En Riccardiparis Arvostelua 

Do not purchase from here!!
The bracelet arrived in pretty good time but the quality was terrible and the it broke one hour after using it. I contacted them and they sent me a new one but it wasn’t the same item as I purchased the first time and since then they are not answering…

Extremely disappointing experience – poor quality and no concrete solution

My experience with Riccardi Paris has been extremely disappointing.

I purchased a personalized ring, which developed scratches and lost its shine after only 4–5 days of use. I contacted customer support and, after several exchanges, Riccardi agreed to send a replacement.

Unfortunately, the problems did not end there.

The original shipment had already experienced delivery issues, being marked as delivered in Germany despite that not being the correct destination.

Regarding the replacement, I was informed on July 15, 2026 that it was ready for dispatch and was given tracking numbeR.

However, weeks later, I still had not received the replacement.

I contacted customer support again and was told on August 13 that the situation would be checked with the department responsible for shipping. Then, on August 30, I received another apology, but Riccardi admitted that they were still unable to confirm:

* the shipping date;
* an active tracking number;
* or even an estimated delivery date.

This is extremely frustrating.

The biggest problem is no longer simply the delay. It is the "lack of clear and consistent information". I was told that the replacement was ready for dispatch, yet more than a month later the company could not confirm whether it had actually been shipped.

As a customer, I feel misled and let down by the expectations created by the company itself.

I have also come across numerous other public reviews from customers describing similar problems involving delays, deliveries, communication and customer support. Unfortunately, my own experience has made those complaints particularly concerning.

I understand that logistical problems can happen. What I do not understand is leaving a customer waiting for weeks without being able to provide a clear answer about a replacement that was supposedly already ready to be shipped.

At this point, I am simply asking for transparency and a concrete solution.

Based on my personal experience, I cannot recommend Riccardi Paris until these issues are properly addressed.

Me llego en enero un anillo , salió defectuoso. Después de mandarlo pagando los portes yo , después de 7 meses aun estoy esperando
Buenas palabras por mail pero nada de nada
Unos estafadores

Son unos estafadores! No compres!
En diciembre pedi un anillo, que luego de tardar 3 semanas en llegar era literalmente basura. a la semana de uso, se le salto todo el color dorado quedando un color metalico oxidado por debajo. Hasta aqui todo en orden. Pide devolucion, ya que por 30€ estaba claro que me habian tomado el pelo. me dice que me envian otro producto, les digo qu eno, que quiero mi dinero, por lo que me dicen que devo realizar la devolucion a CHINA de mi bolsillo y que ellos luego me reembolsan el dinero del anillo, no del envio. Despues de discutir accedo y lo envio. El producto les llego hace 3 meses y aun no he visto ninguna devulucion. Cada mail qu eles envio tardan 1 semana en contestar y solo dicen que lo sienten y bla bla, simpre lo mismo. pero hoy estamos a medidados de Junio, han pasado mas de 5 meses, mas de 45€ gastados y ni un centimo de vuelta. Asco!

I wish I could give them 0 stars.

They keep asking for money for me to return their crap quaility rings for the return labels. They sendet 2 rings now, they do admit themselves that the issue is from them, even that they will not give a free label.

Do not buy from this crap company!!

By the way they write like it is AI on mail. Same answers

Order a gift for my wife over Christmas time and never received the product. They blamed on the delivery however they were the ones making the mistake. No ownership or accountability. DO NOT ORDER FROM THEM.

No compréis en esta tienda!!! Aparte de que tarda la vida en llegar , en dos semanas están las cosas para tirarlas , malísima calidad , en shein mucho más barato y mejor calidad

I had a very disappointing experience with this company. I ordered a customized item, which unfortunately arrived defective.

I contacted customer service to request a refund, but I was told that I would need to return the item at my own expense. However, this condition is not clearly stated in their online refund policy, especially in the case of defective products.

I also requested the company’s legal details to better understand how to proceed, but I have not received a response. Communication has been slow and unhelpful throughout the process.

At this point, I am still waiting for a fair resolution. I expected a more transparent and customer-oriented approach, especially when dealing with a defective item.

I hope the company will address this issue properly.
Don’t buy from them

REALISE UN PEDIDO EL 12 DE DIC 2025 Y AHORA ES FECHA 18 MARZO 2026 Y AUN NO LLEGA Y NO RESUELVEN EN NADA PESIMO ESTA EMPRESA

Hemos pedido dos anillos en enero,en dos meses han perdido el color y te dejan el dedo verde.
Muy mala experiencia,no lo recomiendo para nada.
Calidad-precio una estafa.

Terrível, scam! Empresa de dropshipping horrível, não cumprem praso de entrega, devoluções tem que ser para a China ou seja fica mais caro que o artigo. Tem uma
Imagem refinada mas é só fachada, qualidade da Temu!

Extremely poor customer experience – avoid this website.
I strongly advise people to think twice before purchasing from this store.
I ordered a product and the item I received was defective. According to their own website, returns are accepted within 30 days, so I followed their instructions and returned the item properly using the address they provided.
I shared the tracking number and contacted their support several times. For more than a month I received delayed responses, usually once per week, and every reply contained different explanations.
At one point they even sent me a completely different tracking number that had nothing to do with my return shipment.
Instead of resolving the issue and processing the refund, they kept delaying the situation and only offered partial store credit, which would force me to buy from them again after a failed purchase.
The whole process felt extremely unprofessional and poorly managed. Communication was slow, inconsistent, and the issue was never properly resolved.
Based on this experience, I cannot recommend this website to other buyers. I would strongly suggest being very careful before ordering from this store.

El producto al de poco tiempo se empezó a poner de otro color y en su web pone todo lo contrario han tardado un montón en traérmelo y cuando llega en menos de una semana se pone mal se descascarilla el color todo lo contrario a lo que en su web pone la atención al cliente malísima, tardan un montón no te contestan y todavía estoy a la espera de que me digan algo

Ho acquistato un anello con le iniziali a metà dicembre e mi è arrivato il 25 febbraio; rispondono a una email su dieci con le solite frasi di circostanza ma mai con proposte serie per risolvere il problema. Sono degli incompetenti.

What a shame - they sent me the wrong ring; requested it to be resolved, they offered it complimentary. So far so good. Except, this conversation took place in December. And I still don’t have my ring - it’s almost March now.. they sent me a “tracking number” which takes you to a page where the sender country is “unknown” and apparently the order info was received on the day I went on the page, and been in transit for 30 days..

Long delivery time, and when the ring arrived it did not look like the picture. It says that it is stainless steel and is "non blackening" and "no green fingers" but that is a lie, my finger was green within the first hour of wearing the ring. Tried to contact customer service but dit not get a reply.

The ring took over a month to arrive even though delivery stated 5-6 working days.
It's very thin and cheap looking. Only been wearing it a month and it has gone a rusty colour already.
DO WASTE YOUR MONEY

Ho acquistato un anello con le lettere incise. L’ho acquistato color oro ma il colore è spento. In più nella spedizione erano garantiti massimo 6 giorni di attesa. A me è arrivato dopo 22, non è arrivato per San Valentino. La scatola regalo invece bellissima. Esperienza né troppo positiva né troppo negativa

Awful company and products. DO NOT BUY FROM THEM!

original product took 8 weeks to be delivered and then it lasted less than 2 weeks before the “gold” had warn away and left wife’s finger green.

Customer service is terrible additionally.

Would give zero stars if I could.

Riccardi Paris it's fake. They sell junk. They're ripping you off and fooling you. Don't buy anything, even if their site looks good and trustworthy.