Overall very helpful however some things just take way too long to get a response or solution etc. In the end they stand by their product and took care of the issues etc.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Purchased a 3D printer. The printer broke in under 4 months. Was expecting support with a 1 year warranty but was told there was fine print and the parts that were broken had a much shorter warranty.... Näytä lisää
My new Creator 5 had an issue with it and they were willing to help me fix it and troubleshoot me through the process . In the end when the problem still wasn’t fixed , they sent me another one no que... Näytä lisää
Support was quick to respond. My concerns where addressed to my satisfaction. Once a shipping label was created. The printer arrived in less than 24hrs. The Creator 5 Pro assembled quickly. The p... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Flashforge is one of global 3D printing suppliers, offers professional, commercial and consumer 3D printers, filaments, software and solutions.
Yhteystiedot
Xian Yuan Lu, Jinhua Shi, Kiina
- flashforge.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ich bin sehr begeistert von der…
Ich bin sehr begeistert von der schnellen Antwort. Man kam mir mit meinem Problem schnell entgegen und es wurde mir eine super Lösung angeboten. Vielen lieben Dank.
First class customer support team.
The customer support/help representative was very understanding to my on-line ordering plight, which due to website issues meant that I missed an ‘order-by’ deadline date. After contacting them, they sent me a discount code for £150 so that I could complete my order after (the end of offer) date & still obtain the printer for the discounted cost.
Parfait
Parfait, reponse rapide et solution au probleme apportée rapidement
Flashforge is a great company to work with
Flashforge has been so great to me in my situation. I have multiple printers by them and I am a big fan. I use them daily in my business production line up.
I appreciate the excellent Customer Srvs.
I appreciate the excellent fast response, customer support and responsible personal follow through the representatives from FlashForge have provided me. Such responsible follow through I do not receive from the other printer companies from whom I have purchased printers AnyCubic, BambuLabs, Elegoo. Before you buy any printer it’s important to know the customer support will really care and help you.
Responses were timely
Responses were timely and they answered all my questions. FlashForge has been very active in all the communities I've been on relating to 3D printing.
This is my second Flashforge printed
This is my second Flashforge printed. There was a mix up with my email address so I didn’t receive the full discount but they quickly responded and immediately credited me the difference. Looking forward to doing more business with them.
Me e sentido muy agusto con el trato y…
Me e sentido muy agusto con el trato y el proceso de compra de mi producto y siento mucha confianza con la marca en este momento, siempre tuve una respuesta constante, tambien hubo cumplimiento con los dias pautados para respuestas a mis solicitudes .
Happy 2+ year customer
I've been a Flashforge customer for over 2 years now, customer service and communication has always been good, really love my A5M Pro. My experience with Flashforge has made the decision to preorder the new Creator 5 very easy.
The customer service is AMAZING
The customer service is AMAZING, they are so helpful!
Fast and Excellent Service
I had an issue with a voucher and contacted the service desk. My problem was resolved in no time. The support was quick, efficient, and very helpful. Excellent service!
evrything its ok :)
Just 15 out of 10
Just 15 out of 10. They responded very quickly to my request regarding checking delivery countries, and everything was corrected. Cyprus is now available for ordering. I made a mistake in the order, and they wrote to me and corrected everything themselves. Well, this is a gold standard of service, thank you.
Flashforge worked with me to correct a…
Flashforge worked with me to correct a mistake on my end. Love the printer!
Fast customer service with detailed…
Fast customer service with detailed response. Can't wait to get my Creator 5 3D printer and hope it's a smooth experience overall.
Solo espero que sus máquinas sean tan…
Solo espero que sus máquinas sean tan buenas como su atención. Ojala hoy en día las empresas se tomaran tan en serio la atención al cliente como Flashforge.
Always helpful and excel in after sales service
All I had to do is to let them know what my problem was and sent them pictures at the same time. They responded in no time at all and solved my issue right away. You can not ask for more than the excellent service I received. Thank You Flashforge.
FlashForge keep up the great work and putting out quality printers at great prices!
FlashForge has always been very responsive. I have owned a few of your printers. Most recently purchased the AD5X. I have reserved 2 Creator 5 Pros on the Early Bird reservation. Looking forward to seeing how these will fit in with my 3D printing business.
Great customer service fast response…
Great customer service fast response time you guys are awesome will always be a customer
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