Elizabeth Arden Arvostelua 

Absolutely love this brand of makeup not to over priced for a top range brand . The face primer is excellent smooth silky and you only my need very little. I always feel like it’s Christmas when ordering products and waiting to receive them .

The product was okay but the customer service don’t deserve one star. I retured my package by dropping off at a nearby FedEx drop off box and for some reason it was never picked up. The tracking was never updated either. I called the customer service and explained the situation and all they did was telling me that they’ve accelerated my case as a priority to their supervisor. I called them twice and I got the SAME response. I believe I was being very patient and sincerely just hoping if they have any policy when it comes to this rare situation.

This is not some cheap skincare product. With this amount of money you’d think they’ll make sure the customers were well taken care of. Apparently they don’t really care about their customer but just wanted to take your money. I will never buy from them ever again.

I was wanted a good moisturiser and the sales rep at elizabeth arden stand in boot Birmingham was quite helpful.
no regret, my skin looks great and i have bought more product of ER( miracle oil, face serum etc)
Osagie

Just ordered again! I love their serum capsules. Ordering online is easy & products seem of great quality.

Their green tea body cream and 8hr moisturising cream (for lips in particular) are wonderful. Other products are a bit hit and miss, and like many other brands at this price level they promise the world and understandably can’t deliver the wished for transformations in one single face cream. My advice, test out samples as the products you love are always worth the cost but you will be disappointed spending on these products if they don’t work for you.

Excellent cosmetics and face treatments for skin

My husband bought me the 8 hour lip balm and intense cream gift box for Christmas. I was delighted! However when I opened this the lip balm in the tin had little dots all over it (like one of those agar jelly plates they use in labs to grow bacteria). I used an online app to check the manufacture date of the product. July 2018! It has a shelf life of 36 months, so it was due to go out of date in just 6 months.
When I contacted customer services they were rude and dismissive, saying that EA are well within their right to sell this product up to 3 years after manufacture. So cold and bottom line. However I did send it back and get a full refund, so that’s good, but was shocked at how cold and unfriendly customer services were.

I have purchased a number of EA products and they are good, so I decided to order some direct from their site. When I signed up, they offered a 15% discount using a promotion code. I have applied the code for 2 days now and it doesn't work. No amount of attempts to contact EA has produced a response. Its a con, black hole and there is no one to contact. Its really bad - for an international company, the service is really poor. My attempted order had a value of £352, so not an insignificant amount of money. For this sort of figure, you would expect someone to reply to an email or pick up the phone. Back to John Lewis.

I bought their Prevage product for brow enhancement. It costs £90!! They claim the effectiveness is backed up by extensive research. It's rubbish - I bought the product from reliable website (Net A Porter), used the product religiously every day for 3 months - not result whatsoever. I'm outraged that there are brands out there who produce scam products like that. \for this much money!! Shame on you Elizabeth Arden.

I have tried repeatedly to contact customer service to cancel my order. Due to the fact that it is over a week and hasn't shipped I wish to cancel. I was on hold for over 25 minutes, someone answered (finally!) and transferred me. I waited another 10 minutes and the call was then cut off. I have no idea how to get a hold of customer service. So frustrating! I don't want or need this product now and yet there is nothing to cancel on the website. I supposed I will have to now pay for shipping a return. This is poor when the item hasn't even been processed! I would not recommend this company!

Love Elizabeth Arden products, I’ve used for over 20 years !!
Bought plump lip liner in vintage pink 04 , absolutely beautiful I love it but the liner seems to not do it’s job as no more liner can be used as the end twists round but nothing pushes out ? I have emailed Elizabeth Arden customer Services about how can I get the lip liner to push out more product so I can use it more than 5 applications as this pencil can not be sharpen ?
Replied and really helpful and have offered a Refund once they receive the item back ( Freepost address ) I have already bought another to replace this one but will be buying another ready for when I run out! as the plump liner is really lovely and stays on for hours !!!

Not impressed, my wife had a skin reaction following using their repair cream. I had recieved a request to leave feedback so I stated the same as above and my comment was blocked and removed. I also wrote to customer service and have been completely ignored.