You have taken £69 from my account without my permission or consent. My name is David Saunders . Please return it to my account as soon as possible. How do you justify taking money without explain... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
You have taken £69 from my account… You have taken £69 from my account without my permission or consent. My name is Soubia Naheed . Please return it to my account as soon as possible. How do you ju... Näytä lisää
These robbing buggers are taking £29, £69 every month and I have no idea why. Its like I have signed a subscription and so the bank then says refunds are not possible but the fact is I have never si... Näytä lisää
This company stole money from my account through a so-called “subscription” without ever sending me an email, a confirmation, or even a single notification. I never signed up for anything. They just... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Having issues with your online shopping? We're here to protect your right to reimbursements and assist you in your refund claim within 90 days of making a purchase, from any online retailer worldwide!
Yhteystiedot
London, Yhdistynyt kuningaskunta
- +44 330 8187 174
- help@eshopsecu.com
- eshopsecu.com
1,2
Huono
88 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Another online scam.
Like the other comments listed, this company made an unauthorized charge and none of their phone numbers connect to anything. We've filed fraud charges with our bank. it appears to be a straight up scam.
20. joulukuuta 2023
Oma-aloitteinen arvostelu
Avoid
Signed me up to a subscription that I didn’t agree to. The retailer I used that apparently signed me up to this subscription had no information on their website or on the email they sent me. Both the retailer and Eshopsecu are impossible to contact. Phone just cuts me off. Avoid.
18. joulukuuta 2023
Oma-aloitteinen arvostelu
The retailer I was offered a…
The retailer I was offered a subscription to eshopsecu by did not make it appropriately obvious I was subscribing to a service. I couldn’t even find a record of it on the invoice/in my online account or their website.
Since then I had been deleting all text messages and email from eshopsecu because of how spammy they look. Perhaps this was my mistake.
I’ve upgraded from 1 star to 3 because eshopsecu customer service was responsive and gave me a refund.
17. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä E Security
Hello Ed,
Thank you so much for your support! Glad we could be of assistance. If there’s anything else you need, don’t hesitate to get in touch.
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 174.
Email: help@eshopsecu.com.
Website: https://eshopsecu.com/contact-us
We will be able to help you right away.
Thank you!
The rep listened to me
The rep listened to me, acted quickly, was professional and well mannered. Great English too.
9. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä E Security
Hello Maria,
We are all so pleased to hear about your positive experience. Thanks for the feedback!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 174.
Email: help@eshopsecu.com.
Website: https://eshopsecu.com/contact-us
We will be able to help you right away.
Thank you!
Customer Service
Really friendly and supportive customer service!
26. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä E Security
Hello Dima,
Aww, thank you so much for your kind words. We really do appreciate it.
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 174.
Email: help@eshopsecu.com.
Website: https://eshopsecu.com/contact-us
We will be able to help you right away.
Thank you!
Its good and I recommend it
20. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä E Security
Hello Lewis,
Thank you for the kind words. It really does help us out!
If you need anything or have any question for us to not hesitate to reach out.
Phone: +44 330 8187 174.
Email: help@eshopsecu.com.
Website: https://eshopsecu.com/contact-us
We will be able to help you right away.
Thank you!
Do not touch- scam company.
Do not touch- scam company.
Purchased through Tower London and like others was automatically signed up unknowingly to a monthly direct debit.
I know eshopsecu will reply with same blurb as other reviews
‘The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it’. However I have not received either texts or emails. It is obvious due to the continuity across reviews that the fault is with the company for lack of clarity. This is a SCAM! Do not touch!
22. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä E Security
Hello Clarrie,
Thank you for your feedback. We’d love to work with you to solve this, so please do get in touch.
EShopSecu is a service that helps customers to claim their rights when their online purchase does not go as expected. The subscription flow emphasises the prices at every step, and the fact that each person trying gets a 7 DAY FREE TRIAL.
Each new subscriber gets 2 emails and 2 text messages during the trial period with direct links to unsubscribe in one click. It would be great if we could exchange so that we better understand how you missed this information.
In order to do that, you can:
- call us at +44 330 8187 177,
- email us at help@eshopsecu.com,
- or use our contact form: https://eshopsecu.com/contact-us/
We will be able to help you right away.
Thank you!
Dodgy avoid …
This company used to be known as qoverus most probably renamed as under old name had such a bad reputation
I got scammed by them using tower London signed up to some subscription service which I didn't know or want
Dodgy company stay away
And no I won't be contacting you I did and got the phone put down on me
Putting a dispute in via my bank instead
22. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä E Security
Hello Lisa ward
Thank you for your feedback. We’d love to work with you to solve this, so please do get in touch.
The subscription conditions are very visible on partner websites, and we do send multiple emails and text messages to remind subscribers about it.
However, don’t worry, we have a strong satisfied or refunded policy. Please contact us to get your refund or to talk with us, so we better understand what happened.
In order to do that, you can:
• call us at +44 330 8187 177 ,
• email us at help@eshopsecu.Com. ,
• or use our contact form: https://eshopsecu.com/contact-us/ .
We will be able to help you right away.
Thank you!
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