echo/neutra Arvostelua 

406
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Lovely watch and keeps excellent time. Well and securely packed for shipment. Tremendous shipping issues-stuck in Customs for weeks with DHL requesting more information. I provided what I could th... Näytä lisää

Saanut 5/5 tähteä

Mi è arrivato 2 ore fa un Averau fasi lunari Limited Edition, che dire, il packaging è veramente curato nei minimi dettagli, l'orologio poi è davvero uno spettacolo. Indipendentemente dai gusti estet... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

To start, I still haven't received the watch; it's still in customs. You sent the watch four weeks after payment (I read after you left for vacation). At customs, they requested a lot of informati... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Gli orologi proposti sono molto belli e fatti bene. Ho contattato l'assistenza perché avevo rotto la corona e mi hanno aiutato mandando subito l'orologio in riparazione. Gentili e puntuali nelle com... Näytä lisää

Yrityksen tiedot

  1. Kelloseppä

Yrityksen kirjoittama

Founded in 2018 by Nicola Callegaro and Cristiano Quaglia, echo/neutra is an Italian brand that manufactures Swiss Made mechanical watches, designed in Italy with a high sports content. The reference to the mountains and, specifically, to the Dolomites, is evident starting from the names chosen for the collections.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

406 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(406)

116 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very good!!!

The watch (Rivanera) is all I expected it to be, even better. The buying experience was easy and smooth.Thank you!

17. marraskuuta 2025
Saanut 5/5 tähteä

10/10 Would Recommend

Well crafted timepiece. Distinct design that subtly enhances any upscale ensemble. An excellent addition to any collection.

18. marraskuuta 2025
Saanut 1/5 tähteä

Echo Neutra, just don’t.

If you need to return the watch, just don’t… everything is perfect until you need to delivery it back for some reason. You have to pay for the return 30€ aprox, in my case unworned watch, they took 300€ from my money for apparent scratches, even tho I have evidence of the watch being in good condition when it was sent back. Echo Neutra never again.

17. marraskuuta 2025
echo/neutra-logo

Vastaus yritykseltä echo/neutra

Hi there, thank you for taking the time to share your experience — we’re truly sorry to hear about your disappointment.

We’d like to clarify what happened with your return. The watch was sent back with one of the two straps clearly used, while the unused strap had been mounted on the watch. During that strap change, the case was unfortunately scratched on the inner side of the lug. Because of this damage, the model now requires restoration before it can be resold.

We also offered to send the watch back to you, at our expense, so you could keep it exactly as it was returned, but you declined that option. We always accept returns, of course, but when a watch is used or damaged — as in this situation — we have to account for the restoration costs.

We genuinely regret that this wasn’t the outcome you were hoping for, and our team remains available if you’d like to discuss the matter further.

Saanut 2/5 tähteä

Watch is cool. Was sent wrong straps and now company is unresponsive.

Ordered a watch. Watch itself looks great. But their listing lists a rubber strap with it which was how I planned on wearing it and part of why I bought that color. I was sent two leather straps.

I responded to my delivery email as it says reply back to this email and did not hear back. After a while I emailed their support email directly and still did not receive any communications. It seems the company is no longer interested in assisting after taking my money and the watch was delivered.

Their website was also glitchy and originally not showing the model I wanted to preorder. They eventually fixed it and were able to switch my order to the color I wanted.

18. marraskuuta 2025
echo/neutra-logo

Vastaus yritykseltä echo/neutra

Hi Mitch, thank you so much for sharing your thoughts — we’re genuinely thrilled that you love the watch itself!

Regarding the strap issue, we replied to you today to clarify that at the time of your purchase the rubber strap wasn’t yet available, and the model came exclusively with the two leather straps included.

That said, we absolutely want you to enjoy the watch exactly the way you envisioned. If you’d still like to receive the rubber strap, we’d be more than happy to offer it to you with a special, highly discounted offer as a gesture of goodwill. Just reach out and we’ll take care of everything right away!

Thanks again for your feedback — we truly appreciate it.

Saanut 5/5 tähteä

Tolle Uhr in super Qualität

Tolle Uhr in super Qualität. Mir gefällt die schlichte Eleganz. Sie ist sehr gut ablesbar, so dass ich meine Lesebrille nicht aufsetzen muss.
Das Leuchten der Zeiger im Dunkeln hält nicht lange an, aber mir ist das egal.

18. marraskuuta 2025
Saanut 5/5 tähteä

Highly Recommend

I’m a watch collector. I’ve had pieces from most every part of the industry spectrum. When I saw the Rivanera, I wanted it immediately. The design really spoke to me. Upon receipt, my expectations were quickly obliterated. I love it way more than I imagined. It’s a wonderful watch, it wears beautifully, and it’s one of the few I’ve ever had that I’m 99% certain won’t ever leave my collection (that’s very rare). I’ve been very impressed over the years with a myriad of microbrands, and echo/neutra is no exception. A fantastic watch, but also a wonderful presentation. Very thoughtful and well put together. As a collector, I always appreciate a good box and they provided a great one.

Hats off to a great brand. They should be very proud of the work they’re doing. This was my first experience with them, and certainly will not be my last.

18. marraskuuta 2025
Saanut 5/5 tähteä

Excellent service and product

Good communication and delivery experience. Un-boxing experience elevated by simple, good quality box and branding. The watch itself is well crafted, elegant and demands wrist time. I’ve had several Cartier Tanks and JLC Reverso’s in the past but none have been retained in my collection for long. This one earns a permanent spot. It’s a time proof (great branding!) classic.

17. marraskuuta 2025
Saanut 5/5 tähteä

1956 3H Khaki

I had an incredible experience with echo/neutra. I ordered the 1956 3H Khaki and I could not be happier. The watch is absolutely stunning and the presentation with the box, tool, and spare strap is beautiful. This watch certainly punches above its weight when it comes to the level of finishing for the price. I can't recommend this brand enough; they put care and attention to detail into their products and it really shows.

25. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

punches way above its weight

great watch that punches way above its weight and price. such a nice design and also great customer service. all in all one of the best experiences I've had purchasing a watch

21. lokakuuta 2025
Saanut 5/5 tähteä

I recently purchased the Beyond Expectations – Perfect Watch, Perfect Experienceecho/neutra …

I recently purchased the echo/neutra cristallo and couldn’t be happier with the experience! The ordering process was smooth and straightforward, and the product arrived right on time in beautiful packaging. The watch itself is elegant, well-crafted, and even more stunning in person than in the photos. What really impressed me was the company’s attention to detail and excellent customer service—they clearly care about their customers and take pride in their products. It’s refreshing to see a brand that combines quality craftsmanship with a seamless buying experience. Highly recommended!

21. lokakuuta 2025
Saanut 5/5 tähteä

great watch

im delighted with the watch.
the design is great. white lume. works well all night.
very high quality, tight tolerances and superb finishing.
the new adjustable clasp is also superb.
no taxes to the uk and europe which is a huge bonus.
fast delivery and superb box and packaging.
i would pick this over a sinn or cw and ive owned both . i personally think its higher quality.
this design is very much its own thing and distinctive which is another plus.

7. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Subpar purchase experience, Great watch

The purchasing and delivery experience was average, at best. Slow to respond to my email inquiries, surprising tariffs and duties payment (would have been nice to be told what to expect), and it took 2 weeks to arrive after shipping. The watch itself is very cool and looks fantastic. Great wrist feel. I have the grey dial.

22. lokakuuta 2025

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