EaseFix Arvostelua 

153
•
TrustScore 4/5 tähteä

4,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Unbelievable company always there when you need to get hold of them! The communication is clear and great. They always stick to the agreement. No matter what. Thanks essex drainage and construction

Saanut 1/5 tähteä

Bad company will find cheapest guy to get the job done. This so called management company are just middleman who is taking advantage of customers and tradespeople. To the tradesman they will do... Näytä lisää

Saanut 5/5 tähteä

Worked on many jobs with Simon now, and really happy to continue doing so. He sends me the work we like and happy to fit it in the schedule whenever I can accommodate it. Payment never missed and any... Näytä lisää

Saanut 5/5 tähteä

We received a phone call regarding a repair that was needed at a petrol station. We provided a quote which they negotiated us with, after we agreed the price we went and followed out a repair. We wa... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kiinteistönhuolto

Yrityksen kirjoittama

EaseFix is the next step in the evolution of household, commercial and retail repair, maintenance, and renovation services in the UK market. EaseFix maintenance and repair platform we plan to modernize, streamline, and increase the flow of commercial activity between tradespeople and customers in need of repair work. Creating a convenient one-stop digital shop that provides a wide base of tradespeople with equal access to job opportunities at fair market rates and provides customers with transparent, secure and quality services from pre-screened and validated tradespeople all at the push of a button. EaseFix aims to champion the fight against unfair rouge tradesman, poverty and economic exclusion by providing a free-easy to use platform that connects qualified and trained tradespeople with homeowners in need of repair and improvement work. EaseFix will ensure that tradesperson receive a fair working wage for services performed and materials supplied through our online quoting platform, whilst customers also receive quality services from trusted and pre-approved technicians.


Yhteystiedot

4,1

Hyvä

TrustScore 4/5 tähteä

153 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 61 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,1

Kaikki arvostelut

(153)

91 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Straightforward and friendly

Easefix have hired me to do several jobs now. They have been friendly and organised, and available on the phone when needed. They have been clear, have provided feedback and have sorted payment promptly.

18. syyskuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you so much for your fantastic review! We're really pleased to hear that your experience working with Easefix has been positive. We take pride in being organised, responsive, and clear in our communication, so it's great to know that came through in your interactions with us.
It’s been a pleasure working with you, and we truly value the quality and reliability you bring to each job. Looking forward to continuing our collaboration on many more successful projects!

Best regards,
The Easefix Team

Saanut 5/5 tähteä

Very good company spot on with the jobs money paid straight away after work was finished frank was very easy to chat to overall experience top Man

Good company easy to get along with money paid straight away

15. syyskuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us. It's great to know that everything went smoothly, from the quality of the work to the prompt payment.
Thanks again for your support – we look forward to working with you again in the future.

Best regards,
The Easefix Team

Saanut 3/5 tähteä

Satisfied with the result

I recently used this company for a job I needed doing in the bathroom, the workers I was sent did not do a good job I was left with poor quality work which I had to rectify
After many conversations with easefix, the matter was solved.
Thank you

4. syyskuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

We are pleased that after our conversations, we were able to resolve the matter and ensure you were ultimately, satisfied with the result.
We appreciate your feedback. Thank you.

Best regards,
The Easefix Team

Saanut 5/5 tähteä

Tradesperson-Focused

I’ve been working with EaseFix for some time now, and I can confidently say they’ve been a fantastic company to work with. From the start, they’ve consistently provided me with a steady stream of genuine job opportunities, always reaching out for quotes and keeping clear, open communication—especially when it comes to payments.
Every job I’ve taken on through EaseFix has been exactly as described, with no surprises, which speaks volumes about their honesty and professionalism. They’ve always appreciated the quality of my work, and that mutual respect has led to a strong working relationship.
Recently, I was proud to be offered an official partnership with them as their go-to plumber. Since then, they’ve continued to prioritise me for new jobs and have never let me down in terms of workflow or support.
If you’re a tradesperson looking for a reliable, fair, and trustworthy company to work with, I highly recommend EaseFix.

11. syyskuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you so much for taking the time to leave such a thoughtful and detailed review. We truly appreciate your kind words and are thrilled to hear about your positive experience with EaseFix.

It’s been a pleasure working with you as well, and we're proud to have you as part of our trusted network of tradespeople—especially now as our go-to plumber. Your commitment to quality and professionalism hasn't gone unnoticed, and it's partners like you who help us maintain the high standards we strive for.

We're glad to know the communication, job consistency, and support have met your expectations, and we look forward to continuing this successful partnership for many more projects to come.

Thanks again for your recommendation and continued trust in EaseFix!

Best regards,
The Easefix Team

Saanut 4/5 tähteä

Late payment resolved

I did a couple of jobs for them. Their payment schedule is 2 weeks which they missed I had to chase my payments for the completed jobs. Customer care have now contacted me explaining the situation and have explained the companies steps to improve the problem.

21. kesäkuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you for your honest feedback and for giving us the opportunity to make things right. We apologize for the delay in your payments and understand the frustration that can cause. We're actively working on improving our internal processes to prevent this from happening again. We appreciate your patience and cooperation.
Kind Regards,
The Easefix Team

Saanut 5/5 tähteä

I have used EaseFix for multiple jobs…

I have used EaseFix for multiple jobs now and they have always been very accurate and reliable when it comes to receiving work. I’ve personally been dealing with Kash who is very proactive and puts my needs and thoughts at the forefront of his mind. Not only this but I have always been paid on time and I would not hesitate to pick another job up from EaseFix. There are not many reliable workplaces out there anymore but this certainly is one. Massive well done and keep up the good work.👍

28. elokuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you so much for the fantastic review! We're thrilled to hear you've had such a positive experience with Easefix and that Kash has been so supportive—he’ll be pleased to know his efforts are appreciated. It means a lot to know you find us accurate, reliable, and timely with payments. We'll keep working hard to maintain that standard. Looking forward to continuing the great partnership!
Kind Regards,
The Easefix Team

Saanut 5/5 tähteä

5 stars

Used easefix in the past. I will recommend in the future

15. elokuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thanks so much for the great review! We're glad to hear you've had a good experience with Easefix and really appreciate your recommendation. Looking forward to working with you again in the future!
Kind Regards,
The Easefix Team

Saanut 1/5 tähteä

Lied about speed of reply, 20+ days with no quote

They repeatedly said during the call how quickly they are to reply. It has been over 20 days, and I'm still waiting for the same quote. Five email follow-ups haven't helped either. Very disappointing. They also display a 5-star rating in their marketing material, which they clearly don't have.

19. elokuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you for taking the time to share your experience. We're very sorry to hear that your expectations were not met, especially after being told to expect a prompt response. This is certainly not the level of service we aim to provide, and we understand how frustrating the lack of follow-up must have been.

We sincerely apologize for the delay in getting your quote and for the lack of communication despite your follow-up emails. Your feedback has been shared with our team so we can look into what went wrong and ensure it doesn’t happen again.

Regarding the 5-star rating, we value honest feedback—positive or negative—as it helps us improve. We're committed to earning your trust back and would still be happy to assist you if you're open to it. Please feel free to contact us directly, and we’ll prioritize your request.

Thank you again for bringing this to our attention.

Best regards,
QA Easefix

Saanut 5/5 tähteä

I have been working with EaseFix for a…

I have been working with EaseFix for a long time and have never faced any payment issues.

They are professional and reliable. If you deliver good quality work, their team is very supportive and will continue to provide you with more trade opportunities.

Highly recommended!

Thanks, Jay.

15. elokuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you so much, Jay! We really appreciate your continued partnership and your kind words. It's great to hear that you've had a positive experience with us—we always aim to support reliable, quality tradespeople like yourself. Looking forward to many more successful jobs together!
Kind regards,
The Easefix Team

Saanut 4/5 tähteä

Straight forward app and simple and…

Straight forward app and simple and easy to work with the team at Easefix.
The enquiries come through WhatsApp. Submit a quote its as simple as that.
If the job is accepted then I receive client details and arrange date and time to carry out the job.Pictures taken before and after and submitted with the invoice. Payment is generally 14days from invoice.

Happy to recommend.

2. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

NON PAYMENT OF INVOICES

I have repeatedly requested payment from Andy Murphy at Easefix for plumbing work that was carried out at 2 rental properties for work totalling £170 but have received no payment. The quote was agreed , invoices presented but no payment received. TRADESMEN BEWARE !

These invoices have now been paid 11/07/25

14. huhtikuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you for your feedback. We take all concerns from our trade partners seriously. We would like to clarify that the outstanding invoices referenced were cleared in full on 11/07/25, within the expected time as per company policy.
We understand the importance of prompt payment and always aim to resolve any issues as quickly as possible. If you have any further questions or require additional clarification, please feel free to contact us directly.
Please feel free to reach out to us at legal@easefix.com so we can find a positive way forward.
Thank you again for your time and for bringing this to our attention.

Best regards,
The Easefix Team

Saanut 5/5 tähteä

I find it simple and easy to work with…

I find it simple and easy to work with the team at Easefix.
I receive enquiries via WhatsApp. I check my availability and provide a quote.
If the job is accepted both sides then I receive client details and I go complete the job.
I invoice and then receive payment in 14 days.
It's a smooth process.
Happy to recommend.

3. heinäkuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you so much for your fantastic review! We're really glad to hear that you find the process with Easefix simple and smooth. Our goal is to make things as straightforward as possible for our partners, and it’s great to know that WhatsApp enquiries, easy quoting, and timely payments are working well for you. We truly appreciate your recommendation and look forward to continuing our successful partnership!
Best Regards,
QA Easefix

Saanut 5/5 tähteä

Experience as tradesman working for Easefix

I'm writing to help reassure other trades contacted by Easefix as there are some negative reviews out there. My company is real and can be found online by searching Anlo Home Improvements.

I was contacted by Easfix to do a Job at an Esso Petrol Station in South East London. I was Supplied with a video and photos of the issue enabling me to provide a clear estimate beforehand.

On site, it became clear that further materials were required. This I communicated to Harvey and obtained sign-off.

It was made clear that payment would take up to 21 Days. Today was 21 days and the invoice was paid in full as agreed.

These guys seem to be fairly new and working out both their systems and processes but based on this on off experience I am confident that they are a bonafide outfit, trying to grow their service offer.

I'd welcome the opportunity to work with them again.

My feedback to Easefix would be:

Be clear who you are when you contact tradespeople. You gave the impression that you were calling as the end client.

When I realised you were not the client my scam radar started flashing. I now know that's not the case but sharing a bit more about who you are and what you do would be helpful in attracting good trades to help your growth.

10. kesäkuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you for your honest and detailed review. We really appreciate your feedback and are glad your experience with Easefix was a positive one. Your suggestions are noted—we’re always working to improve transparency and communication. We look forward to working with you again!
Best regards,
QA Easefix

Saanut 1/5 tähteä

I have done work for you on the 10th…

I have done work for you on the 10th June. ( my one and only job for you.) I fitted a new tap on a Shell petrol station on Bradfield Road. Sheffield. I got a phone call from a guy called Frank.

I was out and it was fixed within two hours of the call on the 10th June. 2025.

I was told payments would be made in 14 days from invoice. I invoiced the same day. I txt Frank on the 15th day as I have had no dealings with this company before?! I was asked if I could send a copy of the job ID. Which I photoed and sent a copy. His reply was I would receive in the next payment session.

