Excellent customer service - I have used their Usenet product for a number of years and wished to upgrade to a different product but missed the renewal date for a smooth transition. However a quick em... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Excellent customer service - I have used their Usenet product for a number of years and wished to upgrade to a different product but missed the renewal date for a smooth transition. However a quick em... Näytä lisää
Yritys on vastannut
Ich wollte mein 30-Tage Rückgaberecht nutzen, weil ich den Dienst nicht nutzen werde. Nun behauptet der Kundenservice, es gäbe keinen Account mit meiner Emailadresse. Ich weiß, dass meine Emailadress... Näytä lisää
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Allereerst werkt de service zoals beloofd, retentie is goed, snelheid is altijd max van mijn internetsnelheid 1 Gbps. Daarnaast levert mijn ook snelle en goede serviceverlening bij vragen. Kwalit... Näytä lisää
Yritys on vastannut
I’ve been using Eweka for quite some time and the experience has been consistently excellent. Speeds are always fast and stable, and the retention lives up to what’s advertised—I rarely run into m... Näytä lisää
Yritys on vastannut
Founded in 2001, Eweka continues to be Europe’s most trusted and well-respected Usenet providers. By providing a full feed with absolutely zero throttling, only with Eweka can you get the most successful searches, every single time. Eweka is recommended by distinguished technology insiders including Techradar and ITproportal.
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I lost my password which i need in combination with my username.
I've been asking them for weeks now and they keep sending me a recovery links for the password for my account. I keep telling them that i don't need a recovery for my account but that i need my password that's being used for my Username...
For some reason they lack the brains to understand what i mean.
I still cannot use my account which i payed for a full year (with the extra bonus)
I've added information for Eweka but i have had many emails correspondence with them explaining the problem and for some reason they still don't understand the issue. Which is "i need my password that's being used in combination with my username". How hard can it be to understand this? Probably to hard for them because they keep sending me a password reset link for my account and not for my username.
You see.... i used my login and password to enter My Eweka, no problem there. Then when i want to use the newsserver..... i need another username (i have that one) but then i need to use a password (and That one i Don't have). And i have requested it Many MAny MANy MANY times......
Can you see the frustration here?
Yet again, today at 27-01-'26, i got a email with a password recovery and again they don't see my point.
For the second time i replied them with again a screenshot which i circled the issue....
These people clearly lack that piece of braincell...

Vastaus yritykseltä Eweka

Vastaus yritykseltä Eweka
Except for a few exceptions and problems if you have too many connections at once, the service runs smoothly. The retention is also good. That's how the whole thing is fun. Thank you!

Vastaus yritykseltä Eweka
Er waren wat problemen ontstaan vanwege een betaling die in eerste instantie was mislukt. De klantenservice heeft me netjes geholpen en me uitgebreid te woord gestaan. Dit is wat me vertrouwen geeft. Ik heb ook een maand extra gekregen. Top!. Dit is een voorbeeld hoe een klantenservice moet werken. Het loont, want ik ben nu een zeer tevreden klant.

Vastaus yritykseltä Eweka
Bin von zwei Jahren auf Eweka aufmerksam geworden .
Und muss sagen ich bin nicht extrem zufrieden .
Der Kunden Service ist wirklich gut und der Service hat bisher nicht enttäuscht
As a long-time customer of Eweka, I recently had a confusing billing and renewal situation that was concerning. I am incredibly impressed with how the support team handled the issue.
Their representative, Tim, immediately stepped in to help. Tim was proactive, understanding, and truly went the extra mile to find a great solution and ensure my satisfaction.
My account is now set up correctly, and my faith in Eweka has been completely restored. Their dedication to a quick and personalized resolution proves they are a company that genuinely values its loyal customers. Highly recommended!

Vastaus yritykseltä Eweka
Onlangs problemen met mijn wachtwoord voor EWEKA ik ben super goed geholpen En duidelijk geïnformeerd hoe ik dat op kon lossen ik geef een dikke pluim aan EWEKA Bedankt
I’ve been a long-term Eweka customer, but recently I discovered they’re silently filtering content and even banning accounts in ways not disclosed in their Terms of Service.
They promise “unfiltered access to Usenet” and over 6200 days retention, yet entire categories of posts (for example, those uploaded with certain software) are missing on their servers. These posts are available with other providers, so it’s clearly an internal block, not a takedown.
They also claim in their Privacy Policy that they “do not monitor which newsgroups you post to or download from,” yet filtering by upload source suggests they are inspecting traffic in some way.
Users combining multiple accounts to get normal Usenet speeds have even reported IP bans, despite nothing in the TOS forbidding it.
This feels like misleading advertising and bait-and-switch tactics. At the very least, it breaks trust with paying customers who expect full retention and transparency. If Eweka wants to run a filtered, restricted service, they should be upfront about it — not hide it behind glossy marketing promises.
Until they restore access to missing content or clearly disclose their policies, I can’t recommend them.
I’ve been a loyal Eweka customer for quite some time, but their recent pricing tactics regarding my subscription have left me feeling misled and undervalued. Without any prior notice, they raised my payment significantly, only for me to discover that the exact same service is being offered to new customers at a fraction of the cost—sometimes half or less. This kind of bait-and-switch, where loyal users are charged more while promotional rates are reserved for others, feels unethical and like a deliberate money grab. I’ve since switched to another provider who will hopefully value my business and honor fair contract terms. I won’t be renewing and strongly advise others to be on guard for these hidden price hikes.
Eweka has an unreliable service and dishonest business practices that make it impossible to recommend. The service is slow and has a poor completion rate.
Most concerningly, they raised my rate without warning and, at the same time, they are selling the same service to new customers for half the price they demanded from me. This is a complete lack of respect for their customers.
Completion is not what it used to be and they raised my price to more than triple what it had been before and I did not receive any warning.
Signed up with the understanding they have good completion but almost everything I try to download is incomplete. Even stuff that is only a few weeks old. And the service to the USA is really slow.
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Ben al 14 dagen bezig
Vier jaar lang betaalde ik het zelfde bedrag en ineens een prijsstijging van meer dan 66%, zonder mededeling vooraf. Nog via mail contact gehad en Eweka beweerde altijd de prijsstijging te communiceren. Om bewijs gevraagd maar dat konden ze niet leveren. Dit is pure misleiding. WEES GEWAARSCHUWD!
Ich bin seit diesem Monat dabei. Sehr zufrieden mit Preis und Service. Alles Top! Volle 5 Sterne... 😊😊😊🤗
Ik krijg regelmatig de aanbieding van Eweka van € 2,50 per maand. Als je dan een abonnement wi nemen en moet afrekenen moet je €37,50 betalen. Dit is misleiding.
The best usenet provider, the contactcenter is perfect, a question is answered very fast. And they give you the best solution.

Vastaus yritykseltä Eweka
Eweka just works. Never down and always full speed of my internet connection.

Vastaus yritykseltä Eweka
This company has provided me with excellent service. They have addressed all of my inquiries. I plan to remain a customer and recommend this company to others.

Vastaus yritykseltä Eweka
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