Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Takeaway-palvelu
  2. Elintarviketoimittaja

Erilaisten ulkoisten lähteiden tuottama tieto

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Food was great

Food was great! Wish we could order Thai Ice tea on foodler. My dept ordered lunch here and they were on time. I would order here again.

18. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

i had put in a order for lunch food …

i had put in a order for lunch food never came and only thing they said was that they can cancel and refund the money. missed lunch and have to work hungry the rest of the day! thank you for offering nothing for your mistake. Customer should not have to ask what they can do for your mistake. just because we don't ask for anything for your mistake it would have been nice to offer something even if its the smallest thing.

17. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello James,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 5/5 tähteä

OMG - YUMMY!

OMG - I LOVE the food from Stone Hearth - not only can you taste the home made deliciousness, you can see them preparing your food when you eat there. I have already recommended it to several colleagues, who have also been delighted. Awesome people make it one of my top choices for lunch in this area.

17. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Missing items.

The driver took forever with the food and upon arrival did not give the two sodas I was charged 5 dollars for.

17. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Mikayla,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 5/5 tähteä

I love Foodler

I love Foodler. It is a great way to order takeout. The customer service is outstanding, on the rare occasion when there are issues with the order

16. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

My first order was to a place that has …

My first order was to a place that has changed it's name and menu.
Chirping Chicken is no longer there -

My 2nd order was to BarKogi - food was ok but order was not correct at first. Not a Foodler issue, I'm sure -
I called the restaurant and they happily corrected the error.

16. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Sandra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 2/5 tähteä

Food was received two hours after …

Food was received two hours after ordering, and wasn't hot

16. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello John,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 2/5 tähteä

Foodler was great but the food from …

Foodler was great but the food from Gourmet Garden was very sub par. I ordered 3 maki rolls. They all tasted the same with very little flavor. Almost as though they weren't fresh. I was very disappointed needless to say

16. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Debra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 1/5 tähteä

I'd highly recommend you order elsewhere.

Honestly Foodler could do a heck of a lot better on customer service. I ordered on sunday night and the food arrived 2 hours and 15 minutes late, over 3 hours after I ordered. When the food arrived the miso soup was cold, the rice had dried out, and the avocado had turned brown. I was too scared to eat raw fish that was likely out for 3 hours so I threw it away. I contacted foodler to ask about a refund and they kept saying they needed to reach out to the restaurant. 2 days and many emails later they still had not contacted them. They claimed the restaurant was unreachable which was interesting because when I called to see they picked up on the second ring. The restaurant would not refund and foodler refuses to stand behind their service. I'd highly recommend you order elsewhere.

15. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Jessica,

I'm so sorry to hear about your recent experience. We sincerely hope that we can resolve this for you to your complete satisfaction. Please contact us at support@foodler with your order number.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 3/5 tähteä

Almost Satisfied Customer

Some of the restaurants are not as good as reported and the food is often delivered cold and very late at times.

15. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Monique,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 5/5 tähteä

Highly Recommended

I've tried almost every food delivery service available. Foodler has the widest choices, and has always helped me when the odd problem has occurred.

14. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Food

Although we were given the wrong order, the food is great either way and they deliver in the time stated

13. elokuuta 2017
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin