Good service, prompt and clear when item despatched and could be expected. Cashmere scarf lovely and will be well received as a gift. Item arrived in largish box duly labelled with company name so wou... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Experience 1st te very good easy to order and pleased with the packaging a d time set of delivery .will make a wonderful Christmas gift for friend. Thank You.
I bought the cashmere scarf as part of my son's 50th birthday present. He was thrilled with it and very much appreciated the quality of the product and the beautiful packaging. It absolutely "nailed... Näytä lisää
The product (cashmere scarf) is gorgeous, it’s a gift for my sister in law and she loves the colour. Packaging is luxurious as befitting for the item. The customer service was excellent as I had an is... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Edinburgh Cashmere is a fashion brand, designing and producing Pure Lambswool and Pure Cashmere Scarves, Stoles and Mini Capes. This is the authentic and original Edinburgh Cashmere Brand in the UK.
Yhteystiedot
21 Young Street, EH2 4HU, Edinburgh, Yhdistynyt kuningaskunta
- 0131 370 8705
- contact@edinburghcashmere.co.uk
- edinburghcashmere.co.uk
4,3
Erinomainen
136 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very disappointing …
The delivery and quality of the goods was excellent even providing a lovely gift bag. However they despatched the wrong size . I was on a deadline so ordered another while I progressed a refund . Again the wrong size was sent . They are apparently out of stock but still advertising the size on their online shop .
27. tammikuuta 2026
Excellent service
My order arrived very quickly and came in a beautifully presented box. The cashmere pashmina was for a gift and the recipient is extremely pleased with it.
27. tammikuuta 2026
Wonderful soft scarfs,packed beautifly…
Wonderful soft scarfs,packed beautifly and with care.I bought 4 scarfes and love each one . Arrived very quickly. Wonderful customer service
26. marraskuuta 2025
Great product, efficient team
Great product,I placed 2 orders with them and one of the order I've selected the wrong product, so called them, the team is so helpful, got the problem sorted super fast without any fuss.
Recommend and will buy again!
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Wonderful experience
I had a wonderful experience ordering from this company. I recently purchased multiple scarves, and the team very kindly upgraded my order by including a gift box with each scarf as a goodwill gesture. It was completely unexpected and such a thoughtful touch.
Communication was clear and friendly, and it genuinely felt like they cared about their customers. I’m really looking forward to receiving my order and would happily shop here again. Highly recommend!
5. tammikuuta 2026
Oma-aloitteinen arvostelu
I was sent the wrong order twice
I received the wrong item twice due to despatch errors. After contacting customer services , the issues were resolved. Just unfortunate not in time for Christmas
4. joulukuuta 2025
Excellent
Fantastic service start to finish! delivery was prompt, stunning product and all round great experience. Highly recommend.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Great personal service
I initialy had some issues with delivery, but once I brought the issue up to them, they contacted me straight away and went above and beyond; calling me and making sure my delivery was dispatched to me in 24 hours and a member of staff emailed me to let me know they were personaly handling the situation.
Unfortunatley, my original order was lost so they had a new order dispatched to me. Inspite of the misteps, which wasn't Edinbrugh Cashmeres fault, they delivered a service in a dignified manner. I would highly recommend them and will be ordering again in the future.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
A First Class Experience
I would like to say how impressed my daughter is with her cashmere scarf. She said “it’s like wearing a cuddle”
Thank you for your helpful customer service. This is my first but not my last order.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Edinburghcashmere
Dear Anne
Thank you for your wonderful five-star review! We truly appreciate you taking the time to share your feedback. Your kind words mean a great deal to us and support our business immensely.
We're grateful for your support and look forward to serving you again!
Best wishes,
The Edinburgh Cashmere Team
Three scarfs were ordered and only 1…
Three scarfs were ordered and only 1 arrived, I've written several emails, even made a phone call and until this day I've not received any feedback, and no sight of the missing scarfs.
It honestly feel like a scam if this is the way they operate.
I demand some proper response on this or a refund to be made asap.
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Edinburghcashmere
I’m really sorry to hear this. I really appreciate if you can just share your order number with me sale@edinburghcashmere.co.uk I will send you your missing item with the next delivery
Beautiful scarfs
Initially I had a bad experience with missing items, it was a bit stressful trying to contact this company, but once I got a reply they went above and beyond to investigate and were very quick to replace missing scarves
Super fast postage and came in a beautifully packaged gold box
I was impressed with the swiftness of delivery..
The scarves (6) are so soft and super great quality.
They are gifts ,so I became a bit upset that I wouldn't receive them.
I needn't have worried though because everything ( at my end) is all sorted..
Whew! Thank you Edinburgh Cashmere.
I would recommend your quality items and service ..
12. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Edinburghcashmere
Hey Dear
Thank you so much for your wonderful feedback! We truly appreciate your kind words and support. They motivate us to continue providing the best for our customers.
We look forward to serving you again soon!
Warm regards,
The Edinburgh Cashmere Team
Lovely items and fantastic…
Lovely items and fantastic communication. Thank you so much 💙
10. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Edinburghcashmere
Thank you for your kind words! Your feedback means so much to us. We strive to provide the best service and quality at Edinburgh Cashmere. We appreciate you taking the time to share your experience. Thanks from all of us
Cashmere scarf
Super speedy delivery.Beautifully wrapped and the item of such super quality.
3. joulukuuta 2025
Vastaus yritykseltä Edinburghcashmere
Hey Christopher
Thank you for sharing your experience with us! We truly appreciate all your kind words; they mean a lot to our team. We're thrilled to hear that you had a good experience with our service.
Your support inspires us to keep delivering our best. We look forward to serving you again!
Best wishes,
The Edinburgh Cashmere Team
Excellent service
Excellent service, excellent packaging and beautiful scarf.
Thank you.
3. joulukuuta 2025
Vastaus yritykseltä Edinburghcashmere
We truly appreciate your wonderful review! Your kind words motivate us to keep delivering exceptional service and products. Thank you for choosing Edinburgh Cashmere, and we look forward to serving you again!
swift and efficient service.
4. joulukuuta 2025
Vastaus yritykseltä Edinburghcashmere
Thank you for the fantastic feedback! It means a lot to our team. We're committed to providing the best products and service. Your support encourages us every day. Thanks for being a valued customer!
Super quick delivery and so pleased…
Super quick delivery and so pleased with my purchase
4. joulukuuta 2025
Vastaus yritykseltä Edinburghcashmere
We sincerely appreciate your five-star review! Your kind words are invaluable to us. At Edinburgh Cashmere, we always aim to deliver the best quality and service. Thank you for taking the time to share!
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