We have been using Fast Labels for all our stickers and labels for years. Fantastic service and quality product, always helpful staff at the end of the phone if there are every any issues or further q... Näytä lisää
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Fast Labels are quick and easy to deal with. The online process is easy and the team are there to support if needed. The prices are competitive too. I use Fast Labels for most of my labelling... Näytä lisää
They are the best company I came across starting from the customer service always happy to help and take time to answer any questions and understand what you need, then the quality of the actual labe... Näytä lisää
Great customer service, Maddie has handled my case and fixed a little issue with my order. I've been ordering from Fast labels for several years, good and reliable service and great customer service
Yrityksen tiedot
Yrityksen kirjoittama
We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.
Yhteystiedot
Unit 8 Network Centre, Doncaster Rd, DN3 1HP, Doncaster, Yhdistynyt kuningaskunta
- 01302 288119
- sales@fastlabels.co.uk
- fastlabels.co.uk
4,7
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent product and super exceptional…
Excellent product and super exceptional service and support.
26. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Hi John,
Thank you for such a kind review.
We’re really pleased to hear you were happy with both the product and the service you received. Feedback like this means a lot to the team, and we truly appreciate you choosing Fastlabels.
I will be sure to pass the feedback on to our team.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Great Support Service
Called Customer Support regarding two orders & delivery dates concerns . From the start Alex was fantastic. Sent tracking for the 1st order whilst i was still on the phone with him & then did exactly as he promised & spoke with production regarding my 2nd order. Alex sorted proofs which arrived with me within a hour & then managed to bring my delivery date forward so no deadlines was missed.
Massive Thank you to Alex!
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Hi Adam,
What a great review, thank you!
We’re really happy to hear Alex was able to help with both orders and keep everything moving for you. It’s brilliant that he could get the tracking over straight away, sort the proofs quickly and help bring the delivery date forward so your deadlines stayed on track.
We’ll make sure your thanks are passed on to Alex.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Amazing product & fast delivery
High quality products, metallic stickers are amazing, and both were quickly delivered. Smooth design & approval process.
26. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Hi Stephen,
Thank you so much for your brilliant review!
We’re really pleased to hear you were happy with the quality of the products, especially the metallic stickers, and that everything arrived quickly. It’s also great to know the design and approval process was smooth for you.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Absolutely amazing service
I have just received another batch of labels from this company, fast labels. I cannot find the words to show how happy I am. Every batch I have ordered has been absolutely amazing. I want to thank fast labels for their amazing work and how quick these labels are delivered to me.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Hi Kadri,
Wow, thank you so much for such a lovely review!
It’s amazing to hear that you’ve been so happy with each batch of labels and that they’ve been arriving quickly too. We really appreciate you continuing to order with Fastlabels, and your kind words mean a lot to the whole team.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
AVOID
If you actually need stickers for a specific date, do not trust this company. I ordered on 19th April for an event this Sunday. Despite their name, they missed the delivery date!
The worst part isn't the delay, it's the customer service. When I complained, they blamed "system issues" and then had the nerve to tell me it was my responsibility to chase them up to ensure they did their job. Since when does the customer have to manage the supplier's technical glitches?
They only agreed to a refund once I mentioned I was escalating the matter to Trading Standards and a bank chargeback.
They are quick to take your money, but "Fast Labels" is just a brand name, not a reality. If you have a deadline, save yourself the stress and go elsewhere. Unprofessional and a total headache.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Hi Nathan,
Thank you for taking the time to leave your feedback. We’re really sorry to hear that your experience was disappointing, especially as your order was needed for a specific event date.
We do want to look into this properly and discuss it with you further, but at the moment we do not have enough order details to locate the order on our system.
We have requested some further information to be able to look further into this for you.
Once we have this information, we will make sure this is escalated to a manager so we can review the order timeline, communication, and any issues that may have caused the delay.
