Information was good but did really think the online family tree was very good as difficult to read on your iPhone, would have preferred a hard paper cop.
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Always pleasant to chat to, would have been 5 stars but sadly it’s taken longer than expected and I am being asked a lot how much longer. All in all I have been happy to talk to anyone there and they... Näytä lisää
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Dreadful company , never contact you and after 18 months have still Not completed the family tree so we cannot receive our inheritance . My brother and myself are the only relatives they found but... Näytä lisää
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Although I have not yet had a lot of dealings with the company I have found them to be very helpful and professional
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Yrityksen tiedot
Yrityksen kirjoittama
Estate Research specialise in tracing next of kin and missing heirs to estates. We work with local authorities, NHS trusts & hospitals and our Private Client department provides a range of legal services to Wills & Probate solicitors.
Yhteystiedot
102 Chapel Lane, Wigan, WN34HG, Yhdistynyt kuningaskunta
- 01942826500
- email@estateresearch.co.uk
- www.estateresearch.co.uk
4,2
Hyvä
23 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Information was good but did really…
Information was good but did really think the online family tree was very good as difficult to read on your iPhone, would have preferred a hard paper cop.
16. huhtikuuta 2026
Vastaus yritykseltä Estate Research
Hi Laraine,
Thank you for your 5-star review. We’re so pleased to hear that you found our information helpful.
We’d be very happy to send you a hard copy of your family tree. Please get in touch with your case manager to request one.
Kind regards,
Estate Research
Good communication.
15. huhtikuuta 2026
Vastaus yritykseltä Estate Research
Hi Mark,
Thank you very much for your 5 star review!
Best Wishes,
Estate Research
Although I have not yet had a lot of…
Although I have not yet had a lot of dealings with the company I have found them to be very helpful and professional
15. huhtikuuta 2026
Vastaus yritykseltä Estate Research
Hi Michael,
Thank you for your kind review.
We're so glad to hear you found our team very helpful and professional.
Should you ever have any questions regarding your case, just get in touch and we will be more than happy to assist.
Best Wishes,
Estate Research
Just very helpfull all round kept me…
Just very helpfull all round kept me informed
8. huhtikuuta 2026
Vastaus yritykseltä Estate Research
Hi Thomas,
Thank you for your lovely review.
We are glad to hear you found our service helpful and our team always kept you informed.
Best Wishes,
Estate Research
Vastaus yritykseltä Estate Research
Hi Anthony,
Thank you for your lovely review, we're so glad to hear you were really happy with our service!
Kind Regards,
Estate Research
Always pleasant to chat to
Always pleasant to chat to, would have been 5 stars but sadly it’s taken longer than expected and I am being asked a lot how much longer. All in all I have been happy to talk to anyone there and they have always been very easy to discuss this matter with me.
8. maaliskuuta 2026
Vastaus yritykseltä Estate Research
Hi Mal,
Thank you for your kind review.
We’re delighted to hear that you’ve been happy with the team. While we always aim to progress matters as quickly as possible, finalising an estate can sometimes take longer than expected due to research requirements, involvement of third parties, and other factors beyond our control.
Please don’t hesitate to get in touch if you have any questions about your case - we’re always happy to help.
Best Wishes,
Estate Research
Family trees and intestacy law
We were contacted out of the blue by Estate Research regarding a distant family member who had died without a will. Staff were very professional, confidential and informative as they took us through the legal process regarding intestacy rules. We have learnt a lot along the way about wills, probate and how relatives are traced when they are beneficiaries of an unclaimed estate of a deceased relative.
12. maaliskuuta 2026
Vastaus yritykseltä Estate Research
Hi Stephanie,
Thank you for your lovely review.
We know it can be a shock to receive contact like this out of the blue, so we are very pleased to hear you found our team professional and informative throughout the process.
Thanks again,
Estate Research
Vastaus yritykseltä Estate Research
Hi Andrew,
Thank you for your 5 star review!
We're glad to hear everything was easy to understand and very detailed.
Thanks again,
Estate Research
The first one was sent on the 6the Estate of Mr tampline company sent the information for us…
The company sent the information for us to reply to which I have done very happy with company
11. maaliskuuta 2026
Vastaus yritykseltä Estate Research
Hi Susan,
Thank you for your lovely review.
We are glad to hear you are very happy with our service.
Kind Regards,
Estate Research
Vastaus yritykseltä Estate Research
Hi David,
Thank you for your 5 star review!
