Placed initial order, forgot to add something and then went back and ordered an additional item 1 minute later. I was charged a shipping fee for each. Reached out to customer care and didn’t receive a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Feature has decent prices and selections but the shipping is just too slow. If it was free shipping, I wouldn't mind. But, having to pay and your item doesn't move for 4 or 5 business days really disc... Näytä lisää
My package has not had a shipping update in over a week and a half. I reached out to customer support for help and was told nothing could be done until 30 days have passed, and in addition to th... Näytä lisää
Loved visiting the shop in Vegas! Cool people, helpful & an awesome collection! I wish we had a shop in Denver!
Yrityksen tiedot
Yrityksen kirjoittama
FEATURE has been providing iconic, limited-edition footwear, high-end apparel, and accessories for over a decade. Starting as a small sneaker store in Chinatown near the Las Vegas strip, it has since transformed into a movement of fashion, music, and art—the three pillars of the FEATURE DNA. Home to over 120 of the most exclusive top-tier brands from Nike and Stone Island to Rhude and Comme des Garçons, FEATURE also offers an in-house private label of essential ready-to-wear apparel, graphics, headwear, and accessories. From its online storefront to its original location in Chinatown, Las Vegas and a flagship store in the Wynn Plaza Shops, FEATURE’s unparalleled experience has spread into Calabasas, CA and a brand-new location in Scottsdale, AZ.
Yhteystiedot
Spring Mountain Road 3735, 89102, Las Vegas, Yhdysvallat
- feature.com
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I love Feature
I cannot tell you how great Tyler is. He’s one of the friendliest people I’ve ever met as a sales person. I actually consider him a friend. Feature is a huge part of my life.I like to just go there to say hello to all of the people that work there if I am in the area. I cannot tell you how impressed I am about the way everyone handles themselves at the store. I normally shop at the Spring Mountain store, but I’m very familiar with all of the people that work at the Wynn. Elisa and Kevin have taken care of me for years before Tyler. If there’s anything I can ever do for you guys just let me know. On a sidenote, I’m very glad that Chase is back.
Excellent company
Excellent company! Package arrived super fast! Shoes were 100% authentic and well packaged. Costumer service was very good as well.
Shipping takes a long time
Shipping takes a long time compared to other retail stores.
I was a little nervous from the…
I was a little nervous from the reviews. I had a great experience I emailed them about my tracking information they replied in a short matter then later that same day I received my tracking.. so far so good.. and my friend is a repeat customer he has nothing but positive things to say about feature....
I was sent the wrong size after I…
I was sent the wrong size after I specified I wanted a 11.5 size for men this was for a gift now I have to return it !
Highly recommended
Feature always has great products, prices, and availability of highly sought after items. Their communication and shipping times are great as well!
I have no update regarding the delivery…
I have no update regarding the delivery of my sneakers
Terrible return policy
Don't ship from here as their return policy is misleading in terms of it you're applying coupon codes even ones that auto applied.
I wish I could give negative stars
I wish I could give negative stars. Anyone who works for this company should be ashamed to work for a scam operation. Buyers beware. While they hide the terms in fine print, anything you buy at this store cannot be refunded. I filed a Better Business Bureau complaint and the company didn't even reply. This is a shady operation and anyone who works there should feel ashamed.
Terrible experience
Terrible service and purchase experience, tried to purchase shoes on three occasions. All three were never shipped even though payment was w. Had to request refund, terrible communication and experience
Great Experience
I ordered a pair of shoes at a great price. They were delivered in just a few days and I had hardly any issues. My only complaint is that they didn’t include a recipient name on the package.
I ordered but my package hasn’t arrived…
I ordered but my package hasn’t arrived yet even after the estimated delivery time. Tracking hasn’t updated, and I’m still waiting for a reply from their support team.
Bad experience
Bad experience, bad seller.
I bought a pair of Adidas shoes and waited three days for a confirmation email, but I never received anything. I contacted them, and they told me my order was being processed. I told them I didn't have a payment confirmation email, or that my money had arrived. I don't know where it is. I logged into my account and found my order had been canceled and they didn't tell me ...!!!!
I don't know if the company owner's are aware of what's going on in their company, or what their employees do with customers and orders...????
I DON'T RECOMMEND TO BUY FROM THEM
Undisclosed “Final sale” purchases!
This company sent me a 25% off code as a “welcome to feature” email. The item they sent was the wrong size. When I attempted to return, the item was “final sale”. There was no indication of this even in the fine print of the email I received. Typical returns are for store credit only. Which is terrible customer service.
Horrible customer service
Horrible customer service. Ordered a $1.2k jacket from them that was too small and they wouldn’t let me exchange it because it was on sale. Never shopping with them again.
🚨SHOE TRAFFICKING COMPANY BUYERS BEWARE🚨
THIS COMPANY HAS THE LOWEST MENTAL IQ OUT OF ANY CLOTHING COMPANY TO EVER EXIST. THE PEOPLE WHO CREATED THIS MUSTVE BEEN BLIND AND DEAF ABSOLUTELY STINKY PILE OF SHIT COMPANY BUYERS BEWARE SOMETIMES THEY TAKE DUMPS IN YOUR SHOES YOU ORDER
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