We’re sorry again for the frustration caused, and we would appreciate the opportunity to look into this properly for you.
Kind regards,
Keeley
Sales & Support Development Lead
Great quality
15. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Hi Eli,
Many thanks for your 5 star review. We’re so pleased to hear you were happy with the quality of your labels.
We really appreciate you choosing FastLabels and hope to support you again with future orders.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Fastlabels is great for me
Fastlabels is great for me – with the ability to produce custom shaped labels on a range of common substrates that don't require huge production runs to be cost effective. My client love the quality too.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Hi Ian,
Thank you so much for your feedback. It’s great to hear that Fastlabels works so well for your custom-shaped label needs, especially without requiring large production runs.
We’re also really pleased your clients are happy with the quality. We appreciate your continued support and look forward to helping with future orders.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Absolutely AWFUL!
Ordered labels from Fast Labels with an estimated delivery date of Monday 20th April. The very next day, I contacted them to explain I urgently needed the labels by Friday and asked for a refund if this couldn’t be guaranteed.
Instead of issuing a refund, they said they needed to check with management to see what they could do and whether meeting the deadline was possible. Despite this uncertainty, they continued processing the order and sending proofs back and forth, even though I had made it clear the deadline was absolutely critical.
The process then became unnecessarily drawn out, with repeated back-and-forth on proofs. Edits were made to my design (including moving text) without my consent due to their printing requirements, which delayed things further.
On Wednesday, I was told the labels had been printed and would arrive Friday — which is what I needed. However, Friday arrived and no labels were delivered.
When I chased this, I was told the order hadn’t passed quality control — and no one had informed me because they “don’t have capacity” to update customers.
So despite clearly stating I needed the labels by Friday or a refund, they:
- Refused to refund when asked
- Continued processing while unsure they could meet the deadline
- Failed to deliver on the promised date
- Failed to communicate delays
I was left without the labels when I needed them, which has impacted my business.
I would not recommend using this company if you have any kind of deadline. Poor communication and unwillingness to resolve issues early on.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Good Morning Shu,
Thank you for your feedback. We’re sorry to hear about your experience and understand the importance of receiving your order on time.
When you contacted us on 13/04 requesting a cancellation, we explored whether we could still meet your deadline instead. As part of this, we worked with our design team and upgraded your order to a free rush service for dispatch on 17/04. This was done in good faith, as we have a duty of care to do everything we can to ensure our customers receive the product they’ve ordered, not to delay or prevent a cancellation.
We advised on 16/04 and advised that the order was still on schedule, subject to passing our quality control checks. Unfortunately, the order did not pass QC in time, which meant we missed the revised dispatch date.
At that point, the order was still within the original estimated delivery window, which is why a refund hadn’t initially been approved. However, we understand your concerns, especially given your earlier request, and after escalation, we authorised a full refund. This is now with our accounts team, once processed you will receive an email to confirm this.
We do recognise that communication could have been clearer, particularly around the risks of the revised timeline, and we’re sorry for the inconvenience this caused.
Jodie
Support Assistant Manager
Delivery was very late
Delivery was very late - and I had paid a surcharge for the fast service. This is not fair or the correct way to treat customers.
16. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Good Afternoon Christopher,
Thank you for your feedback. I’m sorry to hear that your delivery arrived later than expected, especially after you paid for an express service
We did everything we could to meet the deadline, our turnaround times are based on print-ready artwork. As changes were needed on part two and new artwork was supplied, along with the bank holiday, this caused a delay.
I have reached out to you as we would like to provide a suitable solution for you.
Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.
We look forward to hearing from you soon.
Jodie
Support Assistant Manager
Excellent help and support
Claire made sure the label graphics and resolution was what we wanted. Nothing was too much trouble and the final proof was good to go and the print result perfect.
15. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Hi Peter,
Many thanks for your kind 5-star feedback. It’s brilliant to hear that Claire was able to guide the artwork and proofing process so smoothly.
We’re really pleased the final print came out exactly as needed, and we’ll be sure to pass your comments on to Claire.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Vastaus yritykseltä Fast Labels
Hi SheReal,
Thank you for leaving us a 5-star review. We’re really pleased to hear you had an excellent experience with FastLabels.
We appreciate your support and hope to work with you again soon.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Quality and customer service
I've used fast labell now for quite some time. There consistency in quality, customer care and final product delivery is 5 star. There website is also very easy to use. I do find there prices are also very reasonable. I highly recommend anyone that wishes to have quality delivered, then Fast labels should be your choice.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Good morning,
Thank you for taking the time to leave such a thoughtful 5 star review. It’s wonderful to hear that you’ve consistently been happy with the quality, customer care, delivery and overall service.
We’re also really pleased that you find the website easy to use and our pricing reasonable. Your recommendation means a lot to us, and we truly appreciate your continued support.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
There were two mistakes regarding my…
There were two mistakes regarding my order but they resolved the problem very quickly and they took care of everything to resolve it.
Is good that the company acknowledged it.
15. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Hi Miss Arredondo,
Thank you for taking the time to leave your review. We’re sorry there were mistakes with your order, but we’re glad our team were able to acknowledge the issue and get everything resolved quickly for you.
We really appreciate your patience and understanding, and we’re pleased we could put things right.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Just ordered 4000 labels
Just ordered 4000 labels, the process was super-easy and intuitive. If the labels are as good as the ordering service I'll be well pleased!
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Hi Angus,
Thank you for taking the time to leave us a 5-star review. It’s great to hear that placing your order was straightforward and easy to navigate.
We really appreciate you choosing FastLabels for your 4000 labels. We hope you’re just as happy with the quality of the labels when they arrive, and we’ll be here to help with anything you need along the way.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
HELPFUL AND SUPPORTIVE
HELPFUL AND SUPPORTIVE
There were a couple of issues but everything was sorted out without hassles. There guys over the phone were very helpful.
1. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Hi Ayo,
Thank you so much for your 5-star review. We’re really pleased to hear that our team were helpful and supportive throughout.
We’re sorry there were a couple of issues along the way, but we’re glad everything was sorted quickly and without hassle. We really appreciate your patience and your kind feedback.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
This is the second time ive used them…
This is the second time ive used them and this was a reorder of the honey labels. About 3 years apart and they are perfect and the exact same design has last time. I will be reordering in a bout 3 years again.
7. huhtikuuta 2026
Vastaus yritykseltä Fast Labels
Hi Lee,
Thank you so much for your lovely 5-star review. We’re delighted to hear that your honey labels were perfect again, even after 3 years between orders.
It’s great to know the design consistency and quality matched your original order. We really appreciate your continued trust in FastLabels and look forward to helping with your next reorder when the time comes.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Vastaus yritykseltä Fast Labels
Hi Temi,
Thank you so much for your 5-star review. We’re really pleased to hear that your order was completed promptly and that you were happy with the finished job.
We truly appreciate you choosing Fastlabels and hope to work with you again soon.
Kind regards,
Keeley
Sales & Support Development Lead
The Fastlabels Team
Waisted a month for my labels
Waited a month for my labels. Finally just asked for a refund because it has taken too long. Definitely need to improve messages from designers to sellers as they don’t come through or sometimes they aren’t clear. Like I said wasted the whole month just to get my labels.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Fast Labels
Good Afternoon,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and that you are unhappy with the service you have received. I apologise for any inconvenience this has caused.
I’ve requested additional information from you via Trustpilot, specifically the invoice number and the details used to place your order, as I’m currently unable to locate it with the information provided.
Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.
We look forward to hearing from you soon.
Jodie
Support Assistant Manager
Fantastic customer service and an even…
Fantastic customer service and an even better product! Will be re ordering for sure.Thankyou so much
18. maaliskuuta 2026
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