Etech Mobility were super helpful with phone advice presale and again when we visited their showroom. Very knowledgable and no sales pressure which was welcome. Purchased a chair on that day and picke... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My contact with the company has been excellent from start to finish. From booking the appointment, the helpful assistant at the appointment, who made sure I got the chair I needed, steered me away fr... Näytä lisää
Yritys on vastannut
The customer service received from Etech is top-notch. They were patient and helpful as I bought my mum a walker and she refused it because she said her mobility has not gotten to the point of u... Näytä lisää
Yritys on vastannut
I was so happy to have the ability to get out and about but was disappointed that the chair was not quite as robust as I had hoped. However as I get used to it I am learning ways that I can get round... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Etech Mobility, the UK’s fastest-growing provider of innovative and reliable lightweight electric wheelchairs. Based in Birmingham and Glasgow, we specialise in lightweight, folding electric wheelchairs, including models starting from just 14.5 kg, along with automatic folding electric wheelchairs and electric wheelchairs with a reclining seat. We also offer lightweight mobility scooters designed to give you freedom and independence without compromising on convenience. What sets us apart is our commitment to affordable pricing without sacrificing quality. Our wheelchairs come in multiple colours and specification options, and thanks to our modular designs, future upgrades can be seamlessly installed on existing models. This ensures your wheelchair evolves with your needs, making it a truly long-term investment. At Etech Mobility, we provide more than just products—we deliver exceptional customer care. Our experienced team is available over the phone to guide you through the selection process, ensuring you find the most suitable option for your lifestyle. We also offer multiple 1-1 appointment slots throughout the week at our store, giving you personalised attention at your convenience. Whether you’re in the market for the best electric wheelchair for outdoor use, a heavy-duty electric wheelchair, or an ultra-lightweight electric wheelchair, Etech Mobility is committed to improving your mobility and independence. Contact us today to discover the best solution for your lifestyle.
Freedom of Movement
Yrityksen kirjoittama
- Specialists in Electric Wheelchairs and Mobility Scooters!
- Our mission is simple yet profound: to enhance the mobility and independence of individuals through cutting-edge technology and thoughtful design. We believe that everyone deserves the freedom to move and explore, and we are committed to making that a reality for as many people as possible. At Etech Mobility, we’re committed to empowering individuals by offering reliable, innovative, and easy-to-use mobility solutions. We specialise in lightweight, foldable electric wheelchairs and mobility scooters designed for independence and flexibility.
Committed to Your Mobility Journey
At Etech Mobility, we don’t just sell mobility products—we build lasting relationships with our customers. From the first consultation to aftercare services, our team is here to support you every step of the way.
We take pride in offering a personalised service, whether you shop online or visit our Birmingham showroom. Our experts spend time understanding your unique needs to recommend the best solutions. During product consultations, we provide in-depth demonstrations and advice to ensure you feel confident about your purchase. Every product we offer reflects our commitment to quality and innovation, from lightweight, foldable designs to airline-friendly batteries that make travel easier.
Our commitment extends beyond the sale. For ongoing support, our team is readily available to help with troubleshooting, repairs, or any concerns you may have, ensuring exceptional aftercare throughout your journey with us.
At Etech Mobility, our mission is to empower our customers with independence and freedom, delivering a seamless, caring experience. Trust is at the heart of everything we do.
Yhteystiedot
Unit 7 Mount Street Industrial Estate, B7 5QU, Birmingham, Yhdistynyt kuningaskunta
- 0121 661 4336
- support@etechmobility.co.uk
- etechmobility.co.uk
Shop from as little as £845
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 86 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
You guys were very friendly and helpful…
You guys were very friendly and helpful in looking at the hoist and checking on how it works to get my power add on in and out of the boot with ease
22. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you so much for your lovely review.
We're delighted to hear that our team was friendly and helpful in demonstrating the hoist and checking how it would work with your power add-on. Making sure our customers feel confident that their equipment will suit their individual needs is really important to us.
It's great to know we could help you find a practical solution for getting your power add-on in and out of the car boot with greater ease and less effort.
Thank you again for choosing Etech Mobility. We hope the hoist makes your everyday journeys much easier and more convenient.
Vastaus yritykseltä Etech Mobility UK
Thank you for your lovely review and for choosing the Freedom Elite AF.
We're delighted to hear that Mo was so helpful and that your new wheelchair is already proving useful in your day-to-day life. We'll be sure to pass your kind words on to Mo, as he'll be pleased to know he made a positive difference to your experience.
Thank you again for choosing Etech Mobility. We hope your Freedom Elite AF continues to make getting around easier and brings you greater freedom, comfort and independence.
The final response allowed me to…
The final response allowed me to complete the conversion of the joy stick controller.
21. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for taking the time to share your feedback.
We're pleased to hear that our team's final guidance helped you successfully complete the conversion of your joystick controller.
We understand how important it is to have your wheelchair set up correctly for your individual needs, and we're glad we could help you get everything sorted.
Thank you for choosing Etech Mobility. We're always here if you need any further advice or support.
Vastaus yritykseltä Etech Mobility UK
Thank you so much for your fantastic review.