I have sent a WhatsApp message today to Frank asking what is happening? He has opened the message and has chosen to ignore my message? 1st July 2025

That is 22 days from invoicing the job.
It's not just my labour but I have paid out for new taps and I'm out of pocket.

This is the reason companies like this have such a bad name. I actually thought I'd had a phone call from the maintenance division of the petrol station stupidly.

I steer clear of all companies like this. I just want is rightfully mine. Fact

Just an update on this company. 15th July 2025. A day after my initial review I received a phonecall from Frank saying could I take my post off! I would definitely be paid for my materials and labour by Easefix. I said once I received my payment I would take my post off.

Guess what I haven’t seen a sniff of my money. Please be aware that this company is fraudulent by not paying money owed. They gave me an order number for the work, which was a binding agreement. I stated the order number and the address of the property quite clearly on my invoice. They will have received their payment with big profits and also kept my measly amount!

WRONG IN SO MANY WAYS!!!!

1. heinäkuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Thank you for bringing this to our attention, and we're genuinely sorry to hear about your experience. This is absolutely not the standard we aim to uphold at Easefix.

We understand how frustrating it is to be left waiting for payment, especially when you’ve acted quickly and professionally to complete a job. We want to resolve this matter as soon as possible and ensure you receive what you’re rightfully owed.

Please reach out to us directly at legal@easefix.com or respond to this message so we can look into your case immediately and sort this out.

We’re also reviewing our communication and payment processes internally to ensure situations like this don’t happen again. Your feedback is being taken seriously, and we’d like the chance to make things right.

Kind regards,
The Easefix Team

Saanut 3/5 tähteä

Decent

Decent company to work for as a tradesman

3. kesäkuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Dear Graham,

We sincerely apologise for the inconvenience and frustration this situation has caused you.

We are currently reviewing your case internally to understand the delays and identify any administrative oversights. Please rest assured that we are committed to resolving this issue as quickly as possible.

We highly value the contributions of our engineers and aim to ensure all payments are processed in a timely manner. We apologise if our communication has fallen short and will work to improve transparency moving forward.

Kindly email us at accounts@easefix.com with your invoice and any relevant correspondence so we can prioritise this and bring it to a resolution promptly.

We appreciate your patience and the work you've done with us, and we hope to rebuild your confidence in our company.


Regards,

Easefix QA Team

Saanut 1/5 tähteä

This company are a waste of time.

This company are a waste of time.
terrible payers, ask for everything to be done cheaper and then want to write you bad reviews that are lies when you just ignore their 100 calls a day after they are over due on payments and want further works doing right now after sending orders later than the agreed date.

if your a company doing work for them i wouldnt waste your effort

18. huhtikuuta 2025
Oma-aloitteinen arvostelu
EaseFix-logo

Vastaus yritykseltä EaseFix

Hi Haz,
Thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. At Easefix, we value the work our contractors and partners do and always aim to provide clear communication, fair terms, and timely payments.
We acknowledge there may have been a breakdown in coordination, and we take your comments seriously. We are actively reviewing our internal processes to ensure that job orders, timelines, and payments are handled as smoothly and transparently as possible.
If you're open to it, we would appreciate the opportunity to speak with you directly and resolve any outstanding concerns. Please feel free to reach out to us at qa@easefix.com so we can find a positive way forward.
Thank you again for your time and for bringing this to our attention.

Best regards,
The Easefix Team

Saanut 5/5 tähteä

Great company to do business with

I have done many jobs for this company over the past few months. They are professional in the way they conduct business and usually pay within the agreed period. I have only had an issue with them once but as soon as I sent them a message the invoice was paid immediately, along with an apology. Can't ask for more.

4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have been dealing with these for few…

I have been dealing with these for few months, pay on time every time. I see some reviews on her” calling them this and that. I’d say there are time stamps for pictures of work done,
I do
This start of a job and end and that way everyone happy

Good experience

3. maaliskuuta 2025
Oma-aloitteinen arvostelu

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