Fatmoose Arvostelua 

Great website, very easy to use. So many options to customise the sets.

Don't bother ordering from Wickey / Fatmoose.Ordered andy paid for May 5th, It's been 9 weeks since I ordered and paid. It took 7+ weeks for a delivery to arrive. Discovered parts missing and only God knows when we’ll receive the full delivery, Wickey certainly don’t. They don’t tell you, they just say ‘currently being prepared for dispatch’ which from experience to date can be weeks. The quality of the parts we did receive is quite poor, irregular lengths of supposedly uniform parts, the end cuts aren’t clean and missing/wrong screw and screw caps . Save yourself the heartache and disappointed kids, shop elsewhere.

Straight forward website and easy to navigate

Easy to use the website. The selection of images of each product is amazing, really helped me choose what I was looking for.
Checkout was simple and a breeze. Really looking forward to delivery.

Helpful descriptions and good choice of colours to apply.

The dimensions picture could be clearer and the add to basket options hung on the first couple of tries. Also the extension modal does not save on refresh. But otherwise it was a smooth ordering experience.

Lots of information available on the website. Almost too many options to choose from!!!

Great selection and prices

ORDERING WAS EASY - Stated delivery dates window prior to payment (very helpful!)

Let us hope it arrives as stated!

I've just ordered a product but the options were comprehensive and it made the purchase straight forward.

Quick and easy order, let’s hope delivery is aswell

Great website.
Very easy to use. Additional accessories required easy to find.

The images, content and description are clear, the choice of accessories are numerous and the economics of the purchases are very attractive. Together with a helpful customer services to clarify any questions the checkout process feels welcoming and comfortable.
With a likely one off large purchase you can breathe a huge sigh of relief.

Poor instructions and materials, wood not fully sealed and protected and also many beams not cut straight!

The climbing frame we ordered is very high quality, all of the fixings (with enough spares) are included. Two wooden pieces were damaged on arrival (pallet was slightly broken. The customer service team reacted quickly and new panels were shipped instantly. The Instructions are moderate to follow, please note that the wood isn’t pre-drilled so some DIY knowledge is required. This is stated all over the website though. Delivery was quicker than anticipated which is great, under promise, over deliver! I would have preferred the vinyl to have been cut to shape but that’s a minor detail on what is a fantastic climbing frame. Our three year old loves it! Thanks Fatmoose!

I have been very impressed with the product. All of the pieces arrived, with nothing missing. It’s very good quality, and straight forward to put up.

The instructions for cutting the fabric could have done with more dimensions.

I had to buy a couple of extra lengths of wood to put along the bridge, as there was a large gap between the bottom handrail and the bridge, which a child could fall through.

The children love the climbing frame, and its looks great in our garden!

Overall, I had a pretty good experience with my fat most purchase. I bought the groovy garden combo XXL, which I was pleased I could configure without a swingset, as I didn’t have room for this in my garden. When delivered, the plate tower was well packaged, and delivery was quick and well organised. It was then a bit of a job to move everything from the front of the house into the garden where I was going to build a tower, but very manageable. If you’re taking on a build like this, definitely aim to have two people to build it. I had a little assistance for the first part of the build, just to ensure I got things totally square, but did the majority on my own, and can acknowledge that it would’ve been considerably easier if I’d had another set of hands. My biggest issues with the build were the quality of instructions in places, and also anchoring the play tower in place. The instructions are generally fairly self-explanatory, however there are certain critical details that aren’t sufficiently to. An example of this was when positioning one of the supporting posts for the base of the tower, it was in no way clear in the instructions that this needed to be positioned so that the ladder could later be attached to it, and instead appeared as though it should be positioned centrally at the back of the tower. The result was that I required a bit of a bodge in order to fill a subsequent gap between the ladder and this upright post. This was thankfully sufficiently strong, but shouldn’t have been a mistake that I had to make in the first place. As for the anchoring the tower in place, it’s worth flagging that if you go for the solid anchors that are very much sold as the required approach, you will require a lot of concrete/postcrete. If you’re a DIY’er like me, you might not be totally clear on how much you need, and will probably find yourself surprised at the additional cost to secure this in place.
All this said, I managed to build the tower, will be with some creative interpretation of the instructions at times, and I’m really pleased with the final product. Visually, I think this is a great looking play tower, and the naturalistic/rustic appearance fits well in a garden. Most importantly, of course, my children absolutely love it. Since building it, there hasn’t been a day where they haven’t played on it. It feels solid (strong enough to support my weight), and is a great way for them to burn off excess energy, whilst having fun in the process. The particular model we went for came with a lot of additional accessories, which I now appreciate all a big part of what makes this so engaging for small children. The accessories it came with included the slide, steering wheel, bucket with pulley system, a phone, a strange cord thing that resembles a fire hose, and a place to store ‘tools’ in the shop section beneath the tower. We also purchased a telescope which was a really valuable addition. All of these small details are what make it so fun for kids, and allow them to really use their imagination and turn this plate tower into pirate ship, shop, skyscraper, truck… the list goes on.
So in summary, a great finish product, which really delivers on bringing fun for your kids into your garden, only let down by some slightly frustrating instructions and additional expense to fix in place. We do however really rate the product and are thrilled to have it in our garden.

Really good product, easy to assemble. Customer service were good to recover when a part was missing. Delivery time was a little longer than expected

Swing set with slide, net, climbing wall and pull up bar. Communication was brilliant throughout. It did take a few weeks to deliver but we're in the UK so that's understandable. A little difficult to build but we got there in the end. The kids absolutely adore it. Be sure to tighten up the bolts after the first week otherwise it gets a bit unstable.