Had some issues with booking which the company was very accommodating with helping me to reschedule. Fast forward to tonight- spent the evening with Devin, our guide, he was just the right mix of prof... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Simon "The Spicy Viking" was so informative, witty, and caring. Had such a great time on the Golden Circle tour. He was very informative about the rest of our itineraries and had great suggestions. He... Näytä lisää
Yritys on vastannut
The Northern Lights tour, was simply breathtaking. Our guide Devin, was amazing. He was engaging and the entire group benefited from his expertise. Seeing the Northern Lights has always been a bucket... Näytä lisää
Yritys on vastannut
Devin was amazing! He was knowledge and entertaining. He also made every effort to get us to the northern lights and at the last moment came through and gave us a magical experience we will never forg... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
EastWest is a tour operator offering unique and unforgettable tours of Iceland. Whether you join us on a small group or private tour, we'll take you to the most stunning locations, including the Golden Circle, Snæfellsnes Peninsula, South Coast, and Northern Lights. Contact us to book your tour and discover the best of Iceland!
Yhteystiedot
Tangarhöfði 13, 105 Reykjavík, 105, Reykjavík, Islanti
- +3547927500
- eastwest@eastwest.is
- eastwest.eastwest.is
4,7
Erinomainen
29 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Best tour guide and company
Went on Golden Circle tour with stop for lunch at Froheimer farms. The company is great at communication, verifying pickup time, location, and bus number the day before and morning of.
Smari was a fantastic guide. Another company tour guide was mainly a driver. Smari was a wealth of knowledge about the lands, the history, the customs, the people. I enjoyed his recitation of poem in Icelandic. So many in service industry speak English, we rarely heard a full conversation in native tongue, so that was a treat. He played music during drive from native icelanders, including artist Son of the Wind, haunting and beautiful like the island itself.
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Hi Margaret,
Thank you so much for your fantastic and thoughtful review!
We are delighted to hear that you enjoyed your Golden Circle experience and appreciated the communication from our team before the tour. Making the pickup process as clear and straightforward as possible is very important to us, so it is wonderful to know this stood out.
It is especially lovely to hear how much Smari brought to the journey through his knowledge of Iceland’s landscapes, history, people and traditions. His Icelandic poetry and choice of local music sound like they added a particularly authentic touch to your day and gave you another way to connect with the country beyond the incredible sights.
Smari will be thrilled to read your kind words and know how much you valued everything he shared along the way.
Thank you for choosing EastWest, and we hope to welcome you back for another Icelandic adventure in the future!
Warm regards,
Marc
EastWest Team Member
Lovely day
We had a lovely day on the South Coast tour with our guide Smirri. We were not rushed and given plenty of time as we had special circumstances. Our guide was very knowledgeable and gave us a unique insight into Iceland. We enjoyed the small friendly group. We arranged the trip through our hotel so that we got picked up and dropped off at the Hotel.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Hi there,
Thank you so much for your wonderful review!
We are delighted to hear that you had such a lovely day exploring the South Coast. It is especially nice to know that the relaxed pace worked well for your circumstances and that you had plenty of time to enjoy each stop without feeling rushed.
We are also glad that Smári’s knowledge gave you a unique insight into Iceland and that you enjoyed the friendly atmosphere of travelling in a small group. Having convenient pickup and drop-off at your hotel sounds like it helped make the day even easier too.
Smári will be very pleased to hear your kind words. Thank you for choosing EastWest, and we hope to welcome you back for another Icelandic adventure in the future!
Warm regards,
Marc
EastWest Team Member
Great tour
Great tour, nice guide. Would recommend to visitors; however, locations visited are virtually quite similar to each other so the tour seemed dreaded for a bit.
4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Hi Angela,
Thank you for taking the time to share your experience with us!
We are glad to hear that you enjoyed the tour and your time with our guide, and we really appreciate your recommendation to other visitors.
We also appreciate your feedback regarding the itinerary. We understand that some of the landscapes and stops can feel similar depending on the particular tour and personal interests, and comments like yours are always useful as we continue to look at the overall guest experience.
Thank you for choosing EastWest, and we hope to welcome you back to explore another side of Iceland with us in the future!
Warm regards,
Marc
EastWest Team Member
Golden Circle small group tour
We thoroughly enjoyed our Golden Circle small group tour Bjorn our guide was very knowledgeable and made the trip even more interesting with his enthusiasm on the history and culture of Iceland. We learnt so much and of course all the stops including the ice cream farm and lunch at Fridheimar showcased what a beautiful place Iceland is. It was a very memorable day. Would definitely recommend Eastwest.
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Hi Anne,
Thank you so much for your wonderful review and recommendation!
We are delighted to hear that you thoroughly enjoyed your Golden Circle adventure with Bjorn. It is especially lovely to know that his knowledge and enthusiasm for Icelandic history and culture added so much to the experience and helped you learn more about the country along the way.
From the incredible natural sights to the ice cream farm and lunch at Friðheimar, it sounds like you really enjoyed the variety the Golden Circle has to offer.
Bjorn will be very happy to hear that he helped make your day so memorable. Thank you for choosing EastWest, and we hope to welcome you back for another Icelandic adventure in the future!
Warm regards,
Marc
EastWest Team Member
Definitely recommended.
Did both Golden Circle and South Coast tours.
Small personal tours (20 max), guides were knowledgeable and enthusiastic making for interesting and informative trips.
Special mention for Bjorn, who made the GC tour a really special experience.
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Hi there,
Thank you so much for your wonderful review and recommendation!
We are delighted to hear that you chose EastWest for both the Golden Circle and South Coast and enjoyed the small-group experience on each tour. It is great to know that the knowledge and enthusiasm of our guides helped make your journeys around Iceland both interesting and informative.
A special thank you for your kind words about Bjorn. Hearing that he made your Golden Circle tour a really special experience is a fantastic compliment, and we are sure he will be very happy to hear it!
Thank you for exploring Iceland with us, and we hope to welcome you back for another adventure in the future!
Warm regards,
Marc
EastWest Team Member
far beyond our expectations
South Coast day tour was the best experience of our stay in Iceland.We was lucky as the weather was so nice that day.Seen the Northern light on our last stop of the trip.Our tour guide Simon was fantastic 5 stars.
5. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Hi Alexander,
Thank you so much for your fantastic review!
We are delighted to hear that your South Coast adventure was the highlight of your stay in Iceland and went far beyond your expectations. Having beautiful weather for the day was already a great bonus, but catching the Northern Lights at your final stop must have been an incredible way to finish the experience!
It is also wonderful to hear that Simon made such a great impression and helped make the day even more memorable. We are sure he will be very happy with your five-star compliment!
Thank you for choosing EastWest, and we hope to welcome you back for another Icelandic adventure in the future!
Warm regards,
Marc
EastWest Team Member
Five star experience
I was on a Golden Circle tour with Sara as guide. What an amazing trip with so much information about Iceland through the eyes of Sara. It was really a five star experience!
28. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Dear Lisa,
Thank you for your fantastic review of our Golden Circle Tour! I’m thrilled to hear that Sara made your experience so memorable with her insights and knowledge about Iceland. It’s wonderful to know that you had a five-star experience!
Thank you again for choosing to travel with us, and we hope to welcome you back on another adventure soon.
Kindest Regards,
Rosie
EastWest Team Member
What a disaster
What a disaster! 4 hours on a min bus, not getting off looking for the northern lights. Okay that in isolation is what it is, i suppose. So what's plan B when there is no lights? (although we were told it on and its 5 out of 10 to see them which are good odds) ((200 quid later !!!)
No plan B. ... no hot chocolate as the boot had frozen, ITS ICELAND, what do you expect. No walk in the moonlight. ABSOLUTELY nothing....200 quid.SO think very hard about your choices here, do you want to risk 200 quid for a 4 hour cramped mini bus journey stopping once for the toilet and that's it?????? Never again. Company offered me 15% back, odd figure which i told them to keep.
3. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Dear Steve,
I'm really sorry to hear about your disappointment and frustration with our Northern Lights tour.
It's disheartening to hear the experience didn't live up to your expectations, and we truly apologize for that. We always aim to provide enjoyable and memorable experiences for our guests, but it seems we fell short this time. I remember that the day was exceptionally cold, and unfortunately, one of our cars had a door that wouldn't open because of the freezing temperatures.
Please note that your voucher is valid for the next 2 years, and we would love the opportunity to welcome you aboard again for a different experience. We hope it will change your mind.
Kind regards,
Eastwest team
Enjoyable successful tour
Our guide was Toni who was a delight to travel with. It was interesting on the way to listen to his life journey leading him to being a tour guide in Iceland. He was very knowledgable about the Northern lights and worked so hard throughout the night to try to find the best location and conditions to see the lights. The locations among the snowy mountains where we stopped created a great adventurous atmosphere. It would have been easy to feel deflated and disappointed after 3 hours of seeing nothing, but his optimism and enthusiasm was infectious and we finally saw them on our last stop. He quickly made sure everyone had their photos taken, and these were sent via a link less than 24 later. Thankyou for being part of our great memories of Iceland.
4. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä EastWest Iceland
Dear Christine,
Thank you for sharing your experience in Iceland.
It is great to hear you had a wonderful time with Toni, our guide.
Your positive feedback is much appreciated.
Warm regards,
Eastwest Team
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