We're pleased to hear you have found the team very professional and that everything has been handled well with your case.
Best Wishes,
Estate Research
Plain talking
Plain talking, no " jargon", full explanation of process and results.
Always contactable.
19. helmikuuta 2026
Vastaus yritykseltä Estate Research
Hi Roger,
Thank you for your kind review.
We're pleased to hear that you found our explanation of our processes clear and the process easy to understand.
We always aim to keep things straightforward and make sure our beneficiaries feel informed and supported throughout.
Best Wishes,
Estate Research
Not just inheritance but family surprise
Not just inheritance but family surprise. Estate Research uncovered relatives I’d never heard of. Totally unexpected but amazing!
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hi Sophie,
Thank you for your lovely review!
We’re really pleased we could help you uncover more than just an inheritance - uncovering new family connections is an incredibly meaningful part of what we do.
Our team takes pride in our thorough genealogical research process, and it’s great to hear you found the experience amazing.
Best Wishes,
Estate Research
DAYLIGHT ROBBERY
DAYLIGHT ROBBERY
Beware using this company.
They send out a contract for you to sign agreeing to pay 20% + VAT of the inheritance amount received, but what they don't tell you is that it is negotiable!!
My sister and I both signed these forms. They had done the search to find us through our late father, and we did inherit some money, but we were both charged the maximum fee.
When I challenged Wesley that it was 1 search that found us and that we should have been charged 1 fee, I was told that the fee could have been negotiated!!
UNBELIEVABLE - take the money THEN tell me that - DISGRACEFUL
30. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hi Deborah,
Thank you for your feedback. We’re sorry to read that you feel disappointed with your experience.
We always aim to be transparent about our fee structure from the outset, we’re really sorry if any aspect of this was unclear. Our fees reflect the time, risk and resources involved in conducting detailed genealogical research and progressing an estate claim.
The opportunity to discuss your concerns directly and review the matter further would be greatly appreciated, please feel free to get in touch so we can go through this with you.
Kind Regards,
Estate Research
Absolutely awful company
Absolutely awful company. 3 years in and still not a sniff of an inheritance. There wont be anything left by the time they've finished. 3 of the beneficiaries have died waiting for this estate to be settled, so that gives them an excuse to start all over again. My mother in law promised her share of her brothers estate to her Grandkids, but she has now died !!!!
13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hi Julie,
Thank you for your feedback.
We’re very sorry to hear how frustrating and upsetting this situation has been for you and your family.
We fully understand how difficult it can be when an estate takes a considerable amount of time to administer, particularly where beneficiaries are waiting for closure. Delays are often due to legal processes, estate complexities or matters outside of our direct control, but we appreciate that this does not lessen the impact on those involved.
The passing of beneficiaries during what can be a lengthy administration process is always deeply regrettable and can unfortunately introduce further legal steps that must be followed before distribution can take place.
Your concerns are taken seriously, and we would encourage you to contact us directly so the specific circumstances of this estate can be reviewed and addressed in detail.
Kind Regards,
Estate Research
Dreadful company
Dreadful company , never contact you and after 18 months have still
Not completed the family tree so we cannot receive our inheritance . My brother and myself are the only relatives they found but they say they can’t be sure, there may be some in New Zealand . Still
No proof found , they’re just trying to make more money for thrmselves ,
Do your own research if you find an unknown relative has died intestate, you don’t need estate research . Their fees are enormous , 15 % plus vat of the final
Estate!!! And they don’t finish the job .
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hi Stephanie,
Thank you for sharing your feedback. We’re very sorry to hear that you feel disappointed with your experience.
Estate administration and genealogical research can sometimes take longer than anticipated, particularly where there is a possibility of overseas relatives. In those circumstances, we are required to carry out thorough investigations to ensure that all entitled beneficiaries are correctly identified before any distribution can take place. This is a legal safeguard designed to protect the estate and all parties involved.
Our fee structure is agreed in and reflects the time and resources invested in tracing and verifying beneficiaries. We appreciate that delays can be frustrating, especially when you are awaiting an inheritance.
Please feel free to contact us directly so the matter can be looked into fully and addressed appropriately.
Kind Regards,
Estate Research
Completely broke data protection by…
Completely broke data protection by feeding back a private conversation to another family member.
This was when next of kin was being established and who would be in line for inheritance. Martin Dutton was hedging his bets and is not to be trusted
1. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hello,
Thank you for your review.