We're delighted to hear that you've had such a positive experience with Etech Mobility and that our team provided you with first-class service. Delivering excellent customer care is something we take great pride in, so your kind words mean a lot to us.
Thank you again for choosing Etech Mobility. We truly appreciate your support and are always here if you need any further assistance.
Very pleased with my purchase
Very pleased with my purchase, actually better than I expected.
22. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for your fantastic review.
We're delighted to hear that you're so pleased with your purchase and, even better, that it has exceeded your expectations. That's always wonderful feedback for our team to receive.
Thank you for choosing Etech Mobility. We hope your purchase continues to serve you well and makes everyday life that little bit easier.
Very helpful friendly staff very easy…
Very helpful friendly staff very easy to order and very quick delivery
22. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for your lovely review and for choosing the Freedom Pro ST.
We're delighted to hear that you found our team friendly and helpful, the ordering process straightforward, and the delivery nice and quick. We always aim to make the whole experience as easy and stress-free as possible.
Thank you again for choosing Etech Mobility. We hope you enjoy your Freedom Pro ST and the freedom and independence it brings.
5 stars is not enough....
Where is another star. I can't say only 5 stars is sufficient. I had a pleasure purchasing my wheelchair from Etech - great experience. I also managed to destroy my front wheel by being an idiot after just few weeks of chair use. Single phone call, perfect advise and again, great service. Keep it up guys, I'll be back....
3. heinäkuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you so much for such a fantastic review; we'll happily take the extra star!
We're delighted that purchasing your wheelchair from Etech Mobility was such a positive experience. We're equally pleased that when you had an unfortunate encounter with the front wheel a few weeks later, one phone call was all it took to get the advice and support you needed.
Accidents happen, and we're always here to help without judgement. Great after-sales service is incredibly important to us, so it's wonderful to know our team looked after you when you needed us.
Thank you for your trust, your kind words and for making us smile. We'll be very happy to welcome you back!
Ergonomically and aesthetically…
Ergonomically and aesthetically excellent-beautifully designed
21. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for your wonderful feedback on the Portable Car Boot Hoist.
We're delighted that you're impressed with both the ergonomics and the overall design. It's important to us that our products are not only practical and functional, but thoughtfully designed and straightforward to use.
Thank you for choosing Etech Mobility. We hope your Portable Car Boot Hoist makes loading and transporting your mobility equipment much easier.
Quick & easy to order and delivered…
Quick & easy to order and delivered within a few days
21. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for your great review and for choosing the Freedom Pro ST and Portable Car Boot Hoist.
We're delighted to hear that you found the ordering process quick and easy and that everything arrived within just a few days.
We hope you're enjoying your Freedom Pro ST and that the Portable Car Boot Hoist makes loading and travelling with your wheelchair much easier.
Thank you again for choosing Etech Mobility. We really appreciate your support.
Very friendly professional service
Before purchasing my wheelchair I called ETECH with my requirements. They went through everything with me thoroughly sizes weight my mobility. Delivery was good. I had a query after I set the wheelchair up, over the phone to issue was sorted.
Excellent service so far
21. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for your fantastic review and for choosing the Freedom Pro ST.
We're really pleased to hear that our team took the time to thoroughly discuss your requirements, including the chair's size and weight as well as your individual mobility needs. Making sure a wheelchair is suitable before purchase is extremely important to us.
It's also great to hear that delivery went smoothly and that your query after setting up the chair was quickly resolved over the phone. Our support doesn't stop once your wheelchair arrives, so we're always here if you need any further assistance.
Thank you again for choosing Etech Mobility. We hope your Freedom Pro ST serves you well and brings you greater freedom and independence.
New electric chair for a tall person!
I contacted Etech as I had specific requirements for a new electric chair. I am 6ft and needed a higher back. I was sent some options, photos and user manuals. I chose what proved a lovely chair and perfect for my needs.
26. elokuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you so much for your lovely review and for choosing the Freedom Pro AF.
We're delighted that our team was able to listen to your specific requirements and provide suitable options, photos and user manuals to help you make an informed choice. Finding the right fit is particularly important when you need features such as a higher back for additional comfort and support.
Most importantly, it's fantastic to hear that your Freedom Pro AF has proved to be the perfect chair for your needs and that you're so pleased with your choice.
Thank you again for choosing Etech Mobility. We hope you enjoy many comfortable and independent journeys with your Freedom Pro AF.
I had only used my wheelchair for 4-5…
I had only used my wheelchair for 4-5 miles. My husband was diagnosed with back/bone problems recently and we cannot carry it up 20 steps to my house. I did phone the company to see if they would take it back. I didn't like the chair, it was too heavy and sensitive to operate.
11. toukokuuta 2026
Very helpful took their time and…
Very helpful took their time and explained how the wheelchair worked. Gave me time yo try different ones and I selected the lite max.
10. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for your lovely review and for choosing the LiteMax.
We're delighted to hear that our team took the time to explain how everything worked and gave you the opportunity to try different wheelchairs before making your decision. Finding the right chair for your individual needs is important, and we never want our customers to feel rushed.
