This company took my order but never had the item in stock or even stock coming in the near future. There is nothing worse than going through the process of placing an order when there was never any... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
my desk is absolutely gorgeous. Although my husband wanted to kill me, we didn't realize he would have to put it together. Ha Ha
Love this entry way console. Great high quality, gorgeous wood. The inlay is gorgeous. Looks much more expensive than it was. Arrived fast, and with no delay or issues .
I have been trying to get this pillow for my son as a gift. I finally found it in stock on their website. After ordering I received an email saying it was temporarily unavailable but they would send i... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
Yhteystiedot
Chicago, Yhdysvallat
- 312-487-1356
- sales@englishelm.com
- englishelm.com
4,0
Hyvä
2 t. arvostelua
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
So many options
So many options, the assembly was a breeze, and the product is really nice quality. I'm a fan.
2. huhtikuuta 2026
As pictured and very happy with the…
As pictured and very happy with the quality and quick shipping.
2. huhtikuuta 2026
I never received the mirror.
2. huhtikuuta 2026
Vastaus yritykseltä English Elm
Hi Melinda! We’re so sorry to hear that you haven’t received your mirror. We understand how frustrating that must be, and we want to help resolve this quickly. Please email us at sales@englishelm.com
with your order number so we can check the status and assist you right away.
Issue with supply and customer service.
I was contacted over a week after ordering that the item would not ship until June! I ordered it here because they had indicted it was in stock. So, I asked them to cancel the order. Several days later I get an email that says we will have to see what the warehouse says??? Anyway, after a couple more days, I get an email that my item has shipped. Interesting that when I say I dont want to wait several months for an order, they magically find one to ship??? Item arrived without any issues and I am happy with it. However, I will not shop here again. They need to tighten up customer service and inventory issues first.
2. huhtikuuta 2026
Vastaus yritykseltä English Elm
Hi Amy! We’re truly sorry for the confusion around stock availability, delays, and communication. We understand how frustrating it must have been to receive conflicting updates, especially after requesting a cancellation. That’s not the experience we want for our customers, and your feedback is important as we work to improve both our inventory visibility and communication processes.
Vastaus yritykseltä English Elm
Hi Stewart! We’re glad to hear your experience with our team was positive, but we’re sorry the table arrived with missing parts. That’s not the experience we want for you. Please email us at sales@englishelm.com with your order details so we can arrange the missing parts right away.
I love my chair
I love my chair, easy to assemble and high quality and comfy. Would definitely recommend.
2. huhtikuuta 2026
Great Experience
Fast shipping, product was as described! Would recommend to friends and family!
2. huhtikuuta 2026
Perfect purchase
I was kept informed from start to delivery of my rug. It was exactly what I ordered and came very well packaged.
2. huhtikuuta 2026
Great Customer Service
Contacted the company when I wasn’t receiving a shipment confirmation and they were very responsive. Once shipped, my mirrors arrived quickly and were packaged well preventing any damage. They are beautiful and exactly as pictured.
2. huhtikuuta 2026
This company goes above & beyond for…
This company goes above & beyond for customer service! Excellent prompt responses to questions! Extremely efficient in every aspect!!! Definitely the BEST!
25. maaliskuuta 2026
Great to do business with!
Website easy to navigate. Great communication on when to expect order to ship. Merchandise arrived in excellent condition.
24. maaliskuuta 2026
Woolrich Queen Quilt Set
When I ordered the quilt set they let me know it was out of stock but I could reserve one from the next order. They said I could expect it the beginning to the middle of March and it came on March 17th with no problems. Definitely recommend English Elm. Thank you!
12. maaliskuuta 2026
Customer Svc unreliable
Called Customer Svc. Was told to email CSvc and that I would receive a response immediately, probably that day. Emailed immediately. Never received a response from anyone to this day
6. maaliskuuta 2026
Vastaus yritykseltä English Elm
Hi Thomas, we’re so sorry you were told to expect a response and didn’t receive one—that’s not the experience we want for our customers. We understand how frustrating that must be. Please email us again at sales@englishelm.com
with your details so we can prioritize your case and get back to you as soon as possible.
COMMUNICATION
2. maaliskuuta 2026
Excellent pricing and customer service.
11. maaliskuuta 2026
Arrived unbroken and on time
I received an email confirmation and tracking information. the package arrived on time. The product was as pictured/ described, not broken. A bonus was it was a good price.
I was nervous about ordering from this site due to bad reviews, but it worked out.
2. maaliskuuta 2026
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