We’re sorry to hear this and are looking into the matter.
Please let us know if you would like to discuss this further.
Best wishes,
Estate Research
I was contacted unexpectedly by a…
I was contacted unexpectedly by a someone from the company and was told I was related to someone I’d never even heard of or knew about! The researchers were amazing and kept me fully informed throughout the process.had a great outcome in the end couldn’t recommend more!
21. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hi Jen,
Thank you so much for your 5 star review.
We understand how surprising it can be to receive an unexpected call about a family connection you’d never heard of before. We’re so pleased our research team was able to guide you through the process, keep you fully informed, and help bring everything to a positive outcome.
It was a pleasure to support you in uncovering this part of your family history, and we sincerely appreciate your kind recommendation.
Thank you,
Estate Research
Very professional and excellent…
Very professional and excellent service. Couldn't be happier with the outcome.
9. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hi Matthew,
Thank you for your kind review.
We’re delighted to hear that you found our service professional and that you’re pleased with the outcome.
Our team is committed to delivering thorough research and clear communication at every stage, so your feedback is greatly appreciated.
Thank you,
Estate Research
Excellent Service
I was contacted out of the blue by Estate Research and was a little sceptical at first, but was quickly put at ease. The service I received was extremely professional and I felt well informed. The whole process did take a while but I understand this is the norm.
15. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hello,
Thank you for taking the time to share your experience.
We completely understand that being contacted unexpectedly can feel surprising at first, and we’re pleased to hear our team was able to put you at ease and keep you well informed throughout the process.
As you mentioned, genealogical research can take time due to the thorough investigations and legal procedures involved, and we truly appreciate your patience.
Best Wishes,
Estate Research
Leeches, steer clear
I received a letter from these asking me to contact them, which when I did, they informed me that my mother had passed away. They couldn't find one of my brothers, and without my help they wouldn't have been able to track him down. After sending official ID I had a phone call from their rep saying that there was a small estate that would be shared amongst her children and in the case of my deceased brother, his children. Though it wasn't specifically said, it was heavily implied that the estate was waiting and ready to be distributed. I agreed and they sent out a contract authorising them to take a percentage. Which I thought was fair enough as they'd traced me and my other Immediate family. Once they received the signed contract they said it was being passed on to their solicitor. The solicitor did all the work, asset searches, probate applications, collecting monies, liasing with other family members, everything I didn't know had to be done to wind up an estate. The solicitor basically did all the legwork. This took months, and I didn't hear from Estate Research at all during this time. Then, on the day that I received the letter of administration confirming that I was legally the administrator of the estate I received an email with a rudimentary family tree, asking for me to confirm it was correct, which it was. That was all the contact I had with them and they charged around about £2000 for this, plus the £300 they'd originally charged the council for tracing us. I can't call this a scam as they never explicitly said that there was a long legal process before the estate could be distributed, but like I said, it was worded in a way that would make anyone think there'd be a cheque by return post. My advice is that if you are dealing with these, and they contact you to say you're in line for an inheritance, DO NOT sign anything. Do your own research, and apply for probate yourself. If it's complicated, then get in touch with the solicitor they put me on to (Paul Robinson Solicitors LLP), who were excellent, or use your own solicitor. Estate Research are just an introductory service that will charge a hefty percentage just for passing the case along. They disguise their real intentions, which is getting their grubby mitts on a share of what's rightfully yours, behind a next-of-kin tracing service. At the end of this process they made more money out of my mums estate than the solicitor that did all the work. If these were lawyers, they'd be ambulance chasers
18. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Estate Research
Hello,
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that you feel dissatisfied with your experience.
When we make contact, it is because research has identified a potential entitlement to an estate. At that stage, estates are rarely ready for immediate distribution. Where there is no executor or administrator in place, a full legal process must be undertaken before any funds can be released. This can include asset searches, probate or letters of administration applications, and statutory notices - work which is typically carried out by a solicitor once instructed.
Our role is to trace and verify entitled beneficiaries and bring the matter to the point where an estate can be properly administered. Our fee is set out clearly within the agreement before it is signed and reflects that risk, the investigative work undertaken, and the progression of the claim to a successful outcome.
We appreciate that estate matters can feel complex and, at times, unclear, particularly during what is often a sensitive period for families. Your comments are taken seriously, and if you would like the specifics of your case reviewed, we would welcome you to contact us directly so we can address your concerns in detail.
Kind Regards,
Estate Research
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