work in reverse. What a heap of bullshit and excuses. So my advice is to stay well clear of this company and don't even think about buying or ordering anything if you are not in the UK.
Very professional
Very professional, very helpful and very quick
Towar zgodny z opisem i dobrej jakości.
Towar zgodny z opisem i dobrej jakości - sprawdza się przy pracach ogrodowych. Przydałoby się dorobienie rączki transportowej u góry oraz pełny zakres regulacji pochyłu przy zmianie z mulczera na rębak, jest nieco ograniczony. Mimo drobnych utrudnień z odprawą celną w moim kraju, sprzedawca pomógł skutecznie rozwiązać problem i przesyłka dotarła.
Hat alles super geklappt
Hat alles super geklappt, Ware ist Super gut verarbeitet, kann ich nur weiterempfehlen 👍
Exceptional service
I must say that the service was exceptional. Very quick, I was happy with the price and the socket worked perfectly.
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