Fab Art Arvostelua 

130
•
TrustScore 4/5 tähteä

4,2

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I was genuinly delighted with my two framed items of artwork received today from FAB. The quality of both the printing, and of the framing is excellent. Delivered right on time, superbly packaged. I... Näytä lisää

Saanut 1/5 tähteä

Poor quality and cheap tacky frame made of plastic, with plexiglass which in our bright kitchen meant that you couldn’t really see the print, just a reflection. Terrible customer service (first of all... Näytä lisää

Saanut 5/5 tähteä

We LOVE our pics! The pictures we ordered arrived nicely wrapped and in great condition, they were delivered in a timely fashion. Excellent quality pictures and look fantastic on our wall!

Yritys on vastannut

Saanut 5/5 tähteä

Wide range of art and fabulous quality. I opted for faster delivery and it wasn’t quite as fast as I expected, but definitely worth the short wait!


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

130 arvostelua

5 tähteä
4 tähteä
3 tähteä
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On vastannut 68 %: iin saamistaan huonoista arvosteluista

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4,2

Kaikki arvostelut

(130)

129 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Expensive looking art!! Love love!

I received my two framed pictures in less than a week. They were both packaged very well to prevent damage. The gold frames are gorgeous! I put them in my office at work and I get so many compliments on them. Very high quality!! I highly recommend Fab Art!!

28. huhtikuuta 2026
Fab Art-logo

Vastaus yritykseltä Fab Art

Thank you, Lynn. We’re so happy your framed pictures look expensive and are getting compliments in your office. The gold frames are a lovely choice. Thanks so much for recommending Fab.

Saanut 5/5 tähteä

Liked the art

Liked the art, it arrived matching the image, beautifully mounted.

29. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Robert. We’re glad the artwork matched what you saw online and arrived beautifully mounted. Enjoy it on your wall.

Saanut 5/5 tähteä

Good company

The print I ordered was delivered very promptly and was well packaged.
The ordering process was simple and a reasonable price for a framed print.
Would recommend this company.

26. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Lyn. We’re really pleased ordering felt simple, delivery was prompt, and the framed print felt good value. Thanks for the recommendation.

Saanut 2/5 tähteä

Delays with delivery. Patchy customer service.

I ordered an art print on April 22. Delivery was set for April 27. I noticed order didn't even get processsed until April 27. I emailed Fab who replied they would get their "team" on it. One look at the UPS tracking # showed me it was late. I never heard back from "Caro" from Fab. The package was delivered May 4. To be clear, this isn't the end of the world, but it would've been a good idea for Fab to let me know the order was going to be late, not lost. The art print is lovely. I just think their customer service is lacking. I suggested a refund on the $6.95 delivery fee but never got a reply.

22. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

We’re sorry this wasn’t smoother. You’re right that clearer updates would have helped here, especially once the order was running later than expected. We’re glad the print itself is lovely, but we understand your frustration with the delivery communication and follow-up. Thank you for raising it, we’ll take this feedback seriously and review where we could have handled this better.

Saanut 5/5 tähteä

You were awesome

You were awesome. I thought it had not been delivered ( I later found it) Your response to my email was so fast. Nice to know good customer service still exists!

29. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Lori. We’re so glad it turned up and that our team could respond quickly when you thought it hadn’t arrived. Good customer service still matters to us, so this means a lot.

Saanut 5/5 tähteä

Wouldn’t hesitate to recommend.

Was a little unsure about buying prints online without seeing them first but the reviews were really good and I can see why. It has an incredible choice of art and choice of sizes. I have ordered, received and now hung two gorgeous prints that arrived very quickly and the quality is excellent. Will definitely use this company again, am so pleased with my new pictures!!

29. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Emma. We completely understand being unsure about buying art online, so we’re thrilled the choice, quality and delivery all gave you confidence. So happy your new prints are up and looking gorgeous.

Saanut 2/5 tähteä

Pretty overpriced

Pretty overpriced

29. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

We’re sorry you felt that way. We work hard to offer quality prints and framing at fair prices, but we understand value is subjective and won’t feel the same for everyone.

Saanut 5/5 tähteä

Beautiful pictures very easy to hang

Beautiful pictures very easy to hang. They have brightened up my home.

29. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Pam. We’re so glad your pictures were easy to hang and have brightened up your home. That’s exactly what we love to hear.

Saanut 5/5 tähteä

Great service & super pictures

Great service, quick delivery, excellent quality, very happy with my pictures. Will deffo order again

29. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Allison. Great service, quick delivery and pictures you’re happy with… perfect. We’d love to welcome you back.

Saanut 5/5 tähteä

Great service all round.

The artwork was despatched quickly. There was a problem with rhe courier delivering it but when I got in touch with Fab ( on a bank holiday!) they replied straight away and the issue was resolved. The artwork itself is lovely quality and came safely packaged. Very happy.

5. toukokuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Fab Art

Thank you so much. We’re sorry the courier caused an issue, but we’re really glad we could help quickly, even on a bank holiday, and get it resolved. Delighted you’re happy with the quality and packaging too.

Saanut 5/5 tähteä

Great experience

Good communication, packed well, easy to hang and beautiful! I chose a framed print, and I love it! I did not have any delivery delays or problems with the product. My first time using this company.

24. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Stephanie. We’re so glad your first experience with Fab was a good one and that the framed print arrived safely, looked beautiful and was easy to hang. Enjoy it.

Saanut 5/5 tähteä

Brilliant experience with Fab Art

Brilliant experience with Fab Art. Beautiful pieces carefully and quickly delivered. Would definitely shop here again!

24. huhtikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you, Carrie. We’re delighted you had a brilliant experience and that your pieces arrived quickly and carefully packaged. We’d love to welcome you back.

Saanut 1/5 tähteä

Be wary if you need any support after purchase - non-existent in my experience!

I had a faultless experience with Fab Art for my first purchase, and was sent relentless marketing and offers to make a second purchase. I did so, and upon receipt of the second piece of art, I realised that not only was the piece not what I expected it to be, but it also was not of the same quality.

The mistake regarding the order of the incorrect piece was down to me, which I am not disputing, but when I contacted them to request an exchange I was told I could not have one as I had "hung the work already". Let me be clear, I had taken receipt of the delivered piece from the courier, opened it, seen the mistake immediately, put it next to the first purchased piece on the wall and took a photo so I could easily show Fab Art the issue when I requested the exchange, and then put the frame back in the box. This all took less than 5 minutes. It wasn't hung on the wall for everyone to see for weeks on end. I took receipt of the package, saw the mistake immediately so repackaged, and emailed to request an exchange all within 5-10 minutes of the piece being delivered.

All I wanted was an exchange, for which i would have happily paid the postage. Not only is the print not what I wanted, but the quality is noticeably poorer than the first piece purchased. So I am left with a piece which looks absolutely ridiculous, and I am unable to use.

Fab Art have not responded to any subsequent emails, and I am now being forced to raise a dispute with my credit card company. Absolutely shocking customer service - I would have been a happy regular customer, but the way this has been handled is awful.

All over the website is getting the art right for the customer, and get in touch for us to resolve any issues etc. Yet I have emailed on three separate occasions to request a review of my complaint since it was made on 20th April and no response. I would urge you to be wary - if there are any issues with your order, you are unlikely to receive the support needed. I am extremely disappointed, as it was an expensive purchase, and I will certainly never use this company again and I will provide feedback to family and friends of the same. I've already had people comment on how nice the first piece of art I purchased was, so it a shame to have to explain this story every time they see it!

Use caution is my recommendation. Hopefully my credit card company will have more success than me.

17. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Fab Art

We’re very sorry to read this and that you feel let down after your second order. That’s not the experience we want anyone to have, especially after a good first purchase.

We understand how frustrating it is when a piece isn’t what you expected and you’re trying to get it resolved quickly. We also appreciate the detail you’ve shared here around what happened after delivery.

Our team will review the email trail and the order details again so we can understand where communication broke down and what the best next step is. We’re sorry you’ve had to chase and that this has become more stressful than it needed to be.

Saanut 5/5 tähteä

I received exactly what I ordered

I received exactly what I ordered, on time and LOVED everything! Wll be ordering more...Thanks!

23. tammikuuta 2026
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Vastaus yritykseltä Fab Art

Thank you so much, Sandra. We’re so glad everything arrived on time and that you loved it all.

We’ll be ready when you come back for more 😊 Thanks again for choosing Fab 💛

Saanut 5/5 tähteä

WOW!!!!! LOVE LOVE LOVE!!!!!!!!

WOW!!!!!! LIKE WOW!!!!!!!! I bought 2 absolutely gorgeous, extremely excellent quality canvas, framed prints from this company. I was so in love with the print on the screen, but when I got it and saw it in person, it literally took my breath away. I’m serious. I take a lot of pride in my home and put a lot of time into decorating it, so I was extremely happy when I got my prints. Just incredible, really. I’ll be buying more. Also, I had to email them with some questions and they were extremely helpful. Best prints I’ve ever owned. They are super high end at an extremely good price. Also, they were packaged very very well, and sustained no damage and came quickly!!!!! Excellent business and totally legit!!!!!

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Fab Art

Hi Lynda,

Wow… thank you so much for this. Seriously.

It means a lot to hear how much you love the prints especially knowing the care you put into your home. That moment when something looks even better in person than on screen is exactly what we're aiming for, so it’s great to hear we hit the mark :).

We’d love to have you back whenever you’re ready for the next piece.

Thanks again,
Fab Team

Saanut 1/5 tähteä

Will change if/ when resolved

Will change if/ when resolved.

Ordered early last week with express next day delivery. Six days have now elapsed with no update and the order stuck at 'completing' since payment was made.

I have attempted to email this company using this email address on their website and on multiple occasions called their number 07407768966. No answer, ringing through to voicemail or simply turned off?

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Fab Art-logo

Vastaus yritykseltä Fab Art

Hi there,

Thanks for your message, and I’m really sorry for the frustration here.

We don’t currently offer phone support, which is why you weren’t able to reach us via the number listed — all support is handled via email. That said, we appreciate you flagging this and understand how concerning the lack of response must have felt.

We’ve since been in touch directly and have now resolved everything regarding your order. It’s moving as expected, and you should have full clarity on the status.

If there’s anything else at all you need, please just let us know — we’re here to help.

Thanks again for your patience,
Fab Team

Saanut 5/5 tähteä

Gorgeous

I love the framed print I ordered. It’s beautiful and nicely framed. Fast efficient service. The picture was well packaged.
I love it.

25. maaliskuuta 2026
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Vastaus yritykseltä Fab Art

Hi Robyn,

Thank you for the lovely review.

We’re so glad you’re happy with the print and framing and that everything arrived safely and quickly. That’s exactly the experience we aim to deliver.

Really appreciate you taking the time to share this.

All the best,
Fab Team

Saanut 5/5 tähteä

Great Pictures

Great, as per usual. Really lovely pictures. Thank you so much.
Kind regards
Steen

25. maaliskuuta 2026
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Vastaus yritykseltä Fab Art

Hi Steen,

Thanks so much for your continued support it really means a lot.

We’re glad to hear you’re enjoying the latest pieces just as much as before. Always great to have you back.

Kind regards,
Fab Team

Saanut 5/5 tähteä

This piece of art just makes me smile…

This piece of art just makes me smile every time I look at it, which is often since it's above my fireplace. I was very skeptical of buying art from a facebook ad but am so very glad I trusted my gut. Customer service responded quickly to my questions. Will recommend and purchase more. Thank you!

25. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Fab Art

Thank you so much, Stephanie. We love that it makes you smile every time you see it… especially in a spot as central as above the fireplace.

We also get the hesitation with a Facebook ad, so it means a lot that you took the chance and were happy you did. Delighted our team could help quickly too. Thanks for the recommendation 💛

Saanut 1/5 tähteä

Der Kundenservice ist unterirdisch

Der Kundenservice ist absolut unterirdisch! Es gab einen Fehler in meiner Adresse, und das war nicht mein Fehler! Nachdem ich 5-6 E-Mails geschrieben habe, wurde dann auch mal auf meine E-Mail geantwortet und behauptet ich hätte den Fehler gemacht und soll trotzdem bezahlen, obwohl das Paket automatisch retourniert wurde. Der Support ist null lösungsorientiert und der Kunde steht hier nicht im Vordergrund…

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Fab Art-logo

Vastaus yritykseltä Fab Art

Es tut uns leid, dass Sie diese Erfahrung gemacht haben.

Nach unserem System lag hier ein Problem mit der angegebenen Lieferadresse vor, weshalb das Paket nicht zugestellt werden konnte. Sobald eine Bestellung an den Versanddienstleister übergeben wurde, sind wir auf die dort hinterlegten Daten angewiesen.

Wir sind selbstverständlich immer bemüht, gemeinsam eine Lösung zu finden, und helfen gern dabei, eine erneute Zustellung oder alternative Optionen zu prüfen.

Bitte melden Sie sich direkt bei unserem Support, damit wir das für Sie klären können.

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