I was contacted out of the blue about a distant relative. She was my father's cousin who I sadly had never met as her side of the family (there were 11 children between her father and my grandfather)... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
You notified me after my aunt passed away, without you I would possibly not have known. After that you also found all familymembers that I can think of, and that is something I have deep respect for... Näytä lisää
Where to start? I'll keep this short and sweet. Extremely professional. Able to answer questions - some of which may be considered rather odd - and helpful when doing so. Good - no, canc... Näytä lisää
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I signed an agreement with Finders 17.2.2022. They sold our apartment in Spain 10.2.2023 with the solicitor recommended and picked by Finders. However, we never received anything of the sales pric... Näytä lisää
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We're Finders International, an award-winning probate genealogy firm established in 1997. We trace missing heirs, locate assets, and support estate administration. Headquartered in London with offices in Cardiff, Edinburgh, Dublin, and Sydney, we work globally to help legal professionals, public sector bodies, and private individuals resolve complex cases. We are trusted experts in probate research, known for our accuracy, ethical standards, and commitment to excellence. Our accreditations include ISO 9001 and ISO 27001, and we are proud members of the IAPPR. Named Best UK Probate Research Firm for six consecutive years, we continue to lead the industry with professional, reliable service.
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Yhdistynyt kuningaskunta
- findersinternational.com
4,2
Hyvä
113 arvostelua
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Preventing funds being transferred to the estate, after a long drawn out house sale
After a family member's unexpected death, as Amdinistrators we had to honour a contract he had signed with Finders to sell his house.
The house eventually sold after about 20 months, whice seemed to include long periods of inactivity in terms of marketing, and a lack of explanation/communication during these times, often not responding to requests for updates. Service was substandard compared to my previous experiences with ordinary estate agencies.
40 days since the eventual sale of the house, they have not provided the simple paperwork that the solicitors require for release of the funds to the estate. They have offered no satisfactory explanation (to myself or, as I understand, the solicitors), do not respond to my requests for explanations or simply for details of a contact who is dealing with it.
As you can imagine, when an organisation responsible for a large amount of money does not respond to contact, it leaves us with high levels of concern. We can only hope that it is simply poor admin/service and not something more sinister and that the house proceeds will eventually be transferred to the estate.
Administrating a loved one's estate is never going to be a pleasant experience, but Finders have made it much more stressful and long drawn out than it needs to be, causing distress to Administrators and Beneficiaries. I would not recommend using them and wish I had investigated getting out of the contract, but at the time I had no reason to doubt that they would be efficient in doing the job that they have changed a considerable fee for.
Update - on the 45th day, Finders provided the paperwork which should have been provided on the day of the sale, and the transfer of funds was completed. There was no explanation given for the delay. Our contact said she was sorry for the delay and inconvenience caused.
16. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Finders International
Dear K McCarthy.
We are disappointed to have received a 1 star review. The above comments seem to relate to the services of our Estate agency partner. We would encourage you to contact them directly to relay your feedback and any outstanding issues you may have.
Great Company
Great company, be sure to get in touch if they contact you for a surprise inheritance!
1. elokuuta 2023
Oma-aloitteinen arvostelu
Very friendly and open
Very friendly and open, ready to reassure and help me at a difficult time. Use their services. I was offered other firms but they were the best!
29. marraskuuta 2022
Oma-aloitteinen arvostelu
Extremely professional
I represented finders international for a number of years as a senior representative I can say that finders are a great company to represent, I found them to be extremely professional , trustworthy and honest.
I would definitely recommend the company
1. maaliskuuta 2023
Oma-aloitteinen arvostelu
Hiding Behind A Name
Hiding Behind A Name
We thought we were using a reputable company....Boy how wrong can one be.There isn't enough room to write the experience we have had with this company bringing my 80yr old mother to tears on more than one occasion.You know what i mean!!!! I expect the usual excuses in a reply but honestly NOT INTERESTED ANYMORE.....advice to anyone thinking of using Finders "Don't rush to sign the" dotted line" look at different options ....to my mother it isn't about money but to other's i'm not so sure!!
5. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Finders International
Dear Mr Baxter, We have requested further information from you to identify your case, but we have received no response. Please can you contact your dedicated case manager or call the office on 0207 490 4935 so that we can discuss your matter further.
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