EGR Auto Arvostelua 

I ordered the wrong part and your instructions for returning said that you would deduct 20 percent for returning item. I paid for return post and you charged approximately 35 percent for the returned item. Also when I rang to order the correct part I was told to go to web sight. I put in my car type and year model but it gave me a different manufacturer and year for the part number. So I rang again. This time the lady told me the correct part number and took my payment.
I think your ordering system has problems.
Very disappointing
Greg Hannon
Mazda BT50 2015

Never responded to me in regard to delivery; delivered anyway. Had to lose hours at work to pick it up. Delivered it to the wrong post office.

Great communication and best of all awesome product. Actually exceeded my expectations as I thought it might be a bit flimsy but it’s actually really good

I purchased a canopy from EGR with the expectation that it would last beyond the standard warranty period. Given the significant investment of approximately $4,000, I anticipated that the company would assist with the repair or replacement of any damaged items. Unfortunately, EGR has outright declined to provide any support in this matter. Their only offer was a 20% discount on a replacement canopy, with installation costs falling on me. I strongly advise against engaging with this company, as they have not offered any assistance, even after consumer protection agencies intervened. If it were possible to rate them lower than one star, I would certainly do so.

Products and installation instructions were excellent.

The great service

Worst instructions I have ever attempted to read do yourself a favour and choose another brand or get some poor prick to install it for you!

great to deal will great product & fast service. well priced

Do yourself a favour and steer clear of EGR roll covers. Such a disappointment. The experience started off with the cover being delayed for months, …then the installers damaged the car during install. Cover has leaked water since new and now the controller has gone haywire and just randomly opens by itself. Have been pursing a warranty repair. Took them 6mths for their first crack, which didn’t fix anything. Now waiting for round 2. They are no longer responding to correspondence and I’m stuck with ute tray I can’t store anything in. It’s now up near 9mths of hassling these guys. I’m now looking at court orders to get them to respond….what a joke

I purchased the EGR V3 electric roll top cover to keep my tools secure for my Chevy 1500 ZR2. The top was installed with Opposite Lock in Wodonga in Victoria and the job appeared to be completed well. Looks Amazing on my ute. However, from day one it not only didn’t lock the lid that it also left my tailgate unlocked. As I was working in Melbourne, I felt very vulnerable to not have my vehicle locked. It’s been back twice to be repaired apparently needs some sort of new control solenoid which EGR refused to send in a timely manor. It’s 5 months now and the part has just turned up apparently. The Ute was in at opposite lock in mid December. EGR said that they would send the part as soon as possible by 10 January 2025. I thought this is getting a joke now so I rang EGR direct. I was told the state manager who was to organise the part. Was on holidays and they promised me that they would get another state manager to get onto it and send the part. It’s February now I had this installed in August. The company service and back up is a joke. I would not recommend this Product as there is no backup and support. Also, the back of my tailgate on top is all scuffed from the lid opening and closing which I assume is an installation issue. Lift your game each EGR

I checked the network look at many canopy I kept coming back your ad and
picture I thought it was impressive looking good

Good fast happy with the customer service team and website sitting easy to use

Good product design but was for the wrong model car mine was 2019 1st generation model and small front flare was for later models.

Ease in ordering, fast delivery and great service all round

Helpful, honest advice and prompt service

Good product good correspondence and service from all

Purchased a tonneau cover for my Ford Ranger, very happy with the quality and ease of fitment. Delivered on time without fuss. Thanks EGR