First Luggage and their logistics partner are efficient. They collected and delivered our suitcase, with all the contents intact, when they said they would and vice versa for the return journey. This... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First time using a luggage service. I called in for information and everything was explained clearly and David was exceptionally helpful and patient. Day of pick-up, they checked in when they'd rec... Näytä lisää
Easy booking process, friendly and helpful staff, documents sent very quickly, with clear instructions. We have used this service for over 10 years, travelling in June and again in August / Septemb... Näytä lisää
This company was quite extraordinary. The forest fires in South West France meant that we suddenly didn't know if we could travel at all. I contacted First Luggage and cancelled the collection of our... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Yrityksen kirjoittama
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Yhteystiedot
120 Salmon Street, NW9 8NL, London, Yhdistynyt kuningaskunta
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
4,9
Erinomainen
699 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I have used First Luggage many times
I have used First Luggage many times. Always an easy and great experience. Mish on the team goes out of his way to make sure of the speedy and safe arrival of our luggage.
13. huhtikuuta 2023
First Luggage have provided fast and…
First Luggage have provided fast and efficient service would definitely recommend them and use them again!
11. huhtikuuta 2023
very good experience.
5. huhtikuuta 2023
They communicated very well
They communicated very well. Slight hiccup with DHL who was doing delivery
All sorted now
4. huhtikuuta 2023
Great service
Great service! Quick delivery and updated throughout the whole process!
10. maaliskuuta 2023
Excellent service
Excellent service. Reliable. No hassle. Keep me informed through the entire process. Efficient. I can’t say enough about your good service. Love it!
20. maaliskuuta 2023
Fabulous
Fabulous! easiest service I've used and arrived quicker than expected.
Will definitely use again.
16. helmikuuta 2023
Super service
Super service, from initial enquiry (and several other phone calls to ask further questions) to pick-up in US and delivery to UK. Couldn't be happier.
16. helmikuuta 2023
My experience with First Luggage has been excellent…
My experience with First Luggage has been very positive. All the pick up and deliveries were carried out exactly as scheduled, drivers were very professional and helpful and most importantly First Luggage kept me well informed. Travelling without my suitcases was wonderful. I will use them again and will certainly recommend them to my friends
4. tammikuuta 2023
Very quick delivery
22. joulukuuta 2022
Everything was picked up and delivered…
Everything was picked up and delivered in time. I haven't seen the luggage yet to see if it all arrived in one piece yet.
19. joulukuuta 2022
Luggages were late
Luggages were late! No one answers your emails on time or returns your call!! Im still waiting for a call back!
16. joulukuuta 2022
Travel with free hands
It is an easy way to travel without luggage. A plus would be to have a pickup/delivery slot (instead or 9am-5:30pm, which is a bit challenging in terms of organisation).
15. joulukuuta 2022
Avoid AT ALL COSTS
Avoid AT ALL COSTS
We have used them twice to ship our luggage ahead for a holiday. Both times the luggage arrived late. To their credit, however, they did provide a full refund and offered to give us a credit toward a future shipment.
15. joulukuuta 2022
Oma-aloitteinen arvostelu
I’m appalled with this company
I’m appalled with this company FIRST LUGGAGE we booked a holiday with great rail journeys and you’re company we’re appointed to take care of our luggage,
It would of been a help if you answered the phone, so we could of got labels etc, other companies take your luggage with you on pick up, but your company wanted to pick the luggage up a week before holiday then we wouldn’t of received it until we were a few days on our holiday, then we wouldn’t of had it returned for another week after holiday was over, big question WHY,
some of our group never received their luggage, because we opted out of your service we’re pensioner’s and had to struggle with rail station platforms stairs and escalators, not what I call a holiday
14. syyskuuta 2022
Oma-aloitteinen arvostelu
Excellent from beginning to end
Excellent from beginning to end. Everything worked as advertised and I was able to track my luggage every step of the way from UK to USA
3. lokakuuta 2022
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