Staff in the solihull store were super helpful - wish I knew name of specific assistant who helped me sort out several clothing items at the solihull store, size changes and seeing availability on l... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy online ordering and chose local store for collection. We ordered a pack of two t shirts for my husband and this proved good value for money. Staff in store were helpful and found our parcel quick... Näytä lisää
Yritys on vastannut
I visited Solihull branch, the staff were very helpful! I purchased a pair of dungaree's & a summer ribbed top all in one trouser suit. Quality was excellent! Fat Face clothes are one of my favour... Näytä lisää
Yritys on vastannut
The excellent customer service provided by the store manager and staff at Fatface Solihull make it a pleasure to shop there. It's lovely to experience friendly and helpful staff where nothing is too m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
23 Mill Lane, B91 3AR, Solihull, West Midlands, Yhdistynyt kuningaskunta
- 01217 092903
4,6
Erinomainen
136 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You refunded my order with my receipt…
You refunded my order with my receipt but £15 short!
17. elokuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Oh dear, we are very sorry to hear this. So we can assist you further with this, can you please send us an email at customerservices@fatface.com? - RS
Quick & easy ordering
Quick & easy ordering. Good communication. Quality product. Good value. Friendly in-store staff.
16. elokuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Not available in my size in the…
Not available in my size in the shopOrdered on line collected locally. Fab item.
15. elokuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Staff really helpful as always
Staff really helpful as always. It’s a lovely bright shop and always has beautiful well made clothes.
4. elokuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Good Morning Sarah, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day! - JW
Excellent service
1. elokuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Easy to order
Easy to order, chose free delivery to Shop, item arrived promptly, collected - very pleased.
26. heinäkuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello Jaq
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful t shirt can’t wait to wear it…
Beautiful t shirt can’t wait to wear it ❤️❤️
10. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Love Fatface
Love Fatface products and recent purchase was jeans which fitted like a glove.
19. huhtikuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi Irene
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and good quality to…
Excellent service and good quality to clothes
13. huhtikuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items! Take care – BP
Vastaus yritykseltä FatFace - SOLIHULL 2
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. Take care – BP
Vastaus yritykseltä FatFace - SOLIHULL 2
Thank you for leaving us a 5* review. we are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – CD
Straightforward
Walked in with code and left with my order a few minutes later. Plus service with a smile
25. maaliskuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great company with high quality…
Great company with high quality products. Would recommend.
17. maaliskuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Good afternoon, Nyla
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Good quality items all round and staff…
Good quality items all round and staff are both friendly and helpful
4. tammikuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Good Afternoon
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Nice friendly staff
5. marraskuuta 2022
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello
Thank you so much for your 5* rating and review! It's really appreciated.
Take Care, TG
Lovely clothes fit perfectly true size
Lovely clothes fit perfectly true size
Thanks
16. elokuuta 2022
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi Mrs Ali
Really pleased to hear that you are impressed with our clothes.
Your feedback is appreciated. MJ
Fab Fatface Visited the Solihull shop and was…
Visited the Solihull shop and was served by Carrie who was amazing - so helpful, great customer service, thank you 😊
8. elokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - SOLIHULL 2
Good Afternoon Joanne
Thank you for your review.
I am so pleased to hear of your recent experience in our Solihull store. Please be assured that I will pass this onto the crew members involved for you.
Have a good Afternoon.
EP
Fab staff and fab clothing
I've never shopped at Fatface before, just when I thought it was all over shopping for clothes and finding nothing I went into Fatface. All those lovely clothes! The lady who was serving me was brilliant, finding the next size down for me then trying to locate online when none available. Brilliant service . Left with a smile on my face and a customer for life. Thank you Touchwood, Solihull.
4. elokuuta 2022
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi Rachelle
Thanks for the review. Its good to hear that you were well looked after. PW
Fat Face Solihull
Love this store visit regularly, on a recent visit the Assistant with the pink and blue hair helped me in store with sizes and my purchase, she was very polite and helpful.
28. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi Karen, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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