Eastmonts Arvostelua 

98
•
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fascia con cuffie incorporate molto pratica da usare se vuoi ascoltare la tua musica preferita mentre pratichi sport, Io l'ho usata sotto il casco da sci , per andare a ciaspolare e a camminare. Mol... Näytä lisää

Saanut 2/5 tähteä

Unfortunately the product is a 1/5 but the customer service was a 5/5… Sound quality is horrendous, so tinny lacking all low frequencies. Also the control box is pretty bulky, it wouldn’t ever fit u... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Very impressed with exemplary customer services, a fantastic product Genius to enable you to join enjoy music on the pistes or other sporting activities, the mountain but without the risk of earbu... Näytä lisää

Saanut 5/5 tähteä

Ho trovato questo dispositivo molto utile, innovativo e con un'ottima qualità del suono. Da utilizzare ovunque, durante gli sports o per un buon relax musicale...super complimenti a Eastmonts ed ai su... Näytä lisää


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

98 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 90 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(98)

95 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ski Tunes 2.0 - Ottimo affare!!!

Fascia con cuffie incorporate molto pratica da usare se vuoi ascoltare la tua musica preferita mentre pratichi sport, Io l'ho usata sotto il casco da sci , per andare a ciaspolare e a camminare. Molto semplice da collegare allo spotify , la musica si sente benissimo , inoltre lo trovata molto pratica anche per rispondere alle telefonate senza dover tirare fuori il cellulare dalla giacca ed evitando così di congelarmi le dita delle mani. Sono molto soddisfatta dell'acquisto.

8. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Didn’t hear from customer service

Edited: After my review was submitted,
The company acted quickly and issue was in less than 24 hours. Ended up being an order error on my part, but not hearing from customer service when I reached out was frustrating. Resolved now to satisfaction.

In 1/2025 I ordered 2 for
My kids. No issues. In 11/2025 I ordered one as a Christmas present for my nephew. Was charged, never received. I have attempted to contact customer services many times. Never responded. I have an order number, tracking in the Shop app. No response.

24. marraskuuta 2025
Oma-aloitteinen arvostelu
Eastmonts-logo

Vastaus yritykseltä Eastmonts

Hi Kara! I'm sorry to hear about your experience with your recent order. We do our best to respond to our customers immediately, and this is definitely not the experience we aim for. That being said, we have already investigated your case and reached out to you via email to make this right for you!

Saanut 5/5 tähteä

return

I needed to return an item and was extremely happy with the phenomenal customer service I received. They responded and handled the return super quick. Incredible customer service.

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Refund and kind Team

very good expirience, i had complications with my order and the Team was very helpful, so i could get my refund but to save time and cost could also keep my order. I really appreciate that.

20. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Functional at best

While the headphones function, it’s really as a minimum for them to meet the product description. I will say they connect easily to my phone and are able to fit under my helmet. However, they really feel and sound like they’ve been shipped from a very cheap third party manufacturer and had a label slapped on. Music quality sounds like my 2005 wired apple headphones and the stitching in the headband itself is loose and feel like the two headphones could slip out at any point. Considering when I bought this, the advertised RRP was £60 (discounted to £30), I really wouldn’t say it’s a value for money. Next time, I’d buy something exactly the same on Amazon for half the price

23. tammikuuta 2026
Oma-aloitteinen arvostelu
Eastmonts-logo

Vastaus yritykseltä Eastmonts

Hi Tom, I'm sorry to hear that your experience with us was not exactly what you may have expected. As we'd like our customers to be satisfied in the end, no matter what, we want to make this right for you. Please check your email inbox!

Saanut 3/5 tähteä

Eastmonts Headphones

The cooperation with the company was very good, the parcel arrived at a satisfactory time and I was fully informed about its location constantly. The headphones have good quality for the reason I need them, I just would prefer the sound going louder and being the little tighter on my head! Thank you.

24. tammikuuta 2026
Oma-aloitteinen arvostelu
Eastmonts-logo

Vastaus yritykseltä Eastmonts

Hi Anastasia! Thank you for your feedback regarding the sound and fit of our Ski Tunes. We will take it into account when developing the next generation of our product. That being said, we hope they bring you joy and thank you for being with us!

Saanut 5/5 tähteä

Helpful customer service!

We had a concern about the product and customer service was incredibly helpful. They replied quickly every time and were able to come up with a solution that worked. This company is extremely easy to work with!

17. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great product - professional company

My kids loved these (aged 15-23). My eldest son promptly took off the youngest! He snowboards hard and wore the whole time in Japan. Easy for them to use and very comfortable. Plus what fantastic customer service - thank you Revina , promptly answered my questions within 24 hours. I have ordered four for my children who are in different countries - Canada and Australia. They arrived very quickly especially since it was over Christmas period. Just a pity the extra ones I ordered on Christmas Day didn't arrive in time for our trip -my own fault- , hence the older one using the younger ones!

25. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This is a company that actually has excellent customer service

In a world where customer service is now extremely poor and agents are chatbots and not real people...This company is nothing like that! Their customer service is a real person and they respond promptly. The customer service rep knows what they are doing and can help you without having to escalate your issue to a manager or someone else. They also do not complicate anything! They are simple and straight forward. Easy to work with and communicate with. I don't know if they are US based but it doesn't matter because the service was perfect. And they treat you with kindness, fairness and respect. What other company does that anymore? Seriously. I am giving them 5 -stars because their customer service truly is 5 stars. I haven't had a positive experience like that in a few years. So I asked for a link to write this review because they deserve it.

12. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

product is a 1/5 but customer service 5/5

Unfortunately the product is a 1/5 but the customer service was a 5/5…
Sound quality is horrendous, so tinny lacking all low frequencies. Also the control box is pretty bulky, it wouldn’t ever fit under your helmet forward you have to wear it backwards which isn’t a problem tbh. It’s not too bad to wear, fits okay.
Their saving grace was their customer service, I wanted to return the product and they were very kind and polite, they refunded me (minus restocking fee, clearly outlined on their website) and said to keep the product. I guess the speakers are so cheap it’s more expensive to ship it back.

16. tammikuuta 2026
Oma-aloitteinen arvostelu
Eastmonts-logo

Vastaus yritykseltä Eastmonts

Hi Jordan,
Thank you for your feedback. I'm sorry to hear that, in your experience, the sound quality did not completely align with your expectations. We are currently working on the next version of the product to best address this feedback.

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