Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The app doesn't adequately allow you to customize your order, forcing you to use the comments section, which is often ignored by restaurants. I really hate that you can't earn point any longer and res... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Foodler's save your order option did not save my allergies notes and I recreated an order only to realize that it could kill me if I ate it. No apology or potential solution from their CS team. Had... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Food arrived in a timely manner. One of the main dishes ended up having a hair in it!! Called foodler almost immediately & still waiting for a refund the next day. I know things happen, but it was pre... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Takeaway-palvelu
  2. Elintarviketoimittaja

Erilaisten ulkoisten lähteiden tuottama tieto

Foodler believes a restaurant should focus its energy on things that a restaurant does best - which is making a great meal. We also believe that users should be able to find restaurants easily, compare them, and place orders from those restaurants - all in one place. We are dedicated to making both the restaurant and user experiences great. We are constantly adding new features, and hope you'll give us a try.


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I "heart" foodler!!

I "heart" foodler!!
I've used foodler for YEARS and can't remember the last time I just ordered food over the phone. Actually, I don't see the point in EVER ordering food over the phone. We love you FOODLER!

25. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

drivers keep forgetting deliver drinks

24. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Zhuoqun,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 1/5 tähteä

Terrible

Was in Boston August 19, placed order was charged twice for same exact order and they refused refund. They did two exact orders and I was billed a total of over sixty dollars for only an order I place of Thirty dollars.

23. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Osorio,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 1/5 tähteä

driver was horrible

driver was horrible. When i explained to him how to buzz my condo unit and get in the building his reply was....."you can't come down and get your food?". I told him i had kids sleeping and he really didn't care.

I would like to remove the tip from the order/sale if possible.

22. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Mike,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 2/5 tähteä

My order was delivered on time but the …

My order was delivered on time but the driver forgot my soda. It has been an hour still have not recieved it. This ruined my order

22. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Ira,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 5/5 tähteä

Foodler is the best food service out …

Foodler is the best food service out there. I had used grubhub before finding Foodler and after that had tried a few other services because of the promotions. However, even after the promotions, I found that foodler was the easiest and most user friendly. Plus their points seem to rack up faster than others! More food! :~)

20. elokuuta 2017
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Ignored "special instructions".

Order was late. The restaurant did not follow or honor my "special instructions". Why bother asking if the restaurant ignores. Nothing worse than sushi rolls with so little wasabi, you can't finish your dinner! Disappointing!

20. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Leslie,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 1/5 tähteä

It was an extremely horrible …

It was an extremely horrible experience. They delivered the food but they gave it to a neighbor. It's exchanging to many hands for me to eat. Church's Chicken have decided not except responsibilities for this behavior. I do not recommend this establishment (Church's Chicken) or deliver Service. Thanks for the opportunity to express my concern!!!!

19. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Reginald,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 1/5 tähteä

Terrible Customer Services

I paced my order at 5:40pm. From our apartment window we saw what looked like a possible delivery person try to dial in via our intercom, which is an extra feature for some units and not ours. This is why I leave special instructions to call my phone and that we'll be right down. This has worked for multiple food delivery services. Foodler had given us an estimated time of 6:40pm and so we decided to wait until then to call since it may have been possible the delivery person was delivering a different order. At 6:40pm I called and was told that they were waiting for their driver to return before sending out the order. At 7:3opm I called again asking for an update. The woman on the phone told me that they delivery person had tried to call but it was the wrong phone number. I tried to explain that I was currently looking at my receipt which was showing the correct number and she cut me off stating again that it was due to the wrong number that I had entered. She literally made a statement saying that it was my fault ("due to your error"). I tried to explain and question what we had seen with the delivery person attempting to dial the intercom and again was cut off with her asking "do you want your food or not?". Since I had already paid by card I stated that I would like the food. She stated she was trying to help me and at this point I began to show my frustration and stated that she needed to do so without cutting off customers and without using an attitude. She then stated that she was "answering [me] how I was coming at her". I've worked in customer service and I don't care HOW upset the customer is you never 1) put blame onto them and 2) NEVER talk to them like that! We did not give them a tip and I'm calling corporate.

18. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Cassandra,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Saanut 2/5 tähteä

Food wasn't as good as usual

Food wasn't as good as usual. Plus we had a mistake with our order and they were very rude! Not helpful at all.

18. elokuuta 2017
Oma-aloitteinen arvostelu
Foodler-logo

Vastaus yritykseltä Foodler

Hello Stacy,

I'm so sorry to hear about your recent experience. Our Support team has contacted you directly to address what happened. We sincerely hope that we can resolve this for you to your complete satisfaction. If there's anything else we can do, please don't hesitate to reach out to us at support@foodler.com.

Thank you again for using Foodler.

Sincerely,
Foodler Support Team

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

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Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

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