We're pleased that the LiteMax was the right choice for you. Thank you again for choosing Etech Mobility, and we hope your new wheelchair brings you greater freedom and independence.
I am very pleased with my new…
I am very pleased with my new wheelchair ♿️ I can get out an about now 😀
22. heinäkuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you so much for your lovely review and for choosing the Freedom Pro ST.
We're delighted to hear that you're pleased with your new wheelchair, and even more importantly, that it's helping you get out and about again. Giving our customers greater freedom and independence is exactly what we hope to achieve.
Thank you for choosing Etech Mobility. We wish you many happy and enjoyable journeys with your Freedom Pro ST.
Pleased with my wheelchair
Pleased with my wheelchair. Good customer service, when I telephoned for advice before purchasing. :et down by delivery company, so eventually received wheelchair some 5 days later than expected.
16. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you for your review and for choosing the Freedom Pro AF.
We're pleased to hear that you're happy with your new wheelchair and that our team was able to provide helpful advice over the phone before your purchase. Making sure customers feel confident they're choosing the right chair is very important to us.
We're sorry that the delivery company let you down and that your Freedom Pro AF arrived around five days later than expected. We completely understand how disappointing and inconvenient that must have been, particularly when you were expecting your new chair sooner.
Thank you for your patience and understanding, and for choosing Etech Mobility. We hope you're now enjoying your Freedom Pro AF and the freedom and independence it brings.
I looked into buying an electric…
I looked into buying an electric wheelchair, your name came up in the search engine. I looked at a lot of wheelchairs. Upon ordering everything went well the I realised I had made a mistake, so I contacted you and made different arrangements. Thank you for making that happen. I am now a proud owner of a very nice electric wheelchair.
18. syyskuuta 2026
Vastaus yritykseltä Etech Mobility UK
Thank you so much for your lovely review and for choosing the Freedom Pro ST.
We're delighted that you found Etech Mobility during your research and that the ordering process went smoothly. We completely understand that circumstances can change or mistakes can happen when ordering, so we're especially pleased our team was able to quickly make the different arrangements for you and get everything sorted.
Most importantly, it's wonderful to hear that you're now the proud owner of your new electric wheelchair and are happy with your choice.
Thank you again for choosing Etech Mobility. We hope your Freedom Pro ST brings you plenty of freedom, confidence and independence.
What exceptional Customer Service!
My husband and I were so impressed with the exceptional service we received when we visited the Birmingham showroom last month. They were very respectful, patient and friendly, and were so knowledgeable about all of their mobility products. Mo was so supportive and understanding as to my specific needs and went above and beyond our expectations. There was no pressure put on us to buy a product from them on our visit, even though they’d spent a long time demonstrating different models to find the ideal one for me and which matched my needs. I have since chosen to purchase an electric wheelchair from them and was once again shown excellent customer service by Mo. He is definitely a credit to ETech Mobility!
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Etech Mobility UK
Thank you so much for taking the time to share such a wonderful review of your experience at our Birmingham showroom.
We're delighted that you and your husband felt welcomed, respected and never rushed or pressured. Choosing an electric wheelchair is an important and very personal decision, so taking the time to demonstrate different models and understand your individual needs is exactly how we believe the process should be.
It's especially lovely to hear how supportive and understanding Mo was throughout your initial visit and again when you decided to purchase your wheelchair. We'll make sure your fantastic feedback is passed on to him.
Thank you for placing your trust in us. We hope your new electric wheelchair brings you greater freedom, confidence and independence for many years to come.
Vastaus yritykseltä Etech Mobility UK
Thank you for your kind review and for choosing the Vista Rollator.
We're pleased to hear that you've had a positive experience with Etech Mobility and that our team was able to help you.
Thank you again for your support. We hope your Vista Rollator continues to make getting around easier and gives you greater confidence and independence.
The best ongoing service I've ever received!
Honestly, these guys go above and beyond.
Etech, thank you so so much for your outstanding service in every communication and email I've ever had with all of you!
I cannot tell you how much you stand out with your excellent customer service. And it's not just customer service, it's human talking to human and I feel heard and seen and like nothing is too much, no worry is too small. And your explanations don't leave anything out.
Thank you all so much!
2. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Etech Mobility UK
Thank you so much for such a heartfelt review. Your words genuinely mean a great deal to the whole Etech Mobility team.
We're especially pleased to hear that you've always felt heard, understood and supported whenever you've contacted us. We never want customer service to feel like a transaction; there are real people behind every question and concern, and no worry is ever too small for us to take seriously.
Knowing that our team has consistently taken the time to explain things clearly and make you feel valued is exactly the experience we want every customer to have.
Thank you again for your incredible support and for putting your trust in Etech Mobility. Reviews like yours remind our team why the personal side of what we do matters so much.
Vastaus yritykseltä Etech Mobility UK
Thank you for your kind review.
We're delighted to hear that you found our team so helpful and that you're impressed with the quality and thoughtful design of the product.
Thank you for choosing Etech Mobility. We really appreciate your support and hope your new mobility equipment serves you well for many years to come.
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