Equisafety Arvostelua 

Given a jacket as a Xmas gift which was too small.
Edward advised to return & to include £5 cash for replacement shipping.
Delivered on 13th January.
Chased on 20th Jan to be told that it was “missed”?? & replacement would be sent out on the 22nd January.
Email chase sent today & OUT OF OFFICE email received NOT BACK UNTIL 5th February!!!
Very disappointed & not a very good customer returns service :-(

Update!
Finally received my replacement jacket. End of February.

Ordered a product that had missing parts. Emailed to return with on answer. I've since found out they are a proud sponsor of a woman who whips horses for no reason. Looks like I'll have to a chargeback on my credit card.

Avoid this company

Edit to their comment. We sent loads of emails you promised a refund and I was checking my accounts looking for the money then you said I couldn't have a refund. You stated you haven't been a proud sponsor of Charlotte Dujardin for over 2 years, but yet I have an emails from you last year and this stating that you are a proud sponsor.

Problems with order initially but later received email saying it was a problem with staff member who o longer works for the company and they have since sent the item I had originally as good will gesture. So seems they have now improved their customer service.

Equisafety led solar outdoor light. What a great product! Being able to clip onto fences, stable divider wall etc is such a bonus. These are the brightest I have used so far, and are perfect for those of us with no mains lighting.

Quick and easy to order. My purchase arrived very quickly!

Great product! Perfect for low light hacking. Easy and quick ordering!

Good price and fast delivery

Lovely quality gilet. Bought from this company before and never disappointed

All good, prompt delivery & as described

great products
super fast shipment to Germany.
very nice Contact,
will gladly order again

Good once I managed to speak to someone as there had been a pricing problem online service was excellent

The equisafety air waistcoat is amazing. The colour is great for this time of the year and the writing on the back tells cyclists/vehicles to pass wide and slow. A plain hivis does not have the same effect!

Recently put my little piebald coblet back into harness & he's loving it. However in low Autumn sunshine you couldn't see him clearly on our narrow country lanes. Solution - 2 Equisafety Polite nosebands sewn together & slipped over his breast harness, another on his little nose & topped off with a wonderful pair of Hi-Viz ears.
Boy can they see us coming now - will never drive again without them year round - he's too precious for that!! Great service & superfast delivery - Thank You Equisafety (Sara & Rocky the small but mighty coblet)

Brilliant product will help keep my daughter safe when out hacking.

Fabulous products that do the job and last. My coat is still waterproof and warm 5 years on. Perfectly built for riding. Great customer service too. Have bought multiple items and can’t fault any of them.

The customer service was incredible. Nicky was friendly and helpful, going above and beyond to ensure my (fabulous) new hat was exactly right for me. It's perfect. Thank you so much. I'll definitely purchase from here next time.

Would highly recommend.Excellent service. I ordered the hi-vis waistcoat at 4pm on Thursday and it arrived by 10.30am the following day! The waistcoat is well-made and fits the description perfectly. Will definitely use this company again.

Great product- these reflective noseband covers fit even the wider padded nose bands, easy to Velcro on and off and wash well. Not found these anywhere else in years

Love the rug. Well made, good quality, good fit and does what it says on the tin. We can be seen for miles in every direction. Quick delivery. Really happy. Highly recommended
Would love another leg strap though - only got one.