English Elm Arvostelua 1 559

TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

This company took my order but never had the item in stock or even stock coming in the near future. There is nothing worse than going through the process of placing an order when there was never any... Näytä lisää

Saanut 5/5 tähteä

my desk is absolutely gorgeous. Although my husband wanted to kill me, we didn't realize he would have to put it together. Ha Ha

Saanut 5/5 tähteä

Love this entry way console. Great high quality, gorgeous wood. The inlay is gorgeous. Looks much more expensive than it was. Arrived fast, and with no delay or issues .

Saanut 5/5 tähteä

I have been trying to get this pillow for my son as a gift. I finally found it in stock on their website. After ordering I received an email saying it was temporarily unavailable but they would send i... Näytä lisää

Yrityksen tiedot

  1. Huonekaluliike

Yrityksen kirjoittama

Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 98 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Love this entry way console

Love this entry way console. Great high quality, gorgeous wood. The inlay is gorgeous. Looks much more expensive than it was. Arrived fast, and with no delay or issues .

2. toukokuuta 2026
Saanut 1/5 tähteä

Never had the product to fulfill the order

This company took my order but never had the item in stock or even stock coming in the near future. There is nothing worse than going through the process of placing an order when there was never any chance the company could actually fulfill the order.

27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Beautiful quality and service!

I have been trying to get this pillow for my son as a gift. I finally found it in stock on their website. After ordering I received an email saying it was temporarily unavailable but they would send it as soon as it was back in stock. I told them that there was no rush as I wanted it for Christmas. I received it about 3 weeks after ordering. It’s beautiful!

15. huhtikuuta 2026
Saanut 3/5 tähteä

They didn't have the chair listed on their website

They didn't have the chair I wanted, but offered a few alternatives. I selected one and it arrived in good condition a few weeks later.

21. huhtikuuta 2026
English Elm-logo

Vastaus yritykseltä English Elm

Hi Jeffrey, thank you for your feedback—we really appreciate your flexibility when the original chair wasn’t available. We’re glad we could offer alternatives that worked for you and that your selected piece arrived in good condition. Enjoy your new chair, and thank you for choosing English Elm!

Saanut 3/5 tähteä

I waited over 6 weeks for delivery

I waited over 6 weeks for delivery. When I contacted customer service they said it was out of stock. I wish I had received a notification that it was out of stock when I ordered. Other than that the duvet was fine. A little over priced for the quality of it.

7. huhtikuuta 2026
English Elm-logo

Vastaus yritykseltä English Elm

Hi Monica, we’re truly sorry for the delay and for not informing you earlier that the item was out of stock. We understand how frustrating it must have been to wait over six weeks without clear communication. We’re glad to hear the duvet met your needs, but we also appreciate your feedback on both quality and pricing. Your comments are important to us as we work to improve our inventory updates and overall customer experience.

Saanut 1/5 tähteä

Shipping was too late to make event

Shipping was too late to make event, even with 3 weeks at time of order. Constant misinformation as to shipping status.

2. huhtikuuta 2026
English Elm-logo

Vastaus yritykseltä English Elm

Hi Suzanne, we’re truly sorry the order didn’t arrive in time for your event and for the confusion caused by the shipping updates. We understand how disappointing that must have been, especially with the timeline you planned for. That’s not the experience we want for our customers, and your feedback is important as we work to improve both our delivery timelines and communication. Please email us at sales@englishelm.com if there’s anything we can still assist you with.

Saanut 5/5 tähteä

It looks great

It looks great! Product arrived packaged properly. The only thing is that I didn’t receive any updates via email so I was worried it wouldn’t show up. I’m glad it did! Thank you!

2. huhtikuuta 2026
Saanut 5/5 tähteä

This is my first time ordering from…

This is my first time ordering from this website. The chair I chose was defective at first (one of the threaded holes was defective). English Elm sent out a replacement chair the next day. They were friendly and professional, and I will be purchasing from them again.

2. huhtikuuta 2026
Saanut 4/5 tähteä

We love our counsel table

We love our counsel table; it’s exactly what we were looking for and is a beautiful solid piece for a great price. I was slightly disappointed after making the purchase to find out it was out of stock, but English Elm gave us the opportunity to cancel or wait for the next shipment. We waited and it arrived a couple of weeks before expected. It came FedEx and was easy to assemble.

4. huhtikuuta 2026
English Elm-logo

Vastaus yritykseltä English Elm

Hi Donald, thank you so much for your kind words—we’re really glad to hear you love your console table and that it arrived earlier than expected! We also appreciate your patience when the item was initially out of stock, and we’re happy we could offer a solution that worked for you. Enjoy your new piece, and thank you again for choosing English Elm!

Saanut 3/5 tähteä

The service and delivery was great

The service and delivery was great. The actual rug is kind of cheap. When laid down the edges would not lay flat and puckered up. We ended up turning it over and are looking at the back of the rug, not what we expected.

2. huhtikuuta 2026
English Elm-logo

Vastaus yritykseltä English Elm

Hi William, thank you for your feedback—we’re glad to hear the service and delivery met your expectations. We’re sorry, however, that the rug itself didn’t meet your expectations in quality and finish. We understand how disappointing that must be, especially when it doesn’t lay as expected. Please email us at sales@englishelm.com
with your order details so we can review this and see how we can assist you further.

Saanut 4/5 tähteä

Excellent rug, poor customer support

First, I want to say I LOVE the rug - the color and materials are wonderful. It is soft, laid flat quickly with no wrinkles and is exactly as the picture colors showed. The reason I deducted a star is the communication from your company. I left a voicemail and sent an email requesting shipping time because I travel for work and needed to know when it would ship. I received NO response. Very frustrating.

2. huhtikuuta 2026
English Elm-logo

Vastaus yritykseltä English Elm

Hi Michelle, thank you so much for your kind words—we’re really glad to hear you love the rug and that it met your expectations. We’re truly sorry, however, for the lack of response to your voicemail and email. We understand how important it is to get timely shipping information, especially with your travel schedule, and we apologize for the frustration this caused. Your feedback is greatly appreciated and will help us improve our communication moving forward.

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