Staff in the solihull store were super helpful - wish I knew name of specific assistant who helped me sort out several clothing items at the solihull store, size changes and seeing availability on l... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy online ordering and chose local store for collection. We ordered a pack of two t shirts for my husband and this proved good value for money. Staff in store were helpful and found our parcel quick... Näytä lisää
Yritys on vastannut
I visited Solihull branch, the staff were very helpful! I purchased a pair of dungaree's & a summer ribbed top all in one trouser suit. Quality was excellent! Fat Face clothes are one of my favour... Näytä lisää
Yritys on vastannut
The excellent customer service provided by the store manager and staff at Fatface Solihull make it a pleasure to shop there. It's lovely to experience friendly and helpful staff where nothing is too m... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Yhteystiedot
23 Mill Lane, B91 3AR, Solihull, West Midlands, Yhdistynyt kuningaskunta
- 01217 092903
4,6
Erinomainen
136 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great staff
Great staff, service, professional, courteous, knowledgeable, experienced, mature, stylish, well established
20. maaliskuuta 2024
Vastaus yritykseltä FatFace - SOLIHULL 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Super friendly staff
The staffers the quality and the sizes - love shopping there.
17. helmikuuta 2024
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and sizing. We hope you love your order!
Take care.- GM
From ordering to my order being…
From ordering to my order being delivered to the shop was quick, the service I received in the shop was excellent, I would do it again.
6. helmikuuta 2024
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and received your order promptly. We look forward to welcoming you back soon!
Take care. -GM
Love their quality products
1. helmikuuta 2024
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
Love the clothes in FatFace
Love the clothes in FatFace. I like the price tags are not attached with plastic for a start. The clothes are ethically sourced and lovely so you can look good without destroying the planet.
25. tammikuuta 2024
Vastaus yritykseltä FatFace - SOLIHULL 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying how we present our products and that our products are sustainable. I hope you continue to enjoy this about our items.
Take care, MM
Fantastic quality and service
11. tammikuuta 2024
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so glad to hear your feedback on quality and service.
We look forward to welcoming you back soon.
Take care. -GM
Just love my bag
Just love my bag, The leather is super soft, love the tassle just the right length on the straps perfect
17. tammikuuta 2024
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to use website.
Easy to use website.
Ordering procedure very good
Collection service excellent.
28. marraskuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Good Afternoon Wendy,
Thank you for taking the time to leave us a review!
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Kind Regards, JW
Didn't have to wait long for delivery
Didn't have to wait long for delivery. Nice quality cardigan.
22. marraskuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Easy and prompt
8. marraskuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello Steve
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Vastaus yritykseltä FatFace - SOLIHULL 2
Hi Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I used to buy my clothes from Debenhams…
I used to buy my clothes from Debenhams but since they closed I couldn't find what I liked anywhere. With Fatface I think I may have now filled that gap. And the girl that served me was very pleasant and courteous.
26. lokakuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Easy to order
Easy to order, service is good staff very helpful
Would like notification order is ready by sms easier to find than an email when you are standing in the store
20. lokakuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Easy ordering and efficient delivery…
Easy ordering and efficient delivery and pick up in Solihull store. Polite, friendly staff.
11. lokakuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely inviting shop
Shop was attractively laid out.
Assistant was knowledgable and helpful.
Picked up a lovely bag in the sale too
1. lokakuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
What can I say?
What can I say?
I ordered a Men’s T-Shirt online in the sale with free postage.
Parcel arrived speedily, but contained a dress 🤣
Got a full refund in my local store no problem and very efficient, but would have liked the T-Shirt that is no longer in stock.
Someone out there is missing a dress!
22. syyskuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Hello Jon
Thank you for taking the time to leave your review .I am really sorry to hear that this happened - I can fully understand your disappointment here.
If there is anything else that you may need assistance with, please do let us know.
Thank you, LE
Friendly and supportive staff
Speedy delivery and great products- when I had to return 2 of the 5 items I had ordered ( one - the colour didn't suit my husband and the other was a duplicate order made in error, the lady on the till was so nice about it and really efficient- thank you.
7. syyskuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Thank you for your 5* review regarding your recent visit to our Solihull store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely items
Lovely items, good prices, very quick delivery, Fat Face staff team members are very friendly and helpful 💐 thank you all.
31. elokuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Good Afternoon Wioletta,
Thank you for taking the time to leave us a review.
We really appreciate your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.
Have a great day! - JW
Delivered well before time.
Delivered well before time.
Ladies at the Solihull shop very helpful when l went to collect.
23. elokuuta 2023
Vastaus yritykseltä FatFace - SOLIHULL 2
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
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