First Luggage and their logistics partner are efficient. They collected and delivered our suitcase, with all the contents intact, when they said they would and vice versa for the return journey. This... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time using a luggage service. I called in for information and everything was explained clearly and David was exceptionally helpful and patient. Day of pick-up, they checked in when they'd rec... Näytä lisää
Easy booking process, friendly and helpful staff, documents sent very quickly, with clear instructions. We have used this service for over 10 years, travelling in June and again in August / Septemb... Näytä lisää
This company was quite extraordinary. The forest fires in South West France meant that we suddenly didn't know if we could travel at all. I contacted First Luggage and cancelled the collection of our... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Yrityksen kirjoittama
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Yhteystiedot
120 Salmon Street, NW9 8NL, London, Yhdistynyt kuningaskunta
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,9
Erinomainen
699 arvostelua
Pyytää asiakkailta arvosteluja
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Lots of great communication before…
Lots of great communication before delivery. Awkward heavy item but Stephen and Alan made nothing of it. Great service!
17. helmikuuta 2022
Oma-aloitteinen arvostelu
High class
High class. Did all it said on the tin. Suitcases in perfect condition and delivered on the required date. UK/USA
10. helmikuuta 2022
Very good service
Very good service - the team were very professional and it was a pleasure to have them as my removal company. I will be using again and would recommend to others.
7. helmikuuta 2022
Oma-aloitteinen arvostelu
Excellent service and collection and…
Excellent service and collection and delivery on time. Thanks
28. tammikuuta 2022
I am a first time customer of first…
I am a first time customer of first luggage and will use it continuously now! Great service.
17. tammikuuta 2022
The only improvement I would have liked…
The only improvement I would have liked would have been to have time slots for pick and drop off for luggage. E.g if the driver could have said, pick up will be between 9 and 1pm and/or drop off between 1pm and 6pm, giving a 4 or 5 hour interval.
Otherwise all very good.
30. joulukuuta 2021
Fantastic service
Fantastic service - thank you - less than 24 hours to collect and deliver. Just brilliant.
21. joulukuuta 2021
Each time I have used First Luggage
Each time I have used First Luggage I have had excellent service. Arrived on time and taken from Norfolk to Scotland where it arrived the next day. I did once use a cheaper service but my luggage got lost for five days, so well worth paying the little bit extra
14. joulukuuta 2021
Very pleased with this great service.
Very pleased with this service,especially as,due to our altered schedule,the return pickup was from a different place to the delivery
Collected yesterday pm and delivered today at 1.30 pm.Lancaster to Aberystwyth.
Just a tiny complaint--we did not receive the usual envelopes and cable ties and had to improvise with plastic bags and adhesive tape.
3. marraskuuta 2021
Helpful team, fixed pickup issue quickly
Faced some issues with the DHL collection on Friday evening but the luggage service team fixed it quickly even at 11pm! Luggage were collected this Saturday morning instead by a very nice and polite man.
My recommendation: to avoid stress maybe avoid Friday collection as it is a busy day for everyone, call the luggage service team once you booked to have your pickup details and time slot. Mine was 9-5.30 but they might know more on the day :)
29. lokakuuta 2021
Oma-aloitteinen arvostelu
Excellent service
19. lokakuuta 2021
Fantastic service
Fantastic service, I was apprehensive at first having never used a luggage service before, but cannot fault it.
Dealing with the Customer service team was easy and their frequent updates for tracking also kept me at ease.
I doubt I’ll ever travel with luggage again. Why would you?
Great product, great service- I’m one happy man.
14. lokakuuta 2021
The first time I’ve used First Luggage…
The first time I’ve used First Luggage and if I could give them 10. I would, excellent service, delivered a day earlier which was very helpful, and having had to have a couple of calls with Rebecca, she was brilliant and very understanding. I will most definitely use them again. Carol Waters
29. syyskuuta 2021
I was pleased with the service
I was pleased with the service, my luggage, was delivered on the next day, going out and coming back. Well done First Luggage.
27. elokuuta 